JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We're looking for a Strategic Sourcing & Procurement Client Account Manager to lead procurement excellence across our EMEA Integrated Facilities Management accounts. In this pivotal role, you'll drive strategic sourcing initiatives, manage supplier relationships, and deliver measurable value for our clients while representing JLL at senior stakeholder forums. You'll own the full procurement lifecycle—from strategy development and competitive tendering to contract negotiation and savings delivery. This is an opportunity to shape procurement operations, influence transformation initiatives, and build lasting partnerships that drive business growth. Join us to make a real impact in a dynamic, client-focused environment.
What You'll DoLead end-to-end strategic sourcing and procurement activities across all IFM service lines, ensuring alignment with client requirements and business objectives
Represent JLL at client meetings and governance forums, driving procurement strategy discussions and ensuring seamless communication with senior stakeholders
Negotiate contracts and lead delivery of savings targets, tracking and reporting performance through procurement platforms (Jaggaer) to demonstrate measurable value
Own RFP management, bid analysis, and supplier recommendations while ensuring compliance with risk management protocols and client governance standards
Collaborate with Account Directors, Regional/Site Facilities Managers, and Operations Teams to scope services and manage account resources effectively
Develop and maintain supplier frameworks in partnership with Category Management Teams, monitoring performance against KPIs and contractual obligations
Deliver comprehensive reporting (monthly/quarterly) on strategic sourcing activity, savings delivery, supplier performance, and contract management to clients and internal stakeholders
Champion sustainability and diversity & inclusion initiatives on your accounts, working with JLL's Sustainability lead to embed responsible procurement practices
What We're Looking ForProven expertise in strategic sourcing and procurement within Integrated Facilities Management or similar complex service environments
Strong commercial acumen with demonstrated success in contract negotiation, savings delivery, and stakeholder management at senior levels
Deep knowledge of procurement best practices, compliance frameworks, risk management, and supplier qualification processes
Proficiency with procurement platforms (Jaggaer/Bravo preferred) and ability to leverage technology for process optimization and reporting
Exceptional relationship-building skills with the ability to influence and collaborate across diverse internal teams and external suppliers
Strategic mindset combined with hands-on execution capability—comfortable managing both high-level planning and detailed implementation
Strong analytical and reporting skills with the ability to translate data into actionable insights and compelling business cases
Commitment to continuous improvement, sustainability, and innovation with a proactive approach to identifying partnership growth opportunities
What You Can Expect From UsCompetitive base salary
Private Medical Insurance
Flexible work arrangements (hybrid work option)
Enhanced pension scheme
Ranked #13 in the UK Best Employers index by the Financial Times
Electric Car Scheme
Great opportunities for long-term career progression
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
