Technical assistant Work, Jobs in Leighton Buzzard, Bdf (with Salaries)

IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
1d
Assistant Technician
Collins Aerospace —Leighton Buzzard
- Full-time
- Quality control
- Annual leave
- Employee assistance programme
Assembly Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Part-time
- Google Suite
- Assembly
- Organisational skills
- Free parking
Quick apply
1d
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
Technicians
M Group —Stevenage
- £26,467 - £57,000 a year
- Employee assistance programme
- Employee discount
3d
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
14d
Laboratory Assistant
Geolabs Limited —Watford
- From £12.71 an hour
- Full-time
- Maintenance
- Analysis skills
- In-person
Quick apply
2d
Assistant Building Inspector (Building Control)
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
Technical Support Assistant
JSM Group —Potters Bar
- Microsoft Word
- Civil engineering
- Microsoft Excel
Quick apply
Engineering workshop assistant
Woods Sheet Metal & Engineering Limited —Arlesey
- £11 - £14 an hour
- Overtime
- In-person
- Manufacturing
Quick apply
6d
Assistant Commissioning Engineer (Process)
Anglian Water Services Ltd —Bedford
- £36,233 a year
- Full-time
- In-person
- Annual leave
9d
Assistant Cost Planner
Berkeley Group —Milton Keynes
- Databases
- Analysis skills
- Analytics
- Annual leave
Quick apply
8d
Assistant Production Manager
Alan Spargo Ltd —High Wycombe
- £28,000 - £40,000 a year
- Full-time
- ERP systems
- Continuous improvement
- Organisational skills
- Life insurance
Quick apply
Engineering Technician
Circle Health Group —Great Missenden
- Up to £39,000 a year
- Full-time
- Hospital
- Electrical experience
- Mentoring
- Employee discount
- Life insurance
1d
Data Engineer
NICHE SKILLS LIMITED —Watford
- £39,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- SQL
Quick apply
8d
Assistant Director, Projects
NBCUniversal —Bedford
- Full-time
- Management
- Engineering
- Bachelor's degree
Audit Assistant Manager
Grant Thornton UK LLP —Milton Keynes
- Full-time
Project Manager
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Temporary Project Assistant (Legal & Information Review)
Dalcour Maclaren —Bicester
- Free parking
- Annual leave
Quick apply
Assistant Designer - Kids Essentials
Tesco UK —Welwyn Garden City
- Full-time
- Organisational skills
- Employee assistance programme
10d

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IT Support Assistant

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
1 day ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Technical troubleshooting
Desktop support
Google Suite
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
Ticket management
Microsoft Office Suite
Bachelor's degree
Computer hardware
Remote access software
Ticket management systems
Computer networking
Organisational skills
TeamViewer
Customer support
Customer interaction
Communication skills
Remote diagnostics

Full job description

Job Description

We are looking for a practical, customer-focused IT Support Assistant to join our support team in Thame. Providing remote technical support and email support to our clients and end user customers, with occasional small assembly and set-up tasks when support workload allows.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. Customer service and ticket resolution are the priority of this role, so you will need to be organised, responsive and confident managing support tickets through to completion.

About the Role

This role would suit someone who enjoys solving problems remotely, communicating clearly with customers and staying organised across multiple ongoing support cases.

Key Responsibilities

Provide excellent customer service and first-line technical support by phone, email and remote assistance.
Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.
Diagnose and troubleshoot hardware, software and connectivity issues remotely, escalating more complex cases where needed.
Handle email-based support queries from end user customers, responding promptly and professionally.
Keep customers informed throughout the support process with clear, professional communication.
Complete small assembly and set-up tasks (e.g. preparing devices and basic component fitting) when support workload allows.
Maintain accurate records and documentation using Microsoft Office and Google Workspace.
Build, modify or refurbish IT hardware such as PCs.

Essential Skills and Experience

Previous experience in a technical support, IT helpdesk or customer service role.
Experience using remote support tools (e.g. TeamViewer), ticketing systems or CRM software.
Networking knowledge, including IP addresses, internet/Wi-Fi connections and router troubleshooting.
Familiarity with configuring, imaging or maintaining Windows PCs.
A strong customer-focused attitude and excellent written and verbal communication skills.
Good working knowledge of Windows PCs and general computer hardware.
Ability to diagnose and troubleshoot common technical issues remotely.
Confidence using Microsoft Office and/or Google Workspace.
Good organisational skills and the ability to manage multiple open tickets at once.
Ability to work independently and stay calm under pressure.
Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

Interest in cameras, computer vision, hardware products or embedded systems.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers remotely. You should enjoy problem-solving and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Benefits

Casual dress
Free parking
On-site parking

Work Authorisation

United Kingdom (required)

Work Location

In person

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

Thame OX9 3BX: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical assistant jobs in leighton buzzard, bdf

IT Support Assistant

Assistant Technician

Assembly Assistant

Customer Service and technical Support Co-ordinator

Technicians

IT First Line Support Assistant

Laboratory Assistant

Assistant Building Inspector (Building Control)

Technical Support Assistant

Engineering workshop assistant

Assistant Commissioning Engineer (Process)

Assistant Cost Planner

Assistant Production Manager

Engineering Technician

Data Engineer

Assistant Director, Projects

Audit Assistant Manager

Project Manager

Temporary Project Assistant (Legal & Information Review)

Assistant Designer - Kids Essentials

I want to receive the latest job alerts for technical assistant in leighton buzzard, bdf

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