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People Development Manager - Design & Experience

Hermes Europe -
Cardiff

Apply Now

Job details

2 hours ago

Qualifications

Facilitation
Programme management
Stakeholder collaboration
Stakeholder liaison
Coaching
Change management
Stakeholder coordination
Team management
Instructional and curriculum development experience
Change leadership
Training & development
AI
Leadership
Learning and development experience
Communication skills
Stakeholder management

Full job description

Posted Tuesday, 11 August 2026 at 19:00 | Expires Thursday, 13 August 2026 at 18:59

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

People Development Manager - Design & Experience

Ready to shape the future of learning at Evri?

At Evri, we're transforming how we develop our people. As we continue to evolve, we're investing in innovative learning experiences, future skills and AI-powered solutions that help our colleagues grow, perform and thrive.

We're looking for a People Development Manager - Design & Experience to lead the design and delivery of engaging learning experiences that drive capability, performance and colleague development across the business.

This is an exciting opportunity to play a key role in shaping the future of learning, leadership development and AI capability at one of the UK's largest parcel delivery businesses.

What you'll be doing

As a People Development Manager at Evri, you'll lead the design and development of modern learning experiences that support colleagues at every stage of their career.

Working closely with stakeholders across the business, you'll create innovative development solutions, champion digital learning and help build the future skills our organisation needs to succeed.

You'll also play a key role in exploring how AI can enhance learning, capability development and colleague experience across Evri.

Responsibilities

Lead the design and continuous improvement of learning experiences across the organisation.
Create engaging digital, virtual, face-to-face and blended learning solutions.
Drive innovation in learning design, technology and delivery methods.
Lead the adoption of AI-enabled learning solutions and future skills programmes.
Design impactful leadership and management development experiences.
Partner with stakeholders to identify capability needs and development priorities.
Use data and colleague insights to enhance learning effectiveness.
Define and measure the impact of learning interventions.
Lead, coach and develop a team of learning professionals.
Support major business transformation and change initiatives.
Champion a culture of continuous learning and development across Evri.

Interested? Here's what you'll need to be successful:

Significant experience within Learning & Development, Organisational Development or People Development.
Experience designing and implementing large-scale learning programmes.
Strong expertise in instructional design and learning experience design.
Experience leading and developing teams.
Excellent stakeholder management and influencing skills.
Strong project and programme management capability.
Experience using digital learning technologies and platforms.
Ability to use data and insights to drive learning outcomes.
Excellent communication, facilitation and presentation skills.
Passion for innovation, colleague development and future capability building.

Desirable

Experience embedding AI solutions within learning or people development.
Experience supporting organisational change and transformation.
Knowledge of learning experience platforms and AI-powered learning technologies.
CIPD or a relevant Learning & Development qualification.

At Evri, we know we only grow if our people do too. That's why we're committed to creating an inclusive workplace where everyone feels supported, valued and empowered to be their best.

We are Evri. Where everyone is welcome.

We're excited about what's next. Come and help us shape it.

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.

Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.

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