It support Work, Jobs in Hoole, Chs (with Salaries)

IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
11d
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- SQL
- JavaScript
- APIs
- Free parking
- Annual leave
10d
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Customer service
- Hotel
- Annual leave
Trainee Consultant
ITAS —Mold
- £16,000 - £22,000 a month
- Full-time
- SQL
- Analysis skills
- Accounting
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
Senior IT System Specialist / Architect
Countess of Chester Hospital NHS Foundation Trust —Chester
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
9d
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
ICT Technician
The Heath Family Trust —Whiston
- £28,142 - £31,022 a year
- Full-time
- Travel
- In-person
- School
Quick apply
4d
Payments Application Support
Barclays —Knutsford
- Oracle
- Maintenance
- SQL
Service Desk Engineer Apprentice
Places for People —Northwich
- £26,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
11d
AI Coach (Copilot, ChatGPT, Claude, or Gemini)
Correlation One —Liverpool
- Remote
- AI
- Communication skills
Technical Customer Support & Product Development Specialist
Teckentrup Doors Solutions —Warrington
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Power tools
- Free parking
Quick apply
4d
Schools ICT Engineer
Agilisys —St Helens
- Monday to Friday
- Customer service
- Windows
- In-person
- Annual leave
- Employee discount
Quick apply
Systems Support Analyst
Matalan —Liverpool
- Weekend availability
- Organisational skills
- Warehouse experience
- Employee discount
Quick apply
Teacher (Maths or IT specialist)
Remarkable Autism Limited —Newton-le-Willows
- £34,069 - £52,835 a year
- Full-time
- School
- Sick pay
2d
Application Support Analyst
Barclays —Knutsford
- Maintenance
- Continuous improvement
Finance Officer
ITAS —Mold
Advansys Technical Consultant
Datel —Warrington
- Weekend availability
- Hybrid work
- Azure
- Linux
10d
Solutions Consultant
ITAS —Mold

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it support jobs near hoole, chs

IT Support Engineer

Eurolaser technologies
Chester

Quick apply

Job details

Temporary
£2,000 - £2,500 a month

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
Network Protocols
Routing protocols
Computer networking
ServiceNow
IT
Customer support
Network engineering
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,000.00-£2,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

it support jobs in hoole, chs

IT Support Engineer

Junior IT Service Desk Representative (Apprentice)

Application Support Engineer

Junior Support Specialist

Trainee Consultant

Service Desk Analyst

Senior IT System Specialist / Architect

Service Desk Engineer

ICT Technician

Payments Application Support

Service Desk Engineer Apprentice

AI Coach (Copilot, ChatGPT, Claude, or Gemini)

Technical Customer Support & Product Development Specialist

Schools ICT Engineer

Systems Support Analyst

Teacher (Maths or IT specialist)

Application Support Analyst

Finance Officer

Advansys Technical Consultant

Solutions Consultant

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