Customer support advisor Work, Jobs in Norwich, Eng (with Salaries)

Customer Advisor
Thurlow Nunn —Norwich
- £26,507.98 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Contact Advisor (Nights)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
7d
Customer Contact Advisor (Saturdays)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
8d
Customer Service Advisor
Connells Group —Norwich
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
Quick apply
9d
Customer Services Advisor
Bromford Flagship Livewest —Dereham
- £27,667.79 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Sick pay
Customer Advisor (Seasonal Temp)
Pavers —Norwich
- £13.00 - £13.50 an hour
- Part-time
- Employee discount
Quick apply
9d
Customer Services Manager
Bromford Flagship Livewest —Dereham
- £38,352.63 a year
- Full-time
- Management
- Customer service
- Microsoft Office
Liz Earle - Counter Manager
Boots —Norwich
- £27,121 - £30,506 a year
- Weekend availability
- Customer service
- IT
- School
- Store discount
- Employee discount
Holiday Home Sales - Holiday Home Sales Advisor - HH1
Parkdean Resorts —Great Yarmouth
- £28,746 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Store discount
- Employee assistance programme
Quick apply
2d
Parts Advisor
Thurlow Nunn —Norwich
- £31,577.29 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Apprentice Retail Sales Assistant
Superdrug —Norwich
- £9.95 an hour
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
Property Manager
Connells Group —Norwich
- £25,000 a year
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
2d
Trainee Dispenser
Boots —North Walsham
- £13.12 - £15.10 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
1d
Account Manager
PIB Group Services Ltd. —Norwich
- Microsoft Office
- Communication skills
- Time management
Quick apply
1d
Guest Experience Team Member
Haven —Great Yarmouth
- Up to £12.71 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
Holiday Home Sales Executive
Haven —Great Yarmouth
- Full-time
- Sales
- Communication skills
- Employee discount
Quick apply
2d
EE Retail Advisor
EE —Norwich
- £13.66 an hour
- Weekend availability
- Annual leave
- Employee discount
Trainee Mortgage Advisor
Haysto —Norwich
- £25,774 - £34,000 a year
- Full-time
- In-person
Quick apply
Customer Service Advisor
East Suffolk Council —Lowestoft
- £25,583 - £28,142 a year
- Full-time
- Hybrid work
- Office experience
- Free parking
- Employee discount
14d
NHS 111 Health Advisor - Norwich
Integrated Care 24 Ltd —Norwich
- £12.75 an hour
- Weekends only
- English
- Patient care
- IT
- Annual leave
- Employee assistance programme
7d

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Customer Advisor

Thurlow Nunn -
Norwich

Apply Now

Job details

Permanent | Full-time
£26,507.98 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Customer service
Organisational skills
Communication skills
Time management

Full job description

Norwich

Customer Services

Full time

Permanent

We are currently recruiting a Customer Advisor to join our successful team in Norwich. You will be responsible for dealing with both inbound and outbound calls, including booking customer MOT’s, Services and Vehicle Health Check follow-ups across the Thurlow Nunn Group in accordance with service department lead times.

Reporting to the Contact Centre Manager, you will continually monitor customer satisfaction to identify and address any issues, and ensure accurate records are maintained by regularly cleansing and updating the customer database. The Customer Advisor will promote relevant products and services to customers, maximising revenue generating opportunities, whilst delivering a positive customer experience at all times.

We are looking for the following:

Proven experience delivering exceptional customer service within a fast-paced contact centre environment, handling a high volume of inbound and outbound calls while ensuring every customer receives a professional, efficient, and positive experience.
Strong telesales and customer engagement skills, confidently identifying customer needs, promoting relevant products and services, overcoming objections, and achieving individual and team sales targets while maintaining a customer-focused approach.
Excellent verbal and written communication skills, with the ability to actively listen, build rapport quickly, explain information clearly, and resolve customer queries or complaints with empathy and professionalism.
A collaborative team player who works effectively with colleagues and management to achieve team objectives, share best practices, and contribute to a positive and supportive working environment.
Highly motivated and tenacious, demonstrating resilience when working towards challenging performance targets, including customer satisfaction, quality assurance, sales, and productivity KPIs.
Flexible and adaptable with a proactive, positive "can-do" attitude, able to manage changing priorities, learn new systems quickly, and provide excellent service during busy periods.
Excellent organisational and time management skills, capable of multitasking across multiple systems, managing call handling times effectively, and maintaining accuracy and attention to detail in a target-driven environment.

As a family owned business we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.

Why Work For Us?

Thurlow Nunn is part of the Thurlow Nunn Group, a family-owned and managed, people-driven business which has been established for over 150 years. The Thurlow Nunn Group has a team of over 600 employees, within the automotive and agricultural industries, across 20 sites throughout Norfolk, Suffolk, Cambridgeshire, Buckinghamshire, Northampton and Bedfordshire.

Whether your passion is sales, aftersales, customer service or another area, what's really important for us is that you are able to represent our family values of: Professional, Trust, Respect, Caring and Together, every day.

If you take great pride in delivering exceptional customer service and would love to be a member of a dedicated, friendly team, then Thurlow Nunn would be a great place for you to work.

Salary

£26,507.98 plus uncapped commission

Hours

Monday to Friday 8.00 - 5.00 with 1 in 7 Saturday mornings 8.00- 12.00

Benefits

• 31 days annual leave (including bank holidays) • Pension scheme • Life assurance • Free RAC breakdown cover • Cycle to work purchase scheme • Preferential parts, service and labour rates • Discounts on new and used vehicles • Aftersales discounts • Access to health and wellbeing support services • Employee discount platform • Recruitment Referral Incentive Scheme • Employee Assistance Programme (EAP)

Closing date

02-08-2026

Why Work For Us?

Salary

£26,507.98 plus uncapped commission

Hours

Monday to Friday 8.00 - 5.00 with 1 in 7 Saturday mornings 8.00- 12.00

Benefits

Closing date

02-08-2026

Apply Now

Refine Your Search

customer support advisor jobs in norwich, eng

Customer Advisor

Customer Contact Advisor (Nights)

Customer Contact Advisor (Saturdays)

Customer Service Advisor

Customer Services Advisor

Customer Advisor (Seasonal Temp)

Customer Services Manager

Liz Earle - Counter Manager

Holiday Home Sales - Holiday Home Sales Advisor - HH1

Parts Advisor

Apprentice Retail Sales Assistant

Property Manager

Trainee Dispenser

Account Manager

Guest Experience Team Member

Holiday Home Sales Executive

EE Retail Advisor

Trainee Mortgage Advisor

Customer Service Advisor

NHS 111 Health Advisor - Norwich

I want to receive the latest job alerts for customer support advisor in norwich, eng

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