Customer Service Specialist
United Legwear and Apparel Company —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
Quick apply
6d
Customer Service Assistant
Royal Casino Slots —High Wycombe
- £12.71 - £13.21 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
13d
Part Time Customer Service Advisor
Leyland SDM —London
- £12.85 an hour
- Part-time
- Customer service
- Organisational skills
- IT
Customer Service Assistant
Admiral Slots —Slough
- £13.20 an hour
- Part-time
Quick apply
Customer Service Representative
William Hill —London
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
2d
Retail Customer Service Assistant - Temporary
bp Retail —London
- £14.80 an hour
- Full-time
- Café
10d
Import Customer Service Coordinator
CEVALogistics —London
- Full-time
- Communication skills
- Annual leave
- Employee discount
11d
Customer Service Assistant 16h. Week days and weekends
Mountain Warehouse —Aylesbury
- £8.00 - £12.71 an hour
- Part-time
- Sales
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
4d
Retail Customer Service Assistant - Nights
bp Retail —Harpenden
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Hire Customer Service Assistant
Travis Perkins —Rickmansworth
- Weekend availability
- Mechanical knowledge
- Employee discount
E-commerce Customer Service Operations Specialist
Home Touch Interiors Ltd —Guildford
- £28,000 - £30,000 a year
- Temporary
- Microsoft Word
- Customer service
- ERP systems
- Employee discount
Quick apply
2d
One Stop - Customer Service Assistant
One Stop —Henley on Thames
- £12.81 an hour
- Full-time
Night Customer Service Assistant
Admiral Slots —Hounslow
- £13.20 an hour
- Part-time
Quick apply
Customer Service & Sales Assistant
Juss Marketing —Staines-upon-Thames
- Hospitality
- Customer service
- No experience needed
- Flexible schedule
Customer Care Advisor – German & English Speaking
ME+EM —London
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Agent - Reading
SIXT UK —Reading
- £29,447.81 a year
- Weekend availability
- Sales
- English
- Driving
- Free parking
- Paid training
Quick apply
Associate Customer Service - Mandarin Speaking
Bank of China —London
- Full-time
- Microsoft Excel
- Sales
- Customer service
Junior Assistant Customer Service - Mandarin Speaking
Bank of China —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Customer Service Assistant/Barista - Evenings/Weekends
Chaiiology Slough —Slough
- £8.00 - £12.75 an hour
- Part-time
- Bilingual
- Merchandising
- No experience needed
Quick apply
Customer Service Specialist
KP Snacks —Slough
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- ERP systems
- Flexitime
- Employee assistance programme
Quick apply
2d

I want to receive the latest job alerts for retail customer service representative in denham, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retail customer service representative jobs near denham, bkm

Customer Service Representative jobs in Hounslow

Client Advisor jobs in London

Customer Service Representative jobs in London

Customer Service Representative jobs in Slough

Customer Service Representative jobs in Aylesbury

Sales Executive jobs in Reading

Customer Service Coordinator jobs in London

Customer Service Representative jobs in Wolverhampton

Customer Service Representative jobs in York

Customer Service Representative jobs in Barking

Customer Service Representative jobs in Wakefield

Library Service jobs in Lincolnshire

Remote Customer Success jobs in Remote

Employment Specialist jobs in Nottingham

Diabetes Specialist Nurse jobs in London

Ecommerce Customer Support jobs in Remote

Civil Service jobs in Darlington

Customer Service Representative jobs in Sheffield

Customer Service Representative jobs in Warminster

Civil Service Administrative Officer jobs in London

Customer Service Specialist

United Legwear and Apparel Company
London

Quick apply

Job details

Full-time
£30,000 - £40,000 a year
6 days ago

Benefits

Company pension

Qualifications

Sales support
Power BI
Microsoft Excel
Sales
Customer service
ERP systems
Logistics
English
Microsoft Office
Continuous improvement
Customer relationship management
Organisational skills
Unity
Communication skills
Retail sales

Full job description

Customer Service Specialist

London (E1) | Hybrid

WHO WE ARE

United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer, and distributor of apparel, legwear, bodywear, bags, backpacks, headwear, and accessories.

Founded in 1998, we partner with some of the world's most recognized brands, including PUMA, Hurley, Skechers, Ted Baker, Scotch & Soda, Stance, and more.

With headquarters in New York City and offices across key global markets—including London and Amsterdam—we bring high-quality products to consumers worldwide.

Our mission is to treat our stakeholders with respect, integrity, and fairness, while delivering innovative and high-quality products. Our core values—Unity, Loyalty, Advancement, and Charity—guide everything we do.

As part of our growing Customer Service team, we are looking for a Customer Service Specialist to provide exceptional support to our wholesale customers while ensuring seamless order processing and operational excellence across the UK, ROI, and international markets.

THE ROLE

We are looking for a proactive and highly organised Customer Service Specialist to manage the end-to-end administration of customer orders while delivering outstanding service to our wholesale partners.

This role is responsible for building and maintaining strong relationships with customers and distributors, ensuring orders are processed accurately from entry through to invoicing, and collaborating with teams across Sales, Logistics, Credit & Collections, and Fulfilment to deliver an exceptional customer experience.

You'll play a key role in supporting our commercial teams, improving operational efficiency, and ensuring our customers receive best-in-class service throughout every stage of the order lifecycle.

WHAT YOU WILL DO

Order Processing & Management

Own the end-to-end administrative processing of customer orders from order entry through to invoicing
Ensure orders are processed accurately and efficiently while supporting timely delivery and payment fulfilment
Maintain high standards of accuracy across order entry, invoicing, and customer communications
Monitor order progress and proactively resolve any issues to ensure an outstanding customer experience

Customer Relationship Management

Build and maintain strong relationships with wholesale customers and distributors across the UK, ROI, and global markets
Respond promptly to customer enquiries relating to orders, deliveries, returns, invoices, and product information
Deliver a professional, responsive, and solution-focused customer experience
Act as a trusted point of contact for customers throughout the order lifecycle

Cross-Functional Collaboration & Sales Support

Work closely with the international Sales team in the USA, Logistics, Credit & Collections, Order Management, and Fulfilment teams
Support Sales Managers with administrative activities that help drive commercial success
Coordinate seasonal content, imagery, copy, and sample requests for wholesale partners
Assist with showroom preparation, buying tools, and seasonal sales support activities

Reporting & Operational Excellence

Generate sales reports, delivery schedules, and performance analysis to support business decisions
Monitor customer satisfaction and identify opportunities to improve processes and efficiency
Maintain accurate customer records and order documentation
Contribute to continuous improvements across customer service operations

WHO YOU ARE

We're looking for someone who enjoys building relationships, solving problems, and ensuring every customer receives outstanding service.

You're highly organised, proactive, and comfortable managing multiple priorities while working with teams across different countries and functions.

Skills & Experience

Previous experience in wholesale customer service, retail sales support, or a similar customer-facing role
Experience working with UK wholesale customers or supermarkets is advantageous but not essential
Strong organisational skills with the ability to manage multiple priorities effectively
Excellent communication and relationship-building skills
Strong Excel skills and confidence working with data and reporting
Experience using ERP systems and Business Intelligence tools such as Exenta and Power BI is desirable
Experience collaborating with international stakeholders across Sales, Logistics, and Finance
Fluent English, both written and spoken

Personal Traits

Customer-focused with a passion for delivering excellent service
Highly organised with exceptional attention to detail
Proactive and solution-oriented
Collaborative and team-focused
Calm under pressure and able to prioritise effectively
Positive attitude with a willingness to learn and continuously improve

TOOLS OF THE TRADE

Microsoft Office

Microsoft Excel

ERP Systems (Exenta preferred)

Business Intelligence Tools (Power BI)

Order Management Systems

WHY JOIN US?

At ULAC, you'll be joining a global business that partners with some of the world's most iconic fashion and lifestyle brands.

You'll work alongside talented international teams in a collaborative environment where customer experience, operational excellence, and continuous improvement are at the heart of everything we do.

Perks & Benefits

Collaborative and supportive team environment

Hybrid working model

Opportunity to work with globally recognised fashion and lifestyle brands

Career development and growth opportunities

Competitive salary and discretionary bonus

Pension contributions in line with UK statutory requirements

25 days holiday plus UK public holidays

ADDITIONAL INFORMATION

Location: London (E1) – Hybrid working (typically Monday, Tuesday, and Thursday in-office)

Working Hours: 9:00 AM – 5:30 PM (with flexibility when collaborating across international time zones)

aCtBnX56Zp

Quick apply

Refine Your Search

retail customer service representative jobs in denham, bkm

I want to receive the latest job alerts for retail customer service representative in denham, bkm

Related Searches

Explore jobs in more locations

Customer Service Specialist

WHO WE ARE

THE ROLE

WHAT YOU WILL DO

Order Processing & Management

Customer Relationship Management

Cross-Functional Collaboration & Sales Support

Reporting & Operational Excellence

WHO YOU ARE

Skills & Experience

Personal Traits

TOOLS OF THE TRADE

WHY JOIN US?

Perks & Benefits Collaborative and supportive team environment

ADDITIONAL INFORMATION

Perks & Benefits

Collaborative and supportive team environment