2nd line server support Work, Jobs in London, Eng (with Salaries)

Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- IT
- Annual leave
Quick apply
3d
Server Specialist
The British Library —St Pancras
- £35,993 a year
- Full-time
- Azure
- Presentation skills
- Computer networking
1d
Data Analyst/Engineer
Chartered Insurance Institute —London
- Up to £75,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
2d
Senior Security Architect Consultant
NTT Data UK —London
- Mentoring
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
Infrastructure Support Engineer
Waterstons Ltd —London
- £30,000 - £36,000 a year
- Full-time
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
2d
IT & Network Support Technician
Skye Business Solutions —London
- Full-time
- Azure
- Customer service
- Windows
Quick apply
IT Technician
Harris Federation —London
- £31,000 - £35,000 a year
- Microsoft Office
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
13d
Infrastructure Support Engineer
Waterstons —London
- £30,000 - £36,000 a year
- Hybrid work
- Windows
- AWS
- Communication skills
- Employee assistance programme
- Sick pay
Microsoft 365 Analyst - INTERNAL ONLY - 6 MONTH FTC
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Microsoft Office
- Project management
- SharePoint
- Annual leave
- Employee assistance programme
14d
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
IT Operations Manager
The Fidelis Partnership —London
- Azure
- English
- Windows
6d
Network & Infrastructure Analyst
The White Company —London
- Weekend availability
- Hybrid work
- Azure
- Sales
- Microsoft Office
- Work from home
- Employee discount
2d
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- IT
- School
- Teaching
Quick apply
6d
Network & Infrastructure Engineer
Legends Global (Europe) —London
- Hospitality
- Customer service
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply

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Service Desk Analyst

JCDecaux -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
French
MCSA
Customer service
CCNA
English
Windows
Technical support
Microsoft Office
MTA
Organisational skills
Mac OS
MobileIron
Communication skills
PowerShell
Active Directory

Full job description

Purpose & Impact

Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all levels of the organisation. The position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL).

JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived for, and the role of SDAN is crucial to both the department and wider company’s success.

What you'll be doing...

Technical

Understanding and experience of using the following technologies:

Client Operating systems (Windows 10, Mac OSX, etc)
Server Operating system (Windows Server 2008, 2012, 2016 & 2019)
Application deployment, configuration and support
Mobile device management (Meraki, Mobile Iron, etc)
Helpdesk systems (JitBit, Zendesk, etc)
End user desktop equipment (desktop PCs, laptops and accessories)
Microsoft Office applications (Office365)
Printer and multifunction device management
Active Directory for user management
Telephony Platforms (ShoreTel, Mitel, Cisco, etc)
Scripting (Powershell, etc)

Qualifications

Educated in an IT related field or strong breadth and depth of relevant industry experience in a technical support position
Microsoft MTA/MCSA (desired but not essential)
Working towards CMNO, CCNA or equivalent

A little bit about you...

Personal

Ability to listen, adapt and make suggestions
Excellent customer service skills
Languages: Fluency in English, French desirable
Highly motivated and service orientated
Strong organisational skills and attention to detail
Strong communication skills (written and oral)
Excellent analysis, testing and troubleshooting skills
Ability to rapidly identify faults and resolve issues

A little bit more about us...

We believe in building a diverse and inclusive culture and positive employee experience.
We are One Team, more than just ourselves.
We are customer first, we understand, and help solve our customers’ problems.
We Test & Learn, we are empowered to learn and grow, unafraid of change.
We choose to care, we are committed to doing the right thing, the right way.

It’s really important to us that we give as much to our colleagues as they give to us.

Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

About our recruitment process….

1. You find or get sent this job advert, read it, and feel like you’re you’d be a great addition to the JCD family.

2. You send in your application to let us know you’re interested.

3. We see your application, get excited, and give you a call.

4. You’ll meet us twice, depending on the role prepare a presentation and we’ll get to know each other.

5. You’ll begin your journey with us, we're excited to support and develop you throughout your career.

Apply Now

Refine Your Search

2nd line server support jobs in london, eng

Service Desk Analyst

Service Desk Engineer [Desk & Field]

Server Specialist

Data Analyst/Engineer

Senior Security Architect Consultant

2nd Line Helpdesk Engineer - Basildon or Yateley Office

Service Desk 1st Line Support

Service Desk Engineer (Field)

Service Delivery Analyst

Infrastructure Support Engineer

Financial Markets Infrastructure Services - Technical Analyst

IT & Network Support Technician

IT Technician

Infrastructure Support Engineer

Microsoft 365 Analyst - INTERNAL ONLY - 6 MONTH FTC

2nd Line Engineer

IT Operations Manager

Network & Infrastructure Analyst

ICT Technician - Schools

Network & Infrastructure Engineer

I want to receive the latest job alerts for 2nd line server support in london, eng

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