Customer service manager Work, Jobs in Folkestone, Ken (with Salaries)

Customer Relations Manager
Sandmere Care Home —Margate
- Up to £40,000 a year
- Full-time
- Sales
- Customer service
Quick apply
Assistant Hotel Manager
TravelodgeHotels —Dover
- £29,000 - £30,000 a year
- Full-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
19h
Guest Service Manager
Holiday Inn Ashford Central —Ashford
- £28,516 a year
- Weekend availability
- Hotel
- Travel
- Guest services
- Free parking
- Employee discount
Quick apply
Farm Shop Manager
Blue Diamond Garden Centres —Canterbury
- Part-time
- Customer service
- In-person
- Retail management
- Free parking
- Store discount
Quick apply
18h
Store Manager
ONLY —Ashford
- Full-time
- Customer service
- Team management
- Retail management
- Employee discount
4d
Assistant Store Manager, Ashford Outlet
Michael Kors —Ashford
- £31,000 - £54,500 a year
- Full-time
- Team management
- Mentoring
- Retail management
7d
Branch Manager
REXEL —Folkestone
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
11d
Hotel - Duty Manager
Premier Inn —Folkestone
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Digital Experience & Analytics Manager
Saga —Folkestone
- £52,000 - £60,000 a year
- Hybrid work
- Presentation skills
- Team management
- Leadership
- Employee discount
Quick apply
5d
Hotel - Duty Manager
Premier Inn —Dover
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Account Manager
LKQ Corporation —Canterbury
- Full-time
- Customer service
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
12d
Client Services Manager
Transpharmation Inc —Sandwich
- Full-time
- CRM software
- Sales
- Project management
Quick apply
Administration Manager
Park Holidays UK —Winchelsea
- £29,419 a year
- Weekend availability
- Sales
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Retail Deputy Manager
The Works —Canterbury
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
11d
Head Receptionist
Shepherd Neame —Sandwich
- £13.30 an hour
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
Technical Manager (Chemistry/Forensics)
University of Kent —Canterbury
- £39,906 - £44,746 a year
- Full-time
- Hybrid work
- University
- Bachelor's degree
- Continuous improvement
4d
Hotel - Duty Manager
Premier Inn —Ashford
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Restaurant General Manager
GAD Corporation (do not delete) —Ashford
- £11 - £22 an hour
- Night shift
- Computer literacy
- Analysis skills
- Quick service & fast food restaurant
- Annual leave
- Flexible schedule
Restaurant Manager
A Tavola Pizzeria Restaurant —Canterbury
- From £32,000 a year
- Weekend availability
- Serving
- Restaurant management
- Supervising experience
- Employee discount
Quick apply
14d

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Head Receptionist
Shepherd Neame —Sandwich
You’ll be the first point of contact for guests, setting the tone for their experience and managing reception operations smoothly.
£13.30 an hour
Quick apply

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Customer Relations Manager

Sandmere Care Home -
Margate

Quick apply

Job details

Full-time
Up to £40,000 a year

Qualifications

Sales
Customer service

Full job description

A purpose-built care home located in the heart of the Margate community in Kent. Our 68-bed luxury service provides exceptional levels of Residential Care, Nursing Care, Dementia Care, and Respite Care

Customer Relations Manager | Margate | 40 hours per week | Up to £40,000 per annum + £6,500 OTE bonus (Depending on experience)

Are you a personable, high-energy professional with a talent for building meaningful relationships? Do you thrive on helping people make important decisions with reassurance, clarity, and empathy?

We’re looking for a Customer Relations Manager to represent our exceptional care home in Margate, you’ll ensure to provide a warm, welcoming, and informative experience for families seeking residential care for their loved ones.

This role combines proactive and reactive customer engagement. You’ll be the first point of contact for enquiries, guiding families through one of the most important decisions of their lives with professionalism and compassion. You’ll also actively build the profile of both homes in the local community by developing strong relationships with key referral sources, networking with prospective resident groups, and identifying opportunities for new business.

While experience within the care sector is not essential, you must be high-energy, target-driven, and passionate about delivering exceptional customer service. Your ability to convert enquiries into admissions, combined with your proactive approach to generating new business, will be central to achieving sales targets.

Locations covered: Sandmere care home, Seacole Way, Ramsgate Road, Margate, Kent, CT9 4PA
Reporting to: Regional Director

What You’ll Be Doing:

Be the first point of contact for families, providing expert guidance with warmth and professionalism.
Build strong local knowledge and networks to connect families to the care they need.
Conduct engaging, personalised tours of each home, showcasing services, facilities, and community.
Collaborate with care and management teams to coordinate assessments, admissions, and contracts.
Maintain an excellent visitor experience and manage family communications, ensuring smooth transitions.
Support marketing initiatives, community engagement, and local partnerships to raise awareness of the home.
Track and manage enquiries effectively, providing insights to improve conversion and service delivery.

Why join us:
This role is more than just a customer-facing position it’s a chance to genuinely support families at one of the most important moments in their lives. You’ll join a supportive, values-led team with a competitive salary of £40,000 and OTE of £6,500. Full training and ongoing support will help you excel, while working across two communities allows you to make a wider impact.

What we’re looking for:

Excellent communicator with a warm, confident, and professional manner.
Strong local knowledge of Margate & the wider area, ideally with established networks.
Experience in sales, customer service, or family liaison roles; care sector experience is advantageous.
Highly organised, proactive, and comfortable managing a busy schedule.
IT literate and confident using CRM systems and reporting dashboards.
Self-motivated, energetic, and driven to deliver results.
All appointments are subject to an enhanced DBS check.

Make first impressions count and guide families with confidence.

Apply today to become our Customer Relations Manager in Margate

About us
Sandmere Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.

Quick apply

Refine Your Search

customer service manager jobs in folkestone, ken

Customer Relations Manager

Assistant Hotel Manager

Guest Service Manager

Farm Shop Manager

Store Manager

Assistant Store Manager, Ashford Outlet

Branch Manager

Hotel - Duty Manager

Digital Experience & Analytics Manager

Hotel - Duty Manager

Account Manager

Client Services Manager

Administration Manager

Retail Deputy Manager

Head Receptionist

Technical Manager (Chemistry/Forensics)

Hotel - Duty Manager

Restaurant General Manager

Restaurant Manager

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