Application support analyst Work, Jobs in Pool In Wharfedale, Wyk (with Salaries)

Root Cause Analyst
Novuna —Leeds
- Hybrid work
- Organisational skills
- Analytics
8d
Junior Business Analyst
Change Grow Live —West Yorkshire
- £32,802.41 - £37,088.51 a year
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
1d
Data and IT analyst
Alpha May Care First Limited —Wakefield
- Up to £27,000 a year
- Full-time
- Microsoft Excel
- Azure
- Data analysis skills
- Health & wellbeing programme
- Sick pay
Quick apply
6d
Business Analyst
Yorkshire Building Society —Leeds
- £45,000 a year
- Analysis skills
- Bachelor's degree
- Agile
5d
Service Desk Analyst
Hill Dickinson LLP —Leeds
- Full-time
- Communication skills
10h
Energy Analyst
Low Carbon Contracts Company —Leeds
- £45,000 a year
- Full-time
- Hybrid work
- Writing skills
- No degree
- AI
- Annual leave
- Work from home
Quick apply
6d
Senior People Analyst
Markel International Services Ltd —Leeds
- Data analysis skills
- AI
- Annual leave
- Flexible schedule
Quick apply
6d
Junior Data Analyst Apprentice
QA Apprenticeships —Elland
- £18,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Maths
6d
Senior Project Analyst
Leeds Teaching Hospitals NHS Trust —Leeds
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
7d
Data Engineer Apprentice
QA Apprenticeships —York
- £18,000 - £20,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Bachelor's degree
- Annual leave
Data Engineer
West Yorkshire Fire & Rescue Service —Bradford
- £43,218 - £45,941 a year
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Free parking
- Employee assistance programme
Quick apply
Senior Business Analyst in Business Analysts
Bank of England —Leeds
- £49,360 - £55,530 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Product management
- Annual leave
- Flexible schedule
8d
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
8d
Service Desk Analyst (European Language Speaker)
Univar Europe Ltd. —Bradford
- Monday to Friday
- Spanish
- Azure
- Software troubleshooting
- Free parking
Senior Dayforce System Analyst
VetPartners Limited —York
- Up to £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Mentoring
Quick apply
6d
ERP Analyst Team Lead
evoke —Leeds
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Finance Business Systems Analyst
Hiscox —York
- Full-time
- Oracle
- Analysis skills
- Accounting
Senior Data and AI Analyst
Barrett Steel —Bradford
- Full-time
- Hybrid work
- Oracle
- ERP systems
- SQL
- Employee discount
Quick apply
Regional Analysis Deputy Director
Department for Education —Leeds
- £86,000 a year
- Part-time
- Presentation skills
- Leadership
- Analytics
7d
Data Quality Officer
Leeds Beckett University —Leeds
- £34,610 - £38,784 a year
- Data analysis skills
- University
6d

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Root Cause Analyst

Novuna -
Leeds

Apply Now

Job details

8 days ago

Qualifications

Business processes
Organisational skills
Root cause analysis
Analytics

Full job description

Do you love digging into data to uncover what's really going on? Does solving problems and improving customer experiences give you a buzz? If Excel, analysis, and meaningful change are your thing — we'd love to hear from you.
If your answer is 'yes' then keep reading.
Please note this role is Leeds based and will require attendance on site 1-2 days per week.
Who we are.
From interest-free credit to Buy Now, Pay Later, over 3,000 leading retailers trust us to provide fast, flexible and responsible finance solutions for their customers. At Novuna Consumer Finance, we offer finance for lots of life's key purchases, including home furnishings and improvements, special jewellery, leisure services, healthcare, as well as electronics and appliances.
What you'll do.
You'll dive into customer complaints, claims and key data to uncover what's really going on. Working closely with the Customer Care Operations & Insight Manager, you'll use your root cause analysis to spot meaningful trends and help the business understand how external factors or our own processes shape customer experiences. You'll team up with colleagues across the business to turn your findings into real change, supporting the full root cause journey and helping us make things better for both our staff and our customers. You'll also spend one day a week working from our Leeds office.

You'll also:
Measure 'Consumer Duty', to ensure all customer experiences are effective
Manage and follow up on actions to address any underlying issues
Present your findings in key business meetings, sharing what you've learned and driving the actions needed to move things forward
What you'll bring.
You'll bring root cause analysis experience and a natural curiosity to dig into the ‘why' behind customer contacts. You'll be driven to make a real difference, with strong organisational skills and the confidence to work on your own initiative to hit deadlines. You'll enjoy building great relationships and sharing what you find, using your influence to help teams take action and create positive change. Additionally, knowledge of Section 75 of the Consumer Credit Act (CCA) would be advantageous.

You'll be a great fit if you:
Are a confident communicator, both verbally and in writing
Have strong Excel skills (Power BI experience would be a bonus)
Can analyse data in line with root cause requirements
Have excellent attention to detail
What can we offer you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:
An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

Apply Now

Refine Your Search

application support analyst jobs in pool in wharfedale, wyk

Root Cause Analyst

Junior Business Analyst

Data and IT analyst

Business Analyst

Service Desk Analyst

Energy Analyst

Senior People Analyst

Junior Data Analyst Apprentice

Senior Project Analyst

Data Engineer Apprentice

Data Engineer

Senior Business Analyst in Business Analysts

Associate Product Manager

Service Desk Analyst (European Language Speaker)

Senior Dayforce System Analyst

ERP Analyst Team Lead

Finance Business Systems Analyst

Senior Data and AI Analyst

Regional Analysis Deputy Director

Data Quality Officer

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