Retail advisor Work, Jobs in Basingstoke, Ham (with Salaries)

Client Experience Lead
OKA DIRECT LIMITED —Guildford
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales Advisor
Age Concern Slough and Berkshire East —Maidenhead
- £12.71 an hour
- Part-time
- Customer service
- Cleaning
- In-person
Quick apply
5d
SALES ADVISOR - DIDCOT PARKWAY (FULL-TIME)
H&M —Didcot
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
8d
Bookings Advisor
Stratstone Exotics —Arborfield
- Databases
- Computer skills
- Annual leave
- Employee discount
Quick apply
Account Manager
AVI-SPL —Farnborough
- Full-time
- CRM software
- Business development
- Bachelor's degree
- Employee assistance programme
- Referral programme
VISUAL MERCHANDISER – CAMBERLEY
H&M —Camberley
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
UKI Retail Director
HP —Reading
- Full-time
- Marketing
- Salesforce
- Merchandising
DEPARTMENT MANAGER - CAMBERLEY
H&M —Camberley
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
Team Leader
The Perfume Shop —Reading
- £14.49 an hour
- Mentoring
- Leadership
- Employee discount
Quick apply
Central Services Advisor
Intersafe —Eastleigh
- £15 an hour
- Part-time
- CRM software
- Business development
- Data entry
Quick apply
Retail Management Graduate Programme
Decathlon UK —Reading
- £29,000 a year
- Part-time
- Customer service
- Internship
- Retail management
- Employee assistance programme
- Employee discount
Sales Advisor - Maidenhead Jun 26
Scrivens Opticians and Hearing Care —Maidenhead
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
Liz Earle - Counter Manager
Liz Earle —Reading
- £27,121 - £30,506 a year
- Part-time
- School
- Store discount
- Employee discount
Branch Assistant
FSW Ltd —Reading
- Full-time
- Employee assistance programme
14d
Retail Customer Advisor (Woking) - 12 hours
Three UK —Woking
- £13.72 an hour
- 12 hour shift
- Employee discount
Quick apply
3d
Insight Manager
Circana UK —Bracknell
- Hybrid work
- Organisational skills
- Analytics
Quick apply
Service Advisor
Porsche Retail Group —Guildford
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Parts Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Service Advisor - Volvo
Snows Group —Winchester
- £27,000 - £36,000 a year
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Parts Advisor
Stratstone Exotics —Arborfield
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for retail advisor in basingstoke, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Experience Lead

OKA DIRECT LIMITED -
Guildford

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Client engagement
Customer service
Performance management
Retail team management
Relationship management
Customer interaction
Team motivation leadership

Full job description

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website.

#HP02

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Client Experience Lead with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting to the Store Manager, the Client Experience Lead is responsible for delivering an exceptional customer journey whilst driving commercial performance across the sales floor. They lead by example, coaching and inspiring Sales Advisors to achieve sales targets, maximise every customer opportunity and deliver outstanding service through expert product knowledge, clienteling and styling advice.
Working alongside the Store Manager, they own the day-to-day sales floor, ensuring every customer receives a premium experience while maintaining momentum against store KPIs.

KEY RESPONSIBILITIES

CLIENT EXPERIENCE

Champion an exceptional luxury customer experience at every touchpoint.
Lead by example in delivering personalised styling and home advise.
Drive clienteling activity to build long-term customer relationships
Ensure every customer leaves feeling inspired and valued.
Coach advisors to confidently identify opportunities for Home Styling, Interior Design and Trade referrals.
Resolve customer issues with professionalism.

SALES

Lead the Sales Advisors, creating energy and pace throughout every trading day.
Drive sales team performance against store targets and KPIs (Trust Pilot etc).
Coach Sales Advisors in the moment to maximise conversion, ATV, UPT and customer engagement.
Hold regular sales huddles and communicate daily priorities.
Identify missed opportunities and quickly adapt trading focus.
Support the Store Manager with trading actions and performance plans.
Celebrate success and create healthy competition within the team.

PEOPLE & CULTURE:

Maintaining a key presence on the shopfloor to role model excellent service standards
Role-modelling our Company Values and Behaviours

OUR VALUES

Put the Customer First - provides exceptional internal and external customer service at all touchpoints
Be In It Together - approachable, personable, committed to shared success
Think Big - creative, innovative, solutions orientated
Own It - curious, persistent, drives results
Stay Playful - energises others, focuses on positives and opportunities, finds room for spontaneity

ABOUT YOU

Commercially driven and motivated by achieving targets.
Passionate about luxury customer experience.
Confident leading from the shop floor.
Skilled at building relationships with customers.
Positive, energetic and resilient.
Comfortable using performance data to improve results.
Confident communicator with excellent interpersonal skills
Natural flair for interior design, styling and store merchandising
Experience and enthusiasm for high-end retail environments
Extensive selling skills and the ability to motivate others
Good eye for detail
Flexible approach to working hours as the sector demands
Tenacious, hardworking and reliable
A creative, problem-solving spirit
Passion for the OKA brand

OUR BENEFITS PACKAGE

33 days holiday (including bank holiday entitlement), plus Length of Service increases
Day off for your birthday
Health Cash Plan
Generous staff discount
Enhanced Maternity Pay
Employee Assistance Programme
Eligibility for a discretionary company Bonus Scheme
Discounts on 60+ UK retailers via My OKA benefits platform
Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.

Quick apply

Refine Your Search

retail advisor jobs in basingstoke, ham

Client Experience Lead

Sales Advisor

SALES ADVISOR - DIDCOT PARKWAY (FULL-TIME)

Bookings Advisor

Account Manager

VISUAL MERCHANDISER – CAMBERLEY

UKI Retail Director

DEPARTMENT MANAGER - CAMBERLEY

Team Leader

Central Services Advisor

Retail Management Graduate Programme

Sales Advisor - Maidenhead Jun 26

Liz Earle - Counter Manager

Branch Assistant

Retail Customer Advisor (Woking) - 12 hours

Insight Manager

Service Advisor

Parts Advisor- Harwoods Southampton Audi

Service Advisor - Volvo

Parts Advisor

I want to receive the latest job alerts for retail advisor in basingstoke, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected