Operations team leader Work, Jobs in Smethwick, Wmd (with Salaries)

Property Operations Lead - Helpdesk Delivery (Team Leader)
Poundland —Walsall
- Team management
- Organisational skills
- Budgeting
- Free parking
- Employee discount
11d
UK - Day Operations Team Leader, Walsall
Encyclis —Birmingham
- Full-time
- In-person
Facilities & Operations Lead
Cornerstone Resources —Birmingham
- £26,000 a year
- Full-time
Quick apply
5d
Production Team Leader
WHS Plastics —Bridgnorth
- Full-time
- Computer literacy
- Analysis skills
- Supervising experience
Quick apply
Client Delivery Lead (Consumer Products)
Capgemini —Birmingham
- Salesforce
- Agile
- Leadership
Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Presentation skills
- Communication skills
Quick apply
Adult Commissioning Financial Transformation Lead
Civic Recruitment Limited —Walsall
- £550 - £650 a day
- Full-time
- No degree
Quick apply
Supply Chain 3PL Key Account Lead
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Microsoft Word
- Computer literacy
- Continuous improvement
- Annual leave
- Sick pay
Funeral Operations Lead
OurCoop —Birmingham
- £15.93 an hour
- Leadership
- Communication skills
- Paid training
- Annual leave
10d
Product Service Operations Lead
Correla —Solihull
- £55,000 a year
- Analysis skills
- Continuous improvement
- Analytics
- Annual leave
Servitization and Service Innovation Lead – KTP Associate
Aston University —Birmingham
- £35,000 - £37,000 a year
- Full-time
- Engineering
- Analysis skills
- University
- Annual leave
1d
Lead Auditor - Multi discipline
LRQA group —Birmingham
- Management
- Sales
- Business development
Quality Lead
Active Care Group —Albrighton
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Referral programme
Quick apply
Lead Operational Technology Specialist - Video Products
National Highways —Birmingham
- £47,410 - £54,210 a year
- Full-time
- Mentoring
- Leadership
4d
Practice Lead - Water & Flooding
Amey Ltd —Birmingham
- Part-time
- Business development
- No degree
- Mentoring
- Annual leave
Quick apply
Data & AI Network Ops Lead
Capgemini —Coventry
- AI
- Leadership
Warehouse Operations Team Leader
NVC Lighting Ltd —Birmingham
- £31,000 - £34,000 a year
- Overtime
- Customer service
- Continuous improvement
- Team management
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Production Team Leader
ZF Group —Wednesbury
- £35,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Production Team Leader
ZF —Darlaston
- £35,000 a year
- Continuous improvement
- Team management
- Communication skills
Product Team Leader
River Island —West Bromwich
- Part-time
- Customer service
- Retail management
- Communication skills
- Annual leave
- Employee discount
Quick apply

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Property Operations Lead - Helpdesk Delivery (Team Leader)

Poundland -
Walsall

Apply Now

Job details

Permanent
11 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

CAFM software
Facilities management
Team management
Organisational skills
Budgeting
Training & development
Internal quality assurance
Property management

Full job description

About The Role

Join us here at Poundland & Dealz as Property Operations Lead - Helpdesk Delivery, based at our office in Walsall. The role will work in a hybrid pattern of 4 days onsite and flexibility to work one day from home.

In this role you’ll lead our Maintenance Hub Helpdesk team who provide support to our store network to log maintenance issues, triage problems and allocate to relevant contractors to resolve within specified timescales. The Property Operations Lead also ensures that all relevant administration and checks are completed for new store opening, store development projects and store refits.

With autonomy and trust to make an impact from day one, you will be responsible for:

Leading the internal Maintenance Hub Helpdesk team to ensure procedures are followed to ensure a smooth support function at all times.
Ensuring accurate logging of all tasks, from descriptions, task status and ensuring relevant triage
Ensuring all live tasks are followed up with contractors to ensure completion within the KPI and system updated to reflect an accurate audit trail of events – both reactive and planned.
Providing support, guidance and training where required to the Helpdesk Team and carry out internal QA reviews
Tracking and manage daily/weekly spend against budgets issued and flagging concerns where needed
Ensuring contractor contact detail is regularly reviewed and updated
Reporting on Team performance using agreed methods
Managing the end to end administrative lifecycle of store development projects and new stores from processing orders to the correct budgets and querying unexpected cost variations/invoice queries to ensuring relevant compliance certificates and tax breakdowns are received, checked and actioned where needed.
Collating, updating and issuing the weekly store refit/project program to the wider business.
Training and supporting contractors, where required on the use and requirements of our CAFM system and processes to ensure full compliance

We are looking for someone with strong experience in a contact centre and or administration Team Leader role. A background in a property, maintenance of facilities management based position would be advantageous but not essential. It is vital that you have excellent people management skills, organisational skills, attention to detail and budget management skills.

We offer rewards that go beyond the payslip, including:

10% employee discount card with increased discount events over the year.
Celebrate your birthday, you’ll get an extra day off for your birthday.
28 days holiday a year inc banks, rising by one day a year up to 33 days.
Annual bonus scheme, with the opportunity to earn up to 10% of your base salary.
Free parking onsite.

We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
Plus, life assurance, loyalty service awards and people's pension.

Bring your energy, teamwork, and get stuck in approach — and we’ll help you build your career with us!

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.

Apply Now

Refine Your Search

operations team leader jobs in smethwick, wmd

Property Operations Lead - Helpdesk Delivery (Team Leader)

UK - Day Operations Team Leader, Walsall

Facilities & Operations Lead

Production Team Leader

Client Delivery Lead (Consumer Products)

Key Account Manager & Projects Lead

Adult Commissioning Financial Transformation Lead

Supply Chain 3PL Key Account Lead

Funeral Operations Lead

Product Service Operations Lead

Servitization and Service Innovation Lead – KTP Associate

Lead Auditor - Multi discipline

Quality Lead

Lead Operational Technology Specialist - Video Products

Practice Lead - Water & Flooding

Data & AI Network Ops Lead

Warehouse Operations Team Leader

Production Team Leader

Production Team Leader

Product Team Leader

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