Service desk Work, Jobs in Worcester, Eng (with Salaries)

Technology Service Desk Analyst
Sanctuary Group —Worcester
- £28,646 - £31,087 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Azure
- Annual leave
- Employee discount
Quick apply
2d
Service Desk Analyst
Hazlewoods —Cheltenham
- £27,000 - £35,000 a year
- Full-time
- Windows
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
IT Service Delivery Manager
HCR —Worcester
- Organisational skills
- IT
- Communication skills
- Annual leave
- Gym membership
IT Support Administrator - Second Tier
Plumbworld (Online Home Retail Ltd.) —Evesham
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £27,000 - £37,400 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
Quick apply
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Hybrid work
- Azure
- Management
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Service Desk Analyst
Rubix —Sandwell
- Full-time
- Azure
- Microsoft Outlook
- Customer service
Customer Service Administrator
Britton Price Lifts Ltd —Bromyard
- £25,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
Quick apply
IT Support Technician
HomeSite Property & Technology Solutions Ltd —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Customer service
- Windows
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Receptionist (3 Month FTC)
Fisher German —Birmingham
- Monday to Friday
- Hybrid work
- Hospitality
- Administrative experience
- Organisational skills
- Employee assistance programme
IT Support Specialist
Compagnie BAO —Birmingham
- £25,420.00 - £58,044.69 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
5d
IT Service Desk Support Apprentice
QA Apprenticeships —Redditch
- £15,600 - £21,158 a year
- Monday to Friday
- Communication skills
9d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Technical Service Manager
Spire Technology Group Limited —Worcester
- £45,000 - £55,000 a year
- Azure
- Continuous improvement
- SharePoint
- Free parking
Quick apply
4d
Customer Experience Specialist
Fenix Outdoor —Hereford
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
IT Service Operations Engineer
PentenAmio UK —Tewkesbury
- £45,000 - £65,000 a year
- Full-time
- Computer networking
- IT
- Linux
- Free parking
- Life insurance
Quick apply
Functional Expert - HR & Payroll - Finance Office - 105901Z26 - Grade 6
University of Birmingham —Birmingham
- £33,002 - £39,906 a year
- Full-time
- Oracle
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
1d

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service desk jobs near worcester, eng

Technology Service Desk Analyst

Sanctuary Group -
Worcester

Quick apply

Job details

Temporary | Full-time
£28,646 - £31,087 a year
2 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
System administration
Microsoft Excel
Azure
Microsoft Outlook
Customer service
Microsoft Office
Customer support
Communication skills
Active Directory
Intune

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Technology Service Desk Analyst

Worcester based with a balance of home and office working

£31,087 per year

35 hours per week – Monday to Friday, covering shifts between 7:30am and 17:30pm

Temporary position for up to 12 months

We have an opportunity for 2 Technology Service Desk Analysts to join our Technology Service Desk based at our Head Office in Worcester. The role sits within the Technology Service Desk. The team consists of 10 Analysts, 2 Seniors, 1 Administrator, 1 Apprentice and 1 Manager. We are a first line service desk for any technical support queries that our end users may have. We support a wide range of hardware and applications. The Service Desk has opening hours of 7.30-17.30 Monday to Friday.

The role of Technology Service Desk Analyst will include:

Answering technical queries from our internal end users via a variety of methods - Phone/Chat/Portal
Logging and updating calls, documenting all troubleshooting and resolutions
Striving to provide the best customer service possible, ensuring our users are kept up to date and expectations are met
Working very closely with team members and other members of the Technology team to resolve issues
Recommending Service Improvements

Skills and experiences:

Experience of working in a similar role providing technology customer support services, including using System Administrator tools and Active Directory
Proven experience of prioritising workloads
Excellent customer care and communication skills
Working knowledge of Microsoft Office including Word, Excel and Outlook (all versions including 365) as well as Exchange Online, Azure/InTune and experience working within an ITSM system

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Role salary is £28,646 with an additional policy allowance of £2,440 per annum

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date:14 August 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

service desk jobs in worcester, eng

Technology Service Desk Analyst

Service Desk Analyst

IT Service Delivery Manager

IT Support Administrator - Second Tier

Customer Service Advisor

ICT Support Engineer

Customer Care Coordinator

Service Desk Analyst

Customer Service Administrator

1st Line Engineer

FM Help Desk Operative

IT Support Technician

Receptionist (3 Month FTC)

IT Support Specialist

IT Service Desk Support Apprentice

2nd Line Engineer - Support

Technical Service Manager

Customer Experience Specialist

IT Service Operations Engineer

Functional Expert - HR & Payroll - Finance Office - 105901Z26 - Grade 6

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