Support representative Work, Jobs in Ipswich, Eng (with Salaries)

Service/Parts Controller
Fork Truck Direct Ltd —Ipswich
- £27,000 - £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
6d
Hilti Store Representative
HILTI —Ipswich
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
5d
Field Sales Executive
Charity Link —Colchester
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Head of Heatsink Delivery
Sizewell C —Felixstowe
- £105,000 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
Wayleave Warden
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Driving
- Communication skills
- Annual leave
Sales Manager Ipswich
Glyn Hopkin —Ipswich
- £40,000 a year
- Sales
PA (Personal Assistant)
The Rowan Organisation —Ipswich
- £14.10 an hour
- Part-time
- Annual leave
Quick apply
10d
Environmental Advisor
Amentum —Leiston
- Full-time
- Communication skills
- Employee assistance programme
- Flexible schedule
7d
Quality Analyst
Treatt —Bury St. Edmunds
- Full-time
- Programmable logic controllers
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Needham Market
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
13d
Optometrist
SpaMedica —Colchester
- £58,402 - £66,204 a year
- Full-time
- Hospital experience
- Work from home
- Employee discount
Quick apply
13d
Pharmacist Manager
Well Pharmacy —Halstead
- £34 an hour
- Management
- Employee discount
Quality Manager (2 Year FTC)
Bouygues Construction —Ipswich
- Full-time
- Civil engineering
- Management
- Engineering
Clinical Director - Medicine and Community Services
PrimaryCareCareers —Colchester
- £113,565 - £150,569 a year
- Leadership
- Annual leave
- Employee discount
9d
Strategic Partnership Manager - Advanced Wound Care - Essex & North East London
Convatec —Colchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
14d
Cleaner
TC Facilities Management —Bury St. Edmunds
- £13.21 an hour
- Day shift
Senior Site Engineer (2 Year FTC)
Bouygues Construction —Ipswich
- Full-time
- Civil engineering
- English
- Construction experience
ER Partner
Care UK —Colchester
- Management
1d
Engineering Manager
Balfour Beatty —Colchester
- Hybrid work
- Engineering
- Construction experience
- In-person
- Annual leave
Billable Works Manager
Amey Ltd —Colchester
- Full-time
- Driving
- Organisational skills
- Construction experience
- Employee discount
Quick apply
3d

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Service/Parts Controller

Fork Truck Direct Ltd
Ipswich

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year
6 days ago

Benefits

Annual leave
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Forklift
Organisational skills
Communication skills

Full job description

The Service Controller position is a crucial role within the organisation and the ideal candidate would be a proactive and enthusiastic person, with excellent communication and organisational skills.

Due to continued organic growth, we are looking to add an experienced Service Controller who will work as part of our hugely experienced Service Team. This is a full-time position (40-hour week, Mon to Fri, 8am - 4.30pm), based at our depot in Ipswich, Suffolk (IP3 9RR). Experience of controlling and managing engineer’s workloads/diaries is essential. You will work closely with, and report directly to, the Senior Service Controller, who will also be responsible for delivering your training.

Job Role:

The role will primarily require you to answer and log customer breakdowns and defects on our bespoke management system, ensuring all information is recorded accurately. You will proactively comminute with customers and arrange for engineers to visit their sites to attend essential breakdowns and planned service and maintenance work. You will liaise daily with your designated engineers and take on responsibility for organising and planning the engineer’s working day as efficiently as possible, using a common-sense approach to prioritise the varying needs of our customers.

In summary, your day-to-day tasks and responsibilities are as follows:

- Liaise with and support the service engineers, quotation controllers, sales representatives and Managers to help maximise the effectiveness of the Service Department, ensuring that all revenue and margin opportunities are optimised.

- Proactively communicate with customers - arranging breakdown cover and planned service and maintenance work in an efficient and professional manner – with the aim of maximizing customer satisfaction and encouraging repeat business.

- Ensure time sheet data is accurate and up to date to allow smooth processing when closing and invoicing your engineers’ jobs.

- Whilst the above responsibilities outline the main functions of this position, management may from time to time, ask you to undertake other duties commensurate with the salary for this position.

What are we looking for?

· GSCE C grades or above in English and maths.

· Excellent organisational skills.

· A high standard of accuracy and attention to detail.

· Microsoft Skills - Excel, Word & Outlook.

· Ability to multi‐task.

· Ability to work in a team.

· Good communication skills.

· Someone with a can-do attitude and a desire learn.

· Experience of controlling and managing engineer’s workload/diaries is essential (ideally in the automation or plant and material handling industries, but this is not essential)

· Experience with ordering parts is desirable but not essential

What we are offering?

In the role as a Service Controller, you will be given all the support you need to develop the knowledge and skills required to become a Service Controller in your own right and build a career to be proud of. The successful candidate will receive:

· A highly competitive compensation package (depending on experience)

· 25 days annual leave plus bank holidays

· Auto Enrolment pension scheme

· Christmas Bonus

· A friendly, team environment

· Opportunity for growth and development within the company

· All the tools and training you need to be a success in the role

If you think you’re a suitable candidate and would like to be considered for the role, we’d love to hear from you!

About us:

Fork Truck Direct Limited are a leading, well established, independent, family run, forklift company. We have grown steadily year-on-year, since our inception nearly 30 years ago, and as a result we are now one of the largest independent forklift companies in the East of England.

We have depots in Essex and Suffolk, but cover the entire South East region - and further afield when necessary - for all mechanical handling services. We employ over 50 people and currently maintain over 850 forklifts on our hire fleet and in excess of 3000 customer owned forklifts.

FTD’s business success has been built on the quality, reliability and value of its product range, supported by the most professional and efficient service support team in the business.

Job Types: Full-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Benefits:

Company pension
On-site parking

Ability to commute/relocate:

Ipswich IP3 9RR: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

controlling & planning engineers workload: 1 year (required)
ordering parts: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

support representative jobs in ipswich, eng

Service/Parts Controller

Hilti Store Representative

Field Sales Executive

Head of Heatsink Delivery

Wayleave Warden

Sales Manager Ipswich

PA (Personal Assistant)

Environmental Advisor

Quality Analyst

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

Optometrist

Pharmacist Manager

Quality Manager (2 Year FTC)

Clinical Director - Medicine and Community Services

Strategic Partnership Manager - Advanced Wound Care - Essex & North East London

Cleaner

Senior Site Engineer (2 Year FTC)

ER Partner

Engineering Manager

Billable Works Manager

I want to receive the latest job alerts for support representative in ipswich, eng

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