It support manager Work, Jobs in Homerton, Gtl (with Salaries)

IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Team management
- Mentoring
Quick apply
Technical Account Manager
NEST —London
- £65,000 - £70,000 a year
- Hybrid work
Application Development and Support Manager (IT) - Sponsorship
National Bank of Kuwait (Int'l) Plc —London
- Full-time
- Computer Science
- PMP
- Maintenance
2d
Salesforce Administrator & Service Desk Lead
Triple Point —London
- Salesforce
- Financial services
- AI
Publisher Technical Account Manager (AdTech)
PubMatic —London
- £60,000 - £70,000 a year
- Hybrid work
- PMP
- Analysis skills
- Communication skills
- Annual leave
Quick apply
9d
Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology
Amazon UK Services Ltd. —London
- Full-time
- PMP
- Analysis skills
- Travel
Customer Support Lead
Searchable —London
- Full-time
- Bar
- Mentoring
- APIs
Quick apply
Senior Manager - Technical Support Engineering
DeepL —London
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
Technical Account Manager
SERgroup Holding International GmbH —London
- English
- Continuous improvement
- Organisational skills
Technical Account Manager - Supplier collaboration team
Tecsa —London
- Hybrid work
- APIs
Quick apply
Customer Success Manager
RELX —Farringdon
- Full-time
- Data analysis skills
- Organisational skills
- Time management
- Flexible schedule
Senior Technical Account Manager
Integral Ad Science UK Ltd. —London
- English
- Bachelor's degree
- APIs
Quick apply
Equities Cash Application Support Senior Manager - Senior Vice President
Citi —London
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
5d
AI Enablement Specialist, Associate Director
Fitch Group —London
- Bachelor's degree
- Financial services
- Training & development
AI Enablement Manager
Systemiq —London
- No degree
- Training & development
- AI
Quick apply
IT Support Manager
Xpansiv —London
- £68,000 - £72,000 a year
- Full-time
- Travel
- SharePoint
- AI
3d
Head of ICT and Business Support
London Councils —London
- From £77,407 a year
- Full-time
- Hybrid work
- Leadership
Quick apply
IT service desk and support manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Continuous improvement
- Training & development
4d
Application Development and Support Manager (IT)
National Bank of Kuwait (Int'l) Plc —London
- Full-time
- Computer Science
- PMP
- Maintenance
2d
Client Helpdesk Manager - 12 Month FTC
InfoTrack —London
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Flexitime
Quick apply

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IT Service Desk Lead

Samiro Search
London

Quick apply

Job details

Full-time
From £40,000 a year

Qualifications

Technical troubleshooting
Azure
IT team management
Stakeholder liaison
Incident queue management
Mentoring junior staff
User account provisioning
Ticket management
User account management
Team management
Staff training
Mentoring
Organisational skills
IT
Customer support
Customer interaction
Leadership
Communication skills
Microsoft Azure
Active Directory
Help desk
Identity & access management

Full job description

Job Overview

IT Service Desk Team Lead

Location: London (Hybrid – 3 days office-based)
Salary: £40,000 per annum (dependent on experience, with flexibility for the right candidate)

About the Role:

We are looking for an experienced and motivated IT Service Desk Team Leader to join our team. This is a hands-on role combining technical support with the opportunity to take ownership of the Service Desk function and develop into a leadership position. The successful candidate will have strong experience within an IT support environment, with excellent knowledge of Microsoft 365, Azure and general IT infrastructure. While previous team leadership experience would be beneficial, we are also open to considering a strong Senior Service Desk Engineer or IT Support professional who has the ambition and drive to step into a leadership role. You will play a key role in supporting the Service Desk team, ensuring excellent service delivery, resolving technical issues and helping to improve processes across the IT function.

Key Responsibilities

Support the day-to-day running of the IT Service Desk and help ensure effective service delivery.
Act as a point of contact for technical escalations and customer queries.
Provide hands-on technical support across Microsoft 365, Azure, Active Directory and Windows environments.
Manage and prioritise service desk tickets, ensuring issues are resolved efficiently.
Support user administration, access management and troubleshooting of hardware, software and systems.
Assist with onboarding and training of new employees.
Work closely with colleagues to share knowledge and improve processes.
Support IT projects, system improvements and operational activities.
Liaise with customers, suppliers and external agencies when required.

Skills & Experience Required

Previous experience working within an IT Service Desk, Helpdesk, Technical Support or IT Operations environment.
Strong technical knowledge of Microsoft 365 and Azure.
Experience with Active Directory / Entra ID and Windows environments.
Good understanding of IT troubleshooting, systems and infrastructure.
Excellent communication and customer service skills.
Strong organisational skills with the ability to manage priorities.
A proactive approach with the ability to take ownership of issues.
A desire and ambition to develop leadership skills and take on increased responsibility.

Desirable Experience

Previous experience mentoring, supporting or guiding colleagues.
Experience within an MSP or customer-focused IT environment.
Exposure to server administration, networking or IT projects.

Pay: From £40,000.00 per year

Experience:

MSP: 1 year (preferred)

Work Location: Hybrid remote in London EC4N

Quick apply

Refine Your Search

it support manager jobs in homerton, gtl

IT Service Desk Lead

Technical Account Manager

Application Development and Support Manager (IT) - Sponsorship

Salesforce Administrator & Service Desk Lead

Publisher Technical Account Manager (AdTech)

Design Engineer/Project Manager for ICT Structured Cabling, Cabling Infrastructure Technology

Customer Support Lead

Senior Manager - Technical Support Engineering

Technical Account Manager

Technical Account Manager - Supplier collaboration team

Customer Success Manager

Senior Technical Account Manager

Equities Cash Application Support Senior Manager - Senior Vice President

AI Enablement Specialist, Associate Director

AI Enablement Manager

IT Support Manager

Head of ICT and Business Support

IT service desk and support manager

Application Development and Support Manager (IT)

Client Helpdesk Manager - 12 Month FTC

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