Member services representative Work, Jobs in Cardiff (with Salaries)

Account Executive
Grasshopper Communications —Cardiff
- £24,242 a year
- Weekend availability
- Hybrid work
- Bilingual
- Research
- Project management
- Flexitime
- Work from home
Quick apply
Dementia Adviser
Alzheimer's Society —Newport
- £25,391 - £26,421 a year
- Monday to Friday
- Travel
- Organisational skills
- IT
- Work from home
8d
Operational Support Officer
HM Courts & Tribunal Service —Newport
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
4d
Operational Support Officer
HM Courts and Tribunals Service —Newport
- £25,582 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
4d
Deputy Manager
Iceland —Mountain Ash
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Gwent Police Community Support Officer (March 2027 Intake)
Gwent Police —Blackwood
- £27,204 - £29,856 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
4d
Store Manager
B&Q —Newport
- £54,400 - £68,100 a year
- Part-time
- Customer service
- Retail management
- Annual leave
- Employee assistance programme
7d
Practitioner - Flying Start Childcare
Newport City Council —Newport
- £20,000 - £29,999 a year
- Experience working with children
- Communication skills
- School
3d
National Rental Driver
NRG Riverside —Newport
- £36,050 a year
- Overtime
- Customer service
- Free parking
- Annual leave
Quick apply
Senior Business Development Executive D&M
PCI Pharma Services —Tredegar
- Weekend availability
- Up to 50% travel
- Customer service
- Computer literacy
14d
Fitness Coach
JDGYMS —Cwmbran
- Part-time
- Business
- Leadership
- Employee discount
Quick apply
Teaching Assistant - Level 2 - Tredegar Park Primary School
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Carpentry
- Experience working with children
- School
1d
Supervisor (Solicitor/CILEX Lawyer) - Motor Injury
DAC Beachcroft —Newport
- Hybrid work
- Computer literacy
- Business development
- Analysis skills
Quick apply
General Assistant
BaxterStorey UK —Cardiff
- £13.45 an hour
- Full-time
- Serving
- Customer service
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
Exhibition Stand Builder & Production/Warehouse Operative
Creative Spaces Design Ltd —Cardiff
- £30,000 - £32,000 a year
- Overtime
- Hybrid work
- Assembly
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
Sales Representative
Three keys recruitment —Cardiff
- Full-time
- Customer service
- Computer literacy
- Travel
Quick apply
1d
Customer Advisor - TradePoint
B&Q —Cardiff
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
13h
Social Work Assistant
Newport City Council —Newport
- £20,000 - £31,022 a year
- Part-time
- Experience working with children
- Organisational skills
- Time management
3d
Customer Service Helpdesk Operative Apprenticeship
Welsh Revenue Authority —Cardiff
- £27,302 - £29,291 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Annual leave
- Language training provided
1d
Relevant Person’s Representative (Advocate)
Mental Health First Aid Wales —Torfaen
- £25,000 - £26,500 a year
- Full-time
- Travel
- Conflict management
- Communication skills
- Annual leave
- Flexitime
Quick apply

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Account Executive

Grasshopper Communications
Cardiff

Quick apply

Job details

Permanent | Full-time
£24,242 a year

Benefits

Flexitime
Company pension
Work from home
Employee discount
Sabbatical
Paid volunteer time
Sick pay

Qualifications

Bilingual
Grasshopper 3D
Research
Project management
Organisational skills
Copywriting

Full job description

Delivering positive change to the world around us

We are looking for an enthusiastic and organised Account Executive to join our Cardiff team. This is a brilliant opportunity for someone with strong writing skills, an interest in politics and current affairs, and a positive can-do attitude to build a career in communications and stakeholder engagement.

At Grasshopper, our work helps communities understand what is happening around them and gives people clear, meaningful ways to have their say. We support major infrastructure, sustainability and place-based projects across our sectors, helping clients to explain change, listen properly and make better decisions.

Who we are

Grasshopper is an award-winning B Corp communications agency with a creative edge and a deep commitment to community engagement. We create campaigns that change attitudes and actions in positive, lasting ways, and we help shape challenging conversations about the changing world around us - from active travel and renewable energy to zero carbon homes and coastal adaptation.

As a team, we are united by a common goal: to get people talking and unlock social value. That makes coming to work meaningful, inspiring and fun. If you would like to work for a company with a genuine passion for communities and sustainability, we would love to hear from you.

We can promise a warm welcome, the chance to build your skills and opportunities to make a positive impact on the world around you.

What you’ll do

A typical day at Grasshopper is rarely the same. You might be organising a consultation event in a community hall, monitoring what’s been discussed in thee Senedd, putting up site notices, meeting Members of the Senedd, responding to stakeholder enquiries, drafting a press release or consultation materials, analysing feedback from a public consultation, or researching who is who in a local community.

We support projects where clear communication matters. Working collaboratively as a team we help communities, elected representatives, local organisations and other stakeholders understand what is proposed, why it matters, how they can get involved and what happens next.

It’s a full-time role, 37 hours per week, with a flexible approach to working patterns. Some evening or weekend work may be required to support consultation events, community engagement activity or project deadlines.

What we’re looking for

· Excellent writing skills, with the ability to turn complex information into clear, accessible and engaging copy for different audiences.

· A genuine interest in current affairs, politics, stakeholder engagement, environmental issues and sustainability.

· A confident organiser who can help plan and deliver consultation events and engagement activity, often working to tight deadlines, coordinating logistics and equipment, and keeping things moving calmly when plans change.

· A positive can-do attitude, good initiative and the ability to roll your sleeves up and manage a varied workload that can change at short notice.

· Experience of, or a strong interest in, research, analysing feedback and data, and supporting the preparation of reports.

· Confidence in building strong working relationships with clients, community representatives, elected members, local organisations and stakeholders.

· Good judgement, attention to detail and an understanding of risk, with the confidence to think through challenges, suggest solutions and challenge how things are done when there is a better way.

· Creative flair, curiosity and an appetite to continually improve how we work, communicate and engage with communities.

· Digital confidence, including an understanding of how social media and digital channels can support engagement.

· As many of our campaigns and projects are bilingual, Welsh language skills — speaking, reading and writing — are desirable.

Rewards and benefits package

· Salary: £24,242

· 24 days leave rising to 29 days with length of service (plus bank holidays)

· Hybrid working 2 to 3 days a week from our Cardiff office.

· Flexible work approach with core hours.

· Two paid volunteering days a year to help your local community.

· Two weeks paid sabbatical every three years.

· Workplace pension scheme.

· Health Cash Plan

· Training and CPD.

Different people share different values

At Grasshopper, we believe that when talented people collaborate, great things are possible. Grasshopper hires people with proven skills and open minds. We are taking deliberate action to create an inclusive culture grounded in our purpose to shape a better world.

We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic.

We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to Hannah and she will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.

At Grasshopper, we appreciate that everyone’s circumstances are different and that having the freedom to flex the way we work is essential to our wellbeing. If flexibility matters to you, let us know when you apply and we will discuss how this could work in your role.

How to apply

To apply, email your CV with a short covering letter explaining your interest in the role to [email protected] by Sunday 26 July 2026.

The interview date is Thursday 30 July 2026.

If you would like an informal chat about the role, please contact: [email protected]

Job Types: Full-time, Permanent

Pay: £24,242.00 per year

Benefits:

Company pension
Employee discount
Flexitime
Paid volunteer time
Sabbatical
Sick pay
Work from home

Work Location: Hybrid remote in Cardiff CF10 1AF

Quick apply

Refine Your Search

member services representative jobs in cardiff

Account Executive

Dementia Adviser

Operational Support Officer

Operational Support Officer

Deputy Manager

Gwent Police Community Support Officer (March 2027 Intake)

Store Manager

Practitioner - Flying Start Childcare

National Rental Driver

Senior Business Development Executive D&M

Fitness Coach

Teaching Assistant - Level 2 - Tredegar Park Primary School

Supervisor (Solicitor/CILEX Lawyer) - Motor Injury

General Assistant

Exhibition Stand Builder & Production/Warehouse Operative

Sales Representative

Customer Advisor - TradePoint

Social Work Assistant

Customer Service Helpdesk Operative Apprenticeship

Relevant Person’s Representative (Advocate)

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