Job Description:
Job Title: Treasury Sales Client Officer - Global Commercial Banking Sales
Corporate Title: Associate
Location: Chester
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Location Overview
Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.
Global Payments Solutions Group
Bank of America’s Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions, means we consistently deliver exceptional results for our clients.
Do you want to be part of our award-winning team? We are proud to:
Be a leading provider of treasury and cash management solutions
Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500
Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions
Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services
We want to hear from you if you are:
A highly-motivated individual
Client-centric
Experienced in internal and external advocacy
Comfortable challenging the status quo
Collaborative, with the ability to influence conversations and bring diverse perspectives
Innovative, with forward-thinking ideas
Role Overview
Bank of America is a recognised leader in Global Payments Solutions, delivering innovative solutions across Cash & Liquidity Management, Commercial Cards, Trade & Supply Chain Finance and Merchant Services.
As a Treasury Sales Client Officer (TSCO) within the Global Commercial Banking (GCB) Sales team, you will be responsible for managing and growing treasury revenue and profitability across a portfolio of multinational corporate clients. Acting as the primary treasury sales contact for inbound global business booked in EMEA, you will build strong client relationships, identify growth opportunities and deliver tailored working capital and treasury solutions that meet client objectives.
You will partner closely with colleagues across Sales, Product, Client Delivery & Servicing, Implementation, Operations, Risk and Compliance to support clients throughout the full sales lifecycle, from opportunity identification and solution development through to implementation and revenue realisation.
To be successful in this role, you will demonstrate a strong client focus, commercial mindset and the ability to develop trusted relationships whilst building a broad understanding of treasury products, banking solutions and the operational aspects of cash management services.
Responsibilities
Client Relationship Management
Manage and develop a portfolio of existing and prospective multinational clients across a range of industry sectors
Build and maintain relationships across client organisations, including Treasury, Finance, Procurement, Accounts Payable and Accounts Receivable teams
Partner with clients to understand strategic objectives and deliver tailored treasury and working capital solutions
Proactively provide clients with market insights, industry trends and updates on new products and capabilities
Coordinate client reviews and support the resolution of client issues to ensure an exceptional client experience
Business Development & Revenue Growth
Identify and execute revenue growth opportunities across the Global Payments Solutions product suite
Drive sales activity from opportunity identification through to mandate, implementation and revenue realisation
Develop account plans and portfolio strategies to deepen client penetration, increase solutions per relationship and improve profitability
Monitor portfolio performance, manage revenue attrition risks and support pricing initiatives to ensure revenue optimisation
Maintain accurate pipeline management and provide regular updates on sales activity, opportunities and performance
Partnership & Stakeholder Management
Act as the key liaison between clients and internal partners including Product, Credit, Risk, Compliance, Implementation, Operations and Client Servicing teams
Collaborate with internal stakeholders to deliver seamless client solutions and support successful business outcomes
Support successful implementation of new business opportunities and drive ongoing revenue generation following client onboarding
Risk, Governance & Operational Excellence
Support client onboarding, KYC and periodic refresh activities where required
Manage additional business requests and changes to existing client structures
Ensure all regulatory, risk and compliance requirements are met and adhered to
Maintain a strong control environment and uphold the bank's risk management standards
What we are looking for
Professional Experience & Industry Knowledge
Bachelor's degree or equivalent relevant work experience
Experience within Treasury Services, Transaction Banking, Cash Management, Payments, Client Service, Implementation, Product Management or a related financial services environment
Understanding of risk management, compliance and regulatory requirements within financial services
Client & Relationship Management
Proven relationship management and client engagement skills
Ability to build collaborative relationships across clients and internal business partners
Client-focused mindset with the ability to balance customer outcomes, risk and profitability
Communication & Influencing
Commercial & Analytical Skills
Personal Attributes
Strong organisational and prioritisation skills, with the ability to manage multiple competing demands in a fast-paced environment
Adaptable, resilient and eager to learn
Demonstrates accountability, ownership and a commitment to delivering results
Benefits of working at Bank of America
UK
At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.
Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.
Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.
Access to an Employee Assistance Program for confidential support and help for everyday matters.
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.
Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
