Response officer Work, Jobs in Wirral (with Salaries)

Alarm Receiving Centre (ARC) Operator
Samson Security & Facilities —Liverpool
- £28,000 - £30,000 a year
- Weekend availability
- Customer service
- Computer literacy
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
1d
Corporate Security Officer
Securitas UK —Broughton
- £13.25 - £13.79 an hour
- Overtime
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Security Officer
Securitas UK —Wrexham
- £14.78 an hour
- 12 hour shift
- English
- Communication skills
- Employee discount
Quick apply
3h
Principal Conveyancing Officer
HALTON BOROUGH COUNCIL —Halton
- £39,152 - £41,771 a year
- Hybrid work
- Free parking
- Employee assistance programme
Joiner - Responsive Maintenance
HMS —Liverpool
- £31,533 a year
- Full-time
- Customer service
- Maintenance
- Supervising experience
Mobile Response Officer
Samson Security & Facilities —Liverpool
- £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Communication skills
Quick apply
1d
Operational Support Officer
HM Courts and Tribunals Service —Bootle
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
6d
Change Delivery Officer
HALTON BOROUGH COUNCIL —Halton
- £42,839 - £46,142 a year
- Free parking
- Employee assistance programme
Triage Housing Solutions Service Assessment and Prevention Officer
Liverpool City Council —Liverpool
- £35,412 - £39,862 a year
- Communication skills
- Employee assistance programme
9d
Business Analyst
Home Office —Liverpool
- £41,750 - £48,250 a year
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Travel
- Annual leave
8d
Caseworker - Liverpool
Legal Aid Agency —Liverpool
- £25,582 a year
- Part-time
- No experience needed
- Presentation skills
- Time management
- Annual leave
7d
Commercial Assistants
Home Office —Liverpool
- £41,750 - £48,250 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
- Annual leave
10d
Caseworker - Liverpool
Ministry of Justice —Liverpool
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- No experience needed
- Presentation skills
- Time management
- Annual leave
- Employee discount
7d
Emergency Planning Manager
HALTON BOROUGH COUNCIL —Halton
- £47,181 - £50,269 a year
- Free parking
- Employee assistance programme
8d
Education Performance & Intelligence Officer
HALTON BOROUGH COUNCIL —Halton
- £21,247 - £22,932 a year
- Temporary
- Hybrid work
- Free parking
- Employee assistance programme
1d
Customer Relations Manager, SEO, Perm, Liverpool
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
Senior EPRR Manager
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £57,528 - £64,750 a year
- Full-time
- Rehabilitation centre
- Training & development
14d
Security Officer Birkenhead Stena Line Port
BidvestNoonan —Birkenhead
- £13.56 an hour
- Weekend availability
- Communication skills
Quick apply
20h
Security Officer
Anchor Group Services —Liverpool
- £12.71 an hour
- Weekend availability
- Cleaning
- Employee assistance programme
SECURITY OFFICER - MOBILE (PART TIME)
Sentry Security Ltd —Warrington
- £13.23 an hour
- Part-time
- Customer service
- English
- Maths
Quick apply
4d

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Alarm Receiving Centre (ARC) Operator

Samson Security & Facilities -
Liverpool

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
1 day ago

Benefits

Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Computer literacy
CCTV
Incident identification
Remote video monitoring
CCTV monitoring
Data entry
SIA
Security
Outbound calling
Incident log maintenance
Communication skills

Full job description

ARC Operator (Alarm Receiving Centre)

Shift Pattern: 4 on 4 off
Shift Times: 07:00–19:00 (Days) or 19:00–07:00 (Nights)

We are currently recruiting for both day and night shift positions.

About Us

We are a leading provider of alarm monitoring, CCTV monitoring, keyholding and response services, delivering professional security solutions to clients across the UK. Due to continued growth, we are looking for a professional and proactive ARC Operator to join our team.

About the Role

As an ARC Operator, you will play a vital role in protecting our clients' people, property and assets. Working within our Alarm Receiving Centre, you will monitor alarm and CCTV systems, assess incidents, and coordinate the appropriate response to ensure the safety and security of our customers.

This is a fast-paced and rewarding role that requires excellent attention to detail, strong communication skills and the ability to remain calm and make effective decisions under pressure.

Key Responsibilities

Monitor and respond to alarm activations including intruder, fire, CCTV and panic alarms.
Assess incidents and take appropriate action in accordance with company procedures and industry standards.
Liaise with keyholders, emergency services and mobile response officers.
Accurately record all events and actions taken within monitoring systems.
Handle inbound and outbound telephone calls professionally and efficiently.
Escalate incidents where required.
Maintain confidentiality and comply with data protection requirements.
Support the wider ARC team to ensure a high level of customer service at all times.

Essential Requirements

Valid SIA Frontline Licence.
Excellent communication and telephone skills.
Strong attention to detail and the ability to multitask.
Ability to remain calm and make decisions under pressure.
Good IT skills and confidence using computer systems.
Ability to work a 4 on 4 off shift pattern, including days or nights, weekends and bank holidays.

Desirable Skills & Experience

Previous experience within an Alarm Receiving Centre, CCTV Control Room or similar environment.
Knowledge of alarm systems and CCTV monitoring.
Understanding of industry standards such as BS EN 50518 and BS 9518.
Experience working within the security, emergency services or customer service sectors.

What We Offer

Competitive salary.
Full training and ongoing development.
Career progression opportunities within a growing security business.
Company pension scheme.
Supportive and professional working environment.
10% discount on all training courses delivered by Rich Training, including SIA Licence courses and First Aid qualifications.
Employee assistance and wellbeing support.
Opportunity to gain valuable experience in a specialist security operations environment.

If you are reliable, professional and looking for a rewarding career within the security industry, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Application question(s):

Are you able to work a 4 on 4 off shift pattern, including nights, weekends and bank holidays?

Licence/Certification:

SIA Licence (Frontline) (required)

Work Location: In person

Quick apply

Refine Your Search

response officer jobs in wirral

Alarm Receiving Centre (ARC) Operator

Corporate Security Officer

Security Officer

Principal Conveyancing Officer

Joiner - Responsive Maintenance

Mobile Response Officer

Operational Support Officer

Change Delivery Officer

Triage Housing Solutions Service Assessment and Prevention Officer

Business Analyst

Caseworker - Liverpool

Commercial Assistants

Caseworker - Liverpool

Emergency Planning Manager

Education Performance & Intelligence Officer

Customer Relations Manager, SEO, Perm, Liverpool

Senior EPRR Manager

Security Officer Birkenhead Stena Line Port

Security Officer

SECURITY OFFICER - MOBILE (PART TIME)

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