It support manager Work, Jobs in Peartree, Hrt (with Salaries)

IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
Integration Support Manager
LoopMe —London
- Hybrid work
- SQL
- JavaScript
- Communication skills
- Annual leave
Quick apply
Service Desk Analyst / Manager
Shieldpay —London
- Hybrid work
- Microsoft Outlook
- Travel
- SharePoint
- Flexible schedule
Quick apply
Publisher Technical Account Manager (AdTech)
PubMatic —London
- £60,000 - £70,000 a year
- Hybrid work
- PMP
- Analysis skills
- Communication skills
- Annual leave
Quick apply
5d
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Technical Account Manager, Enterprise Support, WWPS-UKGI
AWS EMEA SARL (UK Branch) —London
- Full-time
- AWS
- Leadership
Technical Account Manager
SERgroup Holding International GmbH —London
- English
- Organisational skills
Salesforce Administrator & Service Desk Lead
Triple Point —London
- Sales
- Salesforce
Customer Success Manager
RELX —Farringdon
- Full-time
- Organisational skills
- IT
- AI
- Flexible schedule
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply
Technical Account Manager - Supplier collaboration team
Tecsa —London
- Hybrid work
- Sales
- APIs
Quick apply
Technical Account Manager, Weekend Coverage, EMEA
Harvey —London
- Weekend availability
- IT
- AI
- Communication skills
EMEA Client Facing Technology Enablement Lead
PIMCO —London
- Full-time
- Sales
- Communication skills
- Marketing
Equities Cash Application Support Senior Manager - Senior Vice President
Citi —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
1d
Strategic Programs Manager - Communities
Legora —London
- Full-time
- AI
- Analytics
6d
AI Adoption and Training Specialist, Associate Director (London)
Fitch Group —London
- Bachelor's degree
- Financial services
- AI
Developer Engagement Lead - AI Coding Tools - MSDE
Morgan Stanley —London
- Full-time
- Software development
- AI
- Communication skills
5d
AI Enablement Manager
Systemiq —London
- No degree
- IT
- AI
Quick apply
IT service desk and support manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Continuous improvement
- Training & development
16h
Head of ICT and Business Support
London Councils —London
- From £77,407 a year
- Full-time
- Hybrid work
- Leadership
Quick apply
14d

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IT Service Desk Lead

Samiro Search
London

Quick apply

Job details

Full-time
From £40,000 a year

Qualifications

Azure
Customer service
IT support
Mentoring
Organisational skills
IT
Leadership
Communication skills
Active Directory

Full job description

Job Overview

IT Service Desk Team Lead

Location: London (Hybrid – 3 days office-based)
Salary: £40,000 per annum (dependent on experience, with flexibility for the right candidate)

About the Role:

We are looking for an experienced and motivated IT Service Desk Team Leader to join our team. This is a hands-on role combining technical support with the opportunity to take ownership of the Service Desk function and develop into a leadership position. The successful candidate will have strong experience within an IT support environment, with excellent knowledge of Microsoft 365, Azure and general IT infrastructure. While previous team leadership experience would be beneficial, we are also open to considering a strong Senior Service Desk Engineer or IT Support professional who has the ambition and drive to step into a leadership role. You will play a key role in supporting the Service Desk team, ensuring excellent service delivery, resolving technical issues and helping to improve processes across the IT function.

Key Responsibilities

Support the day-to-day running of the IT Service Desk and help ensure effective service delivery.
Act as a point of contact for technical escalations and customer queries.
Provide hands-on technical support across Microsoft 365, Azure, Active Directory and Windows environments.
Manage and prioritise service desk tickets, ensuring issues are resolved efficiently.
Support user administration, access management and troubleshooting of hardware, software and systems.
Assist with onboarding and training of new employees.
Work closely with colleagues to share knowledge and improve processes.
Support IT projects, system improvements and operational activities.
Liaise with customers, suppliers and external agencies when required.

Skills & Experience Required

Previous experience working within an IT Service Desk, Helpdesk, Technical Support or IT Operations environment.
Strong technical knowledge of Microsoft 365 and Azure.
Experience with Active Directory / Entra ID and Windows environments.
Good understanding of IT troubleshooting, systems and infrastructure.
Excellent communication and customer service skills.
Strong organisational skills with the ability to manage priorities.
A proactive approach with the ability to take ownership of issues.
A desire and ambition to develop leadership skills and take on increased responsibility.

Desirable Experience

Previous experience mentoring, supporting or guiding colleagues.
Experience within an MSP or customer-focused IT environment.
Exposure to server administration, networking or IT projects.

Pay: From £40,000.00 per year

Experience:

MSP: 1 year (preferred)

Work Location: Hybrid remote in London EC4N

Quick apply

Refine Your Search

it support manager jobs in peartree, hrt

IT Service Desk Lead

Integration Support Manager

Service Desk Analyst / Manager

Publisher Technical Account Manager (AdTech)

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

Technical Account Manager, Enterprise Support, WWPS-UKGI

Technical Account Manager

Salesforce Administrator & Service Desk Lead

Customer Success Manager

Managed Services - First Line Support Team Lead

Technical Account Manager - Supplier collaboration team

Technical Account Manager, Weekend Coverage, EMEA

EMEA Client Facing Technology Enablement Lead

Equities Cash Application Support Senior Manager - Senior Vice President

Strategic Programs Manager - Communities

AI Adoption and Training Specialist, Associate Director (London)

Developer Engagement Lead - AI Coding Tools - MSDE

AI Enablement Manager

IT service desk and support manager

Head of ICT and Business Support

I want to receive the latest job alerts for it support manager in peartree, hrt

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