Application support analyst Work, Jobs in Aldergrove, Ant (with Salaries)

Application Support Analyst
BizTech Software Ltd —Belfast
- From £13.20 an hour
- Weekend availability
- English
- SQL
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
4d
Data Governance Analyst
Education Authority —Antrim
- £48,226 - £51,356 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
13d
Business Analyst
TP ICAP —Belfast
- Full-time
- Master's degree
- Analysis skills
- No degree
5d
Business Analyst
Fieldfisher —Belfast
- Full-time
- Presentation skills
- Communication skills
- Work from home
Applications Support Technical Lead Analyst - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Fixed Income Rates and Credit Business Analyst – AVP
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Employee assistance programme
2d
RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries
Royal Bank of Canada —Belfast
- Full-time
- Management
- Analysis skills
- Bachelor's degree
2d
Solutions Architect
Camlin Group —Lisburn
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
- Health & wellbeing programme
Quick apply
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
Senior Manager, ServiceNow Solution Architect, Technology & Transformation
Deloitte —Belfast
- Hybrid work
- Business development
- Agile
- AI
13d
IT Network Engineer
Fieldfisher —Belfast
- Weekend availability
- Continuous improvement
- Travel
- Work from home
UI Developer (.NET/React) (AVP)
Citi —Belfast
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Mentoring
- Annual leave
- Employee assistance programme
Senior Software Engineer (Java Or Python) - VP
Citi —Belfast
- Full-time
- Hybrid work
- Mentoring
- AI
- Annual leave
- Employee assistance programme
Data Engineering Lead (SVP)
Citi —Belfast
- Full-time
- Hybrid work
- Master's degree
- AWS
- Bachelor's degree
- Annual leave
- Employee assistance programme
10d
Quality Assurance Analyst
GR Discovery Solutions Ltd —Belfast
- £2,970 - £3,200 a month
- Full-time
- Software troubleshooting
- Quality control
- In-person
Quick apply
2h

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Application Support Analyst
BizTech Software Ltd —Belfast
Experience in dealing with customers face to face and by telephone. To provide Technical support to customers via the Telephone, email and Instant Messaging.
From £13.20 an hour
Quick apply
4d
Senior Customer Application Support Consultant
PlotBox —Ballymena
Update customers regularly on ongoing issues and notify customers when fixes and improvements have been completed by the development team.
Quick apply

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Application Support Analyst

BizTech Software Ltd
Belfast

Quick apply

Job details

Full-time
From £13.20 an hour
4 days ago

Benefits

Health & wellbeing programme
Company pension
Private medical insurance
Flexible schedule
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
GCSE
SQL querying
English
SQL
Remote access software
Technical support incident logging
Customer support
Customer interaction
Communication skills
Help desk
T-SQL

Full job description

Application Support Analyst

About Biztech Software

Biztech Software is a rapidly growing software house, which focuses on software solutions for Bookmakers. We have built a best in class EPOS solution for betting shops, and have supplemented this with a number of other products that enhance the customer’s experience in these shops. We are continually trying to improve our offerings, and add new features to help the Bookmaker.

About the Role:

We are looking for a talented individual who is keen to deliver excellence in IT support services. The role itself will involve troubleshooting and resolving third line incidents and problems whilst maintaining a high level of customer care to ensure all our customers’ needs are met. You will need to efficiently log and update call records using the call management system.

Duties and Responsibilities

· To provide Technical support to customers via the Telephone, email and Instant Messaging

· Running T-SQL scripts and monitoring databases

· Provide Training and Support to customers via remote desktop

· Strong understanding of support incident resolution, identifying call urgency and customer communications during fault resolution

· Excellent interpersonal and customer care skills, excellent communicator, team player and extremely customer focused

· The ability to explain IT issues in simple terms for non technical staff

Requirements:

Essential

· Educated to A level with ICT

· Excellent written and spoken English

· Availability to work evenings and weekends. Our helpdesk is open from 7am to 10pm Monday - Sundays

· Experience in working in a customer service IT environment

· Experience in dealing with customers face to face and by telephone

· Excellent problem solving and decision-making skills

· Good communication skills

Desirable

· Knowledge of the betting industry

· HND in an IT related specification

· SQL experience

What's in it for you?

● Salary: £13.20 per hour

● Flexible working hours

● Relaxed atmosphere / dress code

● Frequent team outings

● Pension Scheme

● Private medical cover

● Life Cover

Location

Biztech are based in a newly built office in the centre of Belfast, the office is a 2 minute walk from the Cathedral quarter and less 10 minutes from both Grand Central Station and Lanyon Place train station.

Job Type: Full-time

Pay: From £13.20 per hour

Benefits:

Company pension
Health & wellbeing programme
Life insurance
Private medical insurance

Education:

GCSE or equivalent (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

application support analyst jobs in aldergrove, ant

Application Support Analyst

Data Governance Analyst

Business Analyst

Business Analyst

Applications Support Technical Lead Analyst - Vice President

Fixed Income Rates and Credit Business Analyst – AVP

RBC Brewin Dolphin – Commercial Inteligence Manager, Intermediaries

Solutions Architect

Futures e-Trading Technology - Client Services VP Technology Lead

Senior Manager, ServiceNow Solution Architect, Technology & Transformation

IT Network Engineer

UI Developer (.NET/React) (AVP)

Senior Software Engineer (Java Or Python) - VP

Data Engineering Lead (SVP)

Quality Assurance Analyst

Other jobs to consider

I want to receive the latest job alerts for application support analyst in aldergrove, ant

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