It Work, Jobs in Uttlesford, Ess (with Salaries)

2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Azure
- IT
- Employee discount
IT Support Officer
HTS (Property & Environment) Ltd —Harlow
- £34,141.30 - £35,443.97 a year
- Full-time
- Computer literacy
- Data analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
12d
IT Technical Support
DD Products & Services —Witham
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Azure
- Databases
- Employee discount
- Sick pay
Quick apply
3d
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
IT Systems & Automation Administrator
Coracle Online Ltd —Cambridge
- £35,000 - £38,000 a year
- Full-time
- Google Suite
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Junior IT Support Engineer
Qureight Ltd —Cambridge
- £27,000 - £33,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Life insurance
Quick apply
3h
IT Technician - Bury St Edmunds Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
6d
Human Resources Assistant/System Administrator
CHS Group —Cambridge
- £24,981.80 - £31,227.25 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Databases
- Recruiting
- Free parking
- Annual leave
10d
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
10d
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
7d
ERP System Analyst
TE Connectivity —Braintree
- Microsoft Excel
- ERP systems
- Data analysis skills
- Health & wellbeing programme
- Employee stock purchase plan
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Software development
- In-person
11d
IT GRC Specialist
Mundipharma —Cambridge
- Full-time
- Hybrid work
- Master's degree
- AI
3d
IT Support Analyst Apprentice
The Delta Group —Bishop's Stortford
- Hospitality
- Customer service
- Microsoft Office
Quick apply
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
12d
Planning Technical Support Officer (Grade 5) - Planning
Civic Recruitment Limited —Hertford
- £123.68 a day
- Temporary
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Customer service
- Project management
Quick apply
Technical Support Plant Engineer
M Group —Stevenage
- Travel
- Annual leave
- Employee assistance programme
Senior Business Systems Analyst
Mundipharma —Cambridge
- Full-time
- ERP systems
- Bachelor's degree
- Continuous improvement
17h

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2nd Line IT Engineer

Solus Accident Repair Centres -
Stansted

Apply Now

Job details

Permanent | Full-time
£29,000 - £39,000 a year

Benefits

Company pension
Employee discount

Qualifications

Azure
IT
Intune

Full job description

Overview:

We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites.

Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk plays a vital part in that, keeping our people and sites running every day.

The candidate will be reporting into our Service Desk Lead and working across the Service Desk to resolve escalated incidents, support our in-house system Evolve, and guide and develop our 1st line engineers. As our Service Desk grows, this role is fundamental to raising the capability and quality of the service we deliver.

Responsibilities:

What You’ll Be Doing:

You’ll take ownership of complex incidents and service requests escalated from 1st line, supporting colleagues and external clients using Evolve, our in-house body shop system. You’ll also support and guide our 1st Line IT Engineers, helping them grow their skills.

What You’ll Get:

You’ll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow.

As our 2nd Line IT Engineer you will:

Handle incoming calls and tickets day to day.

Resolve escalated tickets within HaloITSM, our ticketing system.

Provide advanced troubleshooting across hardware, software and networking issues on a wide range of platforms.

Support and guide the 1st Line IT Engineers, sharing knowledge and enabling them to succeed.

Support the starter and leaver process, building and configuring hardware, setting up accounts and managing returns.

Assist with the installation, configuration and ongoing support of IT systems.

Provide on-call support on a shift rota, covering P1 incidents 24/7.

Create and maintain documentation to ensure consistency across the team.

Be an active member of the Solus Service Desk team, learning and collaborating with others.

Who are Solus?:

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva’s success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer’s leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days.

Apply Now

Refine Your Search

it jobs in uttlesford, ess

2nd Line IT Engineer

IT Support Officer

IT Technical Support

1st Line IT Engineer

IT Systems & Automation Administrator

Junior IT Support Engineer

IT Technician - Bury St Edmunds Cluster

IT Support Engineer (1st to 2nd Line Progression)

Human Resources Assistant/System Administrator

IT First Line Support Assistant

IT Operations Manager

ERP System Analyst

IT Support Technician

IT GRC Specialist

IT Support Analyst Apprentice

1st Line IT Support Apprentice Training for SecOps / CloudOps

Planning Technical Support Officer (Grade 5) - Planning

Graduate / Placement Technical Support Engineer

Technical Support Plant Engineer

Senior Business Systems Analyst

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