Solutions engineer Work, Jobs in Heavitree, Dev (with Salaries)

Helpdesk Expert
IT Champion —Exeter
- £30,076 - £40,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Work from home
Quick apply
7d
AI Solution Engineer
Your Tech Future Ltd —Exeter
- Up to £45,000 a year
- Full-time
- APIs
- In-person
- AI
Quick apply
6d
Senior IT Support Engineer
Pell Frischmann —Exeter
- Full-time
- Hybrid work
- Software troubleshooting
- Computer networking
- SharePoint
IT Systems Engineer
AME Solutions —Exeter
- £30,000 - £45,000 a year
- Overtime
- Azure
- Windows
- Microsoft Office
- Gym membership
Quick apply
Systems Engineer
Ericsson —Exeter
- Oracle
- No degree
- Linux
Gas Service Engineer (Contracting)
Nuco Solutions Ltd —Exeter
- £250 - £300 a day
- Full-time
- Customer service
- Maintenance
- Plumbing
Quick apply
Project Engineer (Mechanical)
Tilbury Douglas —Exeter
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Mid-Level Shopify Frontend Engineer (New Builds)
Swanky —Exeter
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Technical Support Engineer – GNSS & Satellite Navigation Systems
Keysight Technologies, Inc. —Paignton
- Part-time
- Salesforce
- Engineering
- Bachelor's degree
Trinity Fire and Security - Apprentice Fire and Security Engineer
Apprenticeships at Skills for Security —Exeter
- Travel
Quick apply
11d
Senior IT Technician - Exeter / Taunton (Plymouth, Barnstaple, Taunton & Yeovil Area - £32k to £36k
Soltech IT —Exeter
- £32,000 - £36,000 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Free parking
- Paid training
Quick apply
13d
Product Engineer
Howmet Aerospace —Exeter
- CAD
- Engineering
- Microsoft Office
Quick apply
Field Service Engineer
KION Group AG —Exeter
- Full-time
- Annual leave
- Referral programme
Front-End Team Lead
DigiTickets —Exeter
- £52,000 - £58,000 a year
- Full-time
- Hybrid work
- JavaScript
- Mentoring
- APIs
- Annual leave
Quick apply
Senior Infrastructure Engineer
South Devon College —Paignton
- £30,770 - £35,338 a year
- Full-time
- Azure
- Computer networking
- IT
- Annual leave
- Employee assistance programme
14d
Senior Civil Engineer - Water
Stantec —Exeter
- Civil engineering
- Leadership
- Paid training
Principal Mechanical Engineer, Water Sector
AECOM —Exeter
- Full-time
- Hybrid work
- Engineering
Principal Engineering Geologist / Geotechnical Engineer
Kingdom & Partners Ltd —Exeter
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Civil Engineer - Water
Stantec —Exeter
- Civil engineering
- Mentoring
- Leadership
- Paid training
7d
Systems Administrator
Deciphex —Exeter
- Weekend availability
- Hybrid work
- Computer Science
- Microsoft Office
- Bachelor's degree
- Annual leave
Quick apply
14d

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Helpdesk Expert

IT Champion -
Exeter

Quick apply

Job details

Full-time
£30,076 - £40,000 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Work from home
Tech scheme
Company events
Employee discount

Qualifications

Microsoft Windows Server
Technical troubleshooting
Cloud infrastructure
Mentoring junior staff
Mentoring
Communication skills
Microsoft Azure
Help desk

Full job description

About us

Since 2009, we’ve been proud to be recognised as one of the fastest-growing IT managed support providers in the South West region. We offer comprehensive and competitive Managed IT Support that includes an open and transparent approach and has the region’s only Zero Risk Guarantee.

We’re an Exeter-based technology and IT service business that supports hundreds of organisations and thousands of people. We are fast-growing, have an excellent reputation and have a best-in-class client and colleague retention rate.

Based out of our city centre offices in Exeter and operating a modern, hybrid workplace, join a fast-paced Managed Service Provider (MSP) and work with companies with a handful of users, all the way up to large enterprise-sized businesses, educational organisations, and charities with thousands of users worldwide.

What’s needed

We are looking for a Helpdesk Expert to join our team.

You should have solid hands-on experience and want to do more than just firefight tickets. You’ll be working across Microsoft 365, Azure, and on-premises environments, helping our team support 200 plus organisations and thousands of users.

This role is perfect if you’re confident with infrastructure, enjoy solving complex challenges, and want to keep developing your cloud skills while being part of a close, supportive team. In this role, you will be able to progress your career through our Tech Band programme and work with our SME, Enterprise, Security and our Modern Workplace teams.

We will work with you to create a personal development plan and identify and roadmap your progression path and will work with you to adapt this as you develop.

You’ll have:

Strong background in cloud/infrastructure support for a minimum of 4 years and ideally in an MSP environment
Solid knowledge of the Microsoft stack (Azure, M365, AD, Windows Server)
Familiar with networking basics, virtualisation (VMware/Hyper-V), and backup solutions
Proactive problem solver who enjoys technical challenges
Strong communicator with a customer-first approach
Certifications like Microsoft 365 Endpoint Administrator
A logical approach to problem-solving
Analytical capabilities
The ability to work well under pressure
Tenacity and patience
An enthusiastic approach to work and self-learning
Attention to detail and a focus on process
An understanding of business processes and constraints

Key responsibilities:

Provide advanced support across cloud and infrastructure platforms (M365, Azure, Windows Server, AD, etc.)
Handle escalations from our front line and first line Helpdesk, and resolve complex technical issues
Share your expertise with the team and mentor junior engineers
Stay ahead with training and certifications — we’ll support you with both

Why join us?

Stability and Growth – A business with deep roots and a clear future
Career Development – Funded training, certs, and exposure to varied projects
Team Spirit – Work alongside friendly, knowledgeable people who have your back
Flexibility – Hybrid working and respect for work-life balance

What we offer as a responsible employer

Organically growing year on year, offering stability and opportunities to progress
Established for 15 years +
A growing team of around 30 people
Fantastic client and colleague retention
Use of the latest technology
Be part of a highly ambitious team
Company subsidised pension
Health Insurance
Cycle to work and tech scheme approved
29 days of annual leave
We offer a hybrid working environment to colleagues who have completed their onboarding and can perform their duties in a mixed office and remote setting. Typical hybrid working is 3 days in the office, 2 days at home; however, as this is an operational role, candidates should be prepared to work from the office if required.

Due to the nature of this role, we are unable to consider applicants unwilling or unable to work from our Exeter office.

We’re not your average IT Company and aren’t looking for average people to join the team. If you have what it takes to be an IT Champion, get in touch.

If you do not have any contact from us within 7 working days please assume that on this occasion unfortunately your application has been unsuccessful, and we invite you to submit your CV for other roles you feel your skills, qualifications and experience match.

Job Type: Full-time

Pay: £30,076.00-£40,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Work from home

Work Location: Hybrid remote in Exeter EX4 3LR

Quick apply

Refine Your Search

solutions engineer jobs in heavitree, dev

Helpdesk Expert

AI Solution Engineer

Senior IT Support Engineer

IT Systems Engineer

Systems Engineer

Gas Service Engineer (Contracting)

Project Engineer (Mechanical)

Mid-Level Shopify Frontend Engineer (New Builds)

Technical Support Engineer – GNSS & Satellite Navigation Systems

Trinity Fire and Security - Apprentice Fire and Security Engineer

Senior IT Technician - Exeter / Taunton (Plymouth, Barnstaple, Taunton & Yeovil Area - £32k to £36k

Product Engineer

Field Service Engineer

Front-End Team Lead

Senior Infrastructure Engineer

Senior Civil Engineer - Water

Principal Mechanical Engineer, Water Sector

Principal Engineering Geologist / Geotechnical Engineer

Civil Engineer - Water

Systems Administrator

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