Network operations technician Work, Jobs in Shinfield, Brk (with Salaries)

Data Center Technician - Fiber knowledge
Equinix —Slough
- Full-time
- Computer literacy
- Electrical experience
- Employee stock purchase plan
3d
Water Network Technician (Night Shift)
Veriflo Limited —Reading
- £30,000 - £38,000 a year
- Full-time
- Computer literacy
- Annual leave
- Employee discount
Quick apply
9d
Electrical CAD Technician
RSE —Basingstoke
- Continuous improvement
- Communication skills
- Employee discount
13d
Engineering Workshop Technician
Centre for Ecology & Hydrology —Wallingford
- £33,284 - £35,322 a year
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Driver/ Site Co-ordinator
Johnsons Cars —Slough
- £29,741.40 a year
- Full-time
- Computer literacy
- Communication skills
- Time management
- Employee discount
Airport Planner
AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
ATE Test Engineer
L3Harris Technologies —Farnborough
- Engineering
- No degree
- SDLC
- Gym membership
Leakage Optimisation Analyst
Thames Water Utilites —Ashford Common
- £34,320 - £38,000 a year
- Full-time
- Salesforce
- Communication skills
- Analytics
- Annual leave
5d
HGV Technician
Rygor Service Solutions —Thames Valley
- Up to £23 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
Tyre Technician - Commercial Relief
Bridgestone NV/SA UK branch —Slough
- £24,420 - £29,000 a year
- Weekend availability
- Customer service
- Computer literacy
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
HGV Technician
Gist Limited —Thatcham
- £25.79 an hour
- Overtime
- Employee discount
3d
LCV Technician (Late Shift)
Rygor Auto —Reading
- £18 - £20 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
Breakdown Technician
Riverside Consultancy —Hounslow
- £17 - £19 an hour
- Overtime
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
13d
MOT Tester - Hyundai
Johnsons Cars —Slough
- £32,000 - £35,000 a year
- Overtime
- Employee discount
Night Shift Technician
Rygor Auto —Heathrow
- £19.00 - £21.50 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
Service Team Leader
Riverside Consultancy —London
- £35,000 - £37,000 a year
- Full-time
- Training & development
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Security Technician
Fujitsu —Bracknell
- Communication skills
10d
Data Centre Operations Technician
Exponential-e —Farnborough
- Continuous improvement
- Travel
- Communication skills
- Referral programme
Quick apply
4d
Quality Technician
Legrand Group —Reading
- Continuous improvement
- Quality control
- Communication skills
- Annual leave
Quick apply

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Data Center Technician - Fiber knowledge

Equinix -
Slough

Apply Now

Job details

Full-time
3 days ago

Benefits

Employee stock purchase plan
Cycle to work scheme
Season ticket loan
Company pension

Qualifications

TCP
Data centre experience
Computer literacy
Ticket management
Network cabling installation
Electrical experience
Equipment installation and commissioning
Computer hardware
Data cabling installation
Telecommunication
Customer support
Customer interaction
TCP/IP

Full job description

Data Center Technician - Fiber knowledge

JR-162659
On Site

Slough

Operations

Full time

GB 24 7 Shift

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Description

As a Customer Operations Technician, you'll embark on an development journey where your technical skills will flourish, and your dedication to exceptional customer service will make you an invaluable member of our team. Join us in providing outstanding support to our customers, and together, let's create a world where technology meets exceptional service. This role is the start of your career in Data Centers.

In our industry its always great to develop people so if you have a past with an electrical twist like electricians mate etc- shout!

Responsibilities

Customer

Ensure customer satisfaction by promptly meeting order requirements
Deliver exceptional customer experiences during interactions
Support new deployments and existing alterations according to operating procedures
Provide on-site support through access control and escorting services
Develop into a trusted point of escalation for customers

Projects

Lead and support projects following standard operating procedures
Assist vendors on projects & support on physical customer audits

Queue Management / Reporting

Reviews and responds to work order requests in the queue, following commitment times
Escalates and expedites orders according to standard procedures, with supervision for non-standard procedures
Maintains detailed written records of work activity
Updates local asset databases and other systems

Installations

Rack and stack customer equipment tickets that are semi-routine. • Follow standard operating procedures for semi-routine customer installations, including fiber trays, ladder racks, customer equipment and cabinets. • Perform semi-basic cage installations for mesh and overhead cable trays. • Carry out tape changes and standard operating backup changes to support intra-cage infrastructure installations.

Cross-Connect

Supports semi-routine data center standard operating cross-connect work order requests (installs, terminations, modifications, and testing)
Ensures the standard operating procedures are followed on cable management of: coax, fiber, twisted pair copper, and semi-routine intra-building cross connects
Learns to install 'across' connect circuits (switched, multiplexed, etc.), under supervision

Testing / Troubleshooting

Supports semi-routine standard operating testing and standard operating installations of customer assets
Supports standard operating procedures of layer 1 cross-connect certification testing
May learn non-standard operating testing, such as: layer 2 and layer 3 testing, under supervision

Qualifications

Essential

Experience in Customer Service, Operations, telecomms or Data centres
You will need to be willing to work a shift rota that includes day and night shifts
Motivation to work autonomously

Desirable

Good computer knowledge and familiarity (Windows etc)
Experience of Cat6a / Fibre Cabling techniques (Installation, Termination & Testing)
Knowledge of network protocols such as TCP/ IP
Awareness of basic hardware configuration

Why should you apply?

Competitive salary
25 days holiday plus bank holidays, with the opportunity to purchase more (pro rata for shift positions)
Insurance and Health: Life Assurance, Income Protection, Critical Illness Insurance, Private Healthcare, Eye Care Coverage, and Gymflex Membership
Investment: Employee Stock Purchase Plan and Company Pension Plan
Travel: Cycle to Work Scheme and Annual Season Ticket Loan
Excellent growth and advancement opportunities

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more here.

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.

Apply Now

Refine Your Search

network operations technician jobs in shinfield, brk

Data Center Technician - Fiber knowledge

Water Network Technician (Night Shift)

Electrical CAD Technician

Engineering Workshop Technician

Driver/ Site Co-ordinator

Airport Planner

ATE Test Engineer

Leakage Optimisation Analyst

HGV Technician

Tyre Technician - Commercial Relief

HGV Technician

LCV Technician (Late Shift)

Breakdown Technician

MOT Tester - Hyundai

Night Shift Technician

Service Team Leader

Data Center Technician , Operations, IT, & Support Engineering

Security Technician

Data Centre Operations Technician

Quality Technician

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