Support analyst Work, Jobs in Springburn, Glg (with Salaries)

Customer Service Representative
Project Green Group —Glasgow
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Paid training
Quick apply
1h
Operational Resilience Analyst
Barclays —Glasgow
- Analysis skills
- Financial services
- Analytics
10d
Liability Data Analyst
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Employee discount
Quick apply
3d
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
- Analytics
Change Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Communication skills
- Analytics
Cyber Security Analyst
Scottish Government —Glasgow
- £62,111 - £77,439 a year
- Full-time
- Presentation skills
7d
HRIS Analyst
Coherent Corp. —Glasgow
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
GIS Analyst
Balfour Beatty —Motherwell
- Hybrid work
- CAD
- Organisational skills
- Python
- Annual leave
12d
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Asset Data Analyst
GreenPower Developments Ltd —Alloa
- From £33,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- APIs
- Annual leave
- Sick pay
Quick apply
13d
IT Service Desk and Incident Analyst
CalMac Ferries Limited —Gourock
- £35,667 a year
- Full-time
- Communication skills
- Annual leave
13h
IT Procurement and Process Analyst
Northern Marine Group —Glasgow
- Continuous improvement
- Contracts
- Communication skills
Analyst – Corporate Actions
Capco —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
- Life insurance
Quick apply
Liability Data Analyst
Legal & General Investment Management —Glasgow
- Analysis skills
- Communication skills
- Analytics
- Employee discount
3d
Senior FP&A Analyst
SSE —Glasgow
- £42,600 - £65,900 a year
- Communication skills
- Employee discount
10d
Avaloq Business Analyst
Capgemini —Glasgow
- Hybrid work
- Analysis skills
- Agile
- Communication skills
14d
Transfers Operations Analyst - 12 Month FTC
Nucleus Financial Group —Glasgow
- Mentoring
- Financial services
- Communication skills
- Annual leave
Avaloq Business Analyst
Capgemini Sogeti —Glasgow
- Hybrid work
- Analysis skills
- Agile
- Communication skills
14d
Analyst Revenue Accounting
Hilton —Glasgow
- Full-time
- Hotel
- Analysis skills
- Continuous improvement
- Employee stock purchase plan
- Annual leave
P3M Consultant
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills

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support analyst jobs near springburn, glg

Customer Service Representative

Project Green Group -
Glasgow

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour
1 hour ago

Benefits

Free parking
Paid training
Company pension
Life insurance
On-site parking

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Ticket management
Internal department liaison
Customer interaction
Multidisciplinary collaboration
Leadership
Communication skills
Time management

Full job description

We are looking for a motivated, dependable, and audience-focused Customer Service Representative to join our growing team in Glasgow.

This is an excellent opportunity to launch your career in customer operations, service support, and client engagement. As a Customer Service Representative, you will gain practical, hands-on experience across primary support channels, working alongside experienced team leads, mastering day-to-day operational workflows, and building the essential communication skills needed to step into future supervisory and account management roles.

Whether you are an entry-level candidate or a professional seeking a stable, growth-oriented career path, you will receive fully paid initial training, 1-on-1 mentorship, and structured milestones for long-term progression.

Your Responsibilities

As a Customer Service Representative, you will:

Customer Interaction & Support: Handle incoming customer communications warmly across telephone, email, and live messaging channels, resolving inquiries accurately and efficiently.
Account Care & Troubleshooting: Assist customers with account updates, billing queries, and product support while maintaining precise service accuracy.
Performance & Quality Targets: Work towards individual resolution metrics, call/chat response targets, and customer satisfaction goals.
Systems & Data Management: Maintain detailed customer profiles, log interaction histories, and update account records using internal CRM software.
Interdepartmental Coordination: Partner closely with internal teams (including Technical Support, Escalations, and Billing) to ensure swift query resolution.
Workflow Optimization: Share constructive feedback during daily team huddles to help refine customer support processes and enhance service quality.
Skills & Career Development: Participate in ongoing communication workshops, product training sessions, and leadership coaching.

What We're Looking For

Strong Verbal & Written Communicator: Professional, articulate, and empathetic when assisting customers with varying needs.
Collaborative Team Player: Thrives in a shared workspace, supports colleagues during peak volume hours, and contributes positively to team culture.
Solutions-Oriented Mindset: Detail-focused and resourceful when handling troubleshooting tasks in a fast-paced environment.
Reliable & Punctual: Highly dependable with strong time-management skills and a consistent work ethic.
Organized & Multi-Tasker: Comfortable managing multiple client tickets and record-keeping tasks simultaneously without sacrificing quality.
Growth-Minded: Driven to build a long-term career in customer management, service delivery, or operational leadership.

Prior experience in retail, contact centers, hospitality, sales support, or administrative roles is welcomed but not required—full paid onboarding and continuous operational support are provided from day one.What You'll Receive

Competitive Base Salary: Plus performance-related bonus schemes and team incentives
Paid Induction & Training: Comprehensive initial learning period with ongoing skill development
Clear Career Pathways: Fast-track progression routes into Senior Representative, Quality Analyst, and Team Leader positions
1-on-1 Executive Coaching: Regular feedback and mentorship from senior customer operations managers
Employee Recognition & Awards: Monthly incentive programs, milestone rewards, and team recognition scheme
Inclusive Workplace Culture: Collaborative, supportive team environment with regular social events in Glasgow

Why Join Us?

We believe exceptional service leaders are built through hands-on experience, practical guidance, and genuine career opportunity. From day one in Glasgow, you will be equipped with the tools, knowledge, and leadership support needed to excel. We actively value dedication, celebrate achievements, and prioritize internal promotion.

Apply Today

Take the next step in your customer support career.

Submit your CV today to be considered for our Customer Service Representative position in Glasgow. Applications are reviewed regularly, and qualified candidates will be contacted promptly for initial interviews.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of background.

Pay: £14.00-£16.00 per hour

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in springburn, glg

Customer Service Representative

Operational Resilience Analyst

Liability Data Analyst

Technical Analyst

Change Analyst

Cyber Security Analyst

HRIS Analyst

GIS Analyst

Cyber Security Analyst

Asset Data Analyst

IT Service Desk and Incident Analyst

IT Procurement and Process Analyst

Analyst – Corporate Actions

Liability Data Analyst

Senior FP&A Analyst

Avaloq Business Analyst

Transfers Operations Analyst - 12 Month FTC

Avaloq Business Analyst

Analyst Revenue Accounting

P3M Consultant

I want to receive the latest job alerts for support analyst in springburn, glg

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