Support escalation engineer Work, Jobs in Saint Mellons, Crf (with Salaries)

Senior Cloud Infrastructure Engineer
Technology Transformation Group —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
Senior Operations Manager
GXO Logistics —Bristol
- Up to £65,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
14d
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
Field Support - Land Domain Lead
MBDA —Bristol
- £65,000 a year
- Hybrid work
- Continuous improvement
- Team management
- In-person
- Free parking
6d
Data Platform Lead
Admiral —Cardiff
- Hybrid work
12d
Senior Product Quality Engineer
Semtech —Bristol
- Full-time
- Engineering
- Data analysis skills
- English
EC&I Engineer
Viridor —Avonmouth
- £60,000 a year
- Full-time
- Management
- Maintenance
1d
Non Conformance Coordinator
Capgemini Sogeti —Bristol
- Hybrid work
- In-person
- Leadership
- Communication skills
14d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Mechanical Building Service Engineer
Assystem —Bristol
- Hybrid work
- Engineering
- English
- In-person
- Annual leave
- Work from home
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
Senior Semiconductor Reliability Engineer – Advanced Silicon & Packaging
Graphcore —Bristol
- Engineering
- Master's degree
- Bachelor's degree
Senior Mechanical Engineer - Building Services
Assystem —Bristol
- Hybrid work
- Engineering
- English
- Organisational skills
- Annual leave
- Work from home
Static Stress Technical Approver and Lead
Expleo —Bristol
- Engineering
- Microsoft Office
- Leadership
Domain Expert - Responsible AI, Ethics & Assurance
Methods Business and Digital Technology —Bristol
- £80,000 - £120,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Mentoring
- Employee assistance programme
Quick apply
R&D System Engineer (data storage)
n.able technology services —Bristol
- Computer Science
- Writing skills
- Engineering
Group Manager - Civil Engineering
ENGIE —Bristol
- Civil engineering
- Engineering
- Team management
6d
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Continuous improvement
- Training & development
- Annual leave
Engineering Manager
Assystem —Bristol
- Analysis skills
- Travel
- In-person

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support escalation engineer jobs near saint mellons, crf

Senior Cloud Infrastructure Engineer

Technology Transformation Group
Cardiff

Quick apply

Job details

Permanent | Full-time
£60,000 a year

Benefits

On-site parking

Qualifications

Cloud infrastructure
Disaster recovery
ITIL
Scripting
VMWare
vSphere
PowerShell
ESXi

Full job description

Senior Cloud Infrastructure Engineer

Near Cardiff (Hybrid Working)
£60,000 + Bonus + Excellent Benefits

Own the Platform. Drive Automation. Shape the Future.

Are you an experienced Cloud Infrastructure Engineer looking for a role where you can genuinely influence technical direction rather than simply maintain existing systems?

We're working with an established and growing technology business near Cardiff that is investing in its infrastructure and platform services. As a Senior Cloud Infrastructure Engineer, you'll play a pivotal role in ensuring the reliability, resilience and performance of critical business platforms while driving automation, improving operational efficiency and helping shape engineering best practice.

This is a hands-on technical position with plenty of autonomy, giving you the opportunity to lead by example, solve complex technical challenges and influence how the platform evolves.

What You'll Be Doing

As a Senior Cloud Infrastructure Engineer, you'll:

Take ownership of the operational health, availability and performance of the platform estate.
Act as the senior technical escalation point for complex platform and infrastructure issues.
Lead technical investigations and major incident recovery.
Drive automation to reduce manual processes and improve operational efficiency.
Develop and maintain monitoring, observability and alerting using tools such as Grafana.
Coordinate the day-to-day priorities of the Platform Engineering team.
Maintain engineering standards, documentation and operational procedures.
Support infrastructure upgrades, migrations, platform optimisation and continuous improvement initiatives.
Contribute to the design and implementation of new platform capabilities.
Help deliver highly resilient, reliable infrastructure supporting business-critical services.

What We're Looking For

Essential

Strong commercial experience as a Platform Engineer, Cloud Infrastructure Engineer, Senior Cloud Infrastructure Engineer or similar.
Excellent VMware vSphere / ESXi administration experience.
Strong Hyper-V experience.
Hands-on experience with Veeam Backup & Replication.
Experience supporting highly available production infrastructure.
Strong troubleshooting and problem-solving skills across enterprise infrastructure.
Experience with monitoring and observability platforms such as Grafana.
Experience automating operational tasks using PowerShell, scripting or similar technologies.
Excellent understanding of backup, disaster recovery and platform resilience.
Ability to coordinate technical workloads and mentor engineers within a collaborative team.

Desirable

Experience with any of the following would be advantageous but is not essential:

Zerto
Cohesity
OpsRamp
Microsoft 365 Backup
Workflow automation tools such as n8n
Infrastructure as Code (IaC)
ITIL environments
Managed Service Provider (MSP) experience
Customer onboarding and service transition

Why Join?

You'll be joining a collaborative engineering team where your technical expertise will genuinely influence how platforms are operated and improved.

This is an excellent opportunity for someone who enjoys solving complex infrastructure challenges, driving automation, improving reliability and helping shape engineering standards within a modern technology environment.

Benefits

Hybrid working
Annual bonus
Excellent benefits package
Modern technology environment
High levels of technical ownership
Opportunities to influence platform strategy and engineering best practice
Ongoing professional development

If you're an experienced a Senior Cloud Infrastructure Engineer looking for your next challenge and want to work in an environment where your ideas and technical expertise will make a real impact, we'd love to hear from you.

Pay: £60,000.00 per year

Benefits:

On-site parking

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

support escalation engineer jobs in saint mellons, crf

Senior Cloud Infrastructure Engineer

Senior Operations Manager

IT Support & Infrastructure Engineer

Service Desk Team Leader

Field Support - Land Domain Lead

Data Platform Lead

Senior Product Quality Engineer

EC&I Engineer

Non Conformance Coordinator

Vacancy 2: Support Technician

Mechanical Building Service Engineer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Senior Semiconductor Reliability Engineer – Advanced Silicon & Packaging

Senior Mechanical Engineer - Building Services

Static Stress Technical Approver and Lead

Domain Expert - Responsible AI, Ethics & Assurance

R&D System Engineer (data storage)

Group Manager - Civil Engineering

Software Customer Service Manager

Engineering Manager

I want to receive the latest job alerts for support escalation engineer in saint mellons, crf

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