Technical support Work, Jobs in Clowne, Dby (with Salaries)

NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
12d
Apprentice IT Support Engineer
Fulcrum Utility Services —Sheffield
- £18,000 a year
- No experience needed
- Travel
- Communication skills
- Free parking
- Annual leave
5d
Training Manager
In-tend —Rotherham
- £25,527.58 - £30,000.00 a year
- Full-time
- Organisational skills
- IT
- Computer skills
- Work from home
Quick apply
12d
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
Operational Training Support
M Group —Sheffield
- £28,000 - £30,000 a year
- Training & development
- Annual leave
- Employee assistance programme
ICT Systems Officer
Inspire: Culture, Learning & Libraries —Nottingham
- £34,433 - £39,152 a year
- Full-time
- Azure
- Continuous improvement
- No degree
Digital Transformation - IT Service Support Agent
Post Office Ltd —Chesterfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
IT Support Apprentice
QA Apprenticeships —Doncaster
- £15,600 a year
- Full-time
- Communication skills
- Time management
IT Service Desk Lead
Social Work England —Sheffield
- £38,898 - £41,211 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Time management
- Annual leave
- Life insurance
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
13d
Senior 1st Line Support
VINCI Construction —Risley
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
1d
Level 2 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Remote
- Computer networking
- Communication skills
- Employee assistance programme
Day/Night IT Technician
ABP UK —Armthorpe
- Full-time
- Continuous improvement
- Cleaning
Quick apply
Second Line Analyst
Computacenter —Nottingham
- Microsoft Word
- Organisational skills
- Communication skills
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Computer networking
- Communication skills
- Employee assistance programme
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Annual leave
Digital Inclusion Worker
Citizens Advice —Clay Cross
- £25,877 - £28,664 a year
- Communication skills
1d
3rd Line Service Desk Engineer
Millgate —Sheffield
- £30,000 a year
- Full-time
- Azure
- Continuous improvement
- Mentoring
Quick apply
Product Support Specialist
LabLogic Systems —Sheffield
- Full-time
- Oracle
- Laboratory experience
- Analysis skills

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NOC/NSCC Technician I

Transaction Network Services -
Sheffield

Apply Now

Job details

Full-time
12 days ago

Qualifications

Technical troubleshooting
Chartered Accountant
Incident queue management
IT service management
OSPF
Encryption
Ticket management
Incident documentation
Network infrastructure
Change management
Service restoration
SSL
Splunk
BGP
Routing protocols
Technical support incident logging
WAN
IPsec
Solarwinds
ServiceNow
IT incident logging
EIGRP
Network monitoring
Root cause analysis
Fault diagnosis and repair
Cisco Routers
Incident log maintenance
Server management
3G
Time management
Help desk
4G/LTE

Full job description

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!

Overview

We have an exciting opportunity for you to become an integral member of the TNS Global NOC as a Network Analyst. You will be part of an operations support team providing first-line support, partner escalation, and incident management across the TNS network.

You will be responsible for monitoring and supporting our global payments network and should be familiar with maintaining high-availability networks, as well as providing timely resolutions and quality assurance for customers.

Responsibilities

Working closely with your peers, you will support a diverse range of incidents or issues in order to meet service availability SLAs. Working on a shift rota (12-hour day/night shifts) providing 24 x 7 x 365 operational support, you will be responsible for:

Monitoring and management of the Global TNS Payments network.
Responsible for monitoring the health of network connectivity and performance.
Monitoring and troubleshooting Linux servers hosting our payment application tools.
Monitoring and troubleshooting of the IP transport network.
Logging all service incidents in the incident management system.
Working all assigned tickets through to resolution, whilst providing timely escalation, communication, and updates throughout the lifecycle of the incident ticket.
Working closely with internal technical support groups and third-party organisations in support of any given service incident.
Post-incident impact analysis/support.
Support of change management activities.

Qualifications

Required technical skills:

Previous experience working in a network operations centre or technical support role.
Experience with a ticketing system for fault tracking, for example ServiceNow or Salesforce.
Experience with Linux operating systems and command-line interface.
Experience with Fortinet – (FortiGates and FortiSwitch hardware, FortiManager and FortiAnalyzer management platforms).
Understanding of SD-WAN solutions and cloud-based solutions (AWS, Azure).
Experienced with Cisco routers and switches.
Understanding IP routing protocols such as BGP, EIGRP, OSPF.

Required soft skills:

Analytical approach to fault-finding with a proven ability to diagnose network problems.
Tenacious and inquisitive in investigating and applying corrective action.
Good personal organisational and developed time-management skills.
Ability to work under pressure.
Professional working attitude – strong ability to communicate effectively with local and remote team members.

Desirable knowledge:

Payments industry knowledge.
TLS/SSL protocol understanding (SSL certification, key exchange, CA).
Understanding of cellular radio (3G/4G) and roaming operations.
Internet-based operations – DNS, CDN, VPN and IPSEC protocols.
Working knowledge of network monitoring/event management systems, for example SolarWinds, Splunk, ThousandEyes.
ITIL knowledge/foundation certification.

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Apply Now

Refine Your Search

technical support jobs in clowne, dby

NOC/NSCC Technician I

Apprentice IT Support Engineer

Training Manager

Senior End User Support Technician

Operational Training Support

ICT Systems Officer

Digital Transformation - IT Service Support Agent

IT Support Apprentice

IT Service Desk Lead

IT Support Analyst -2nd Line

IT Service Desk Analyst

Senior 1st Line Support

Level 2 Helpdesk Engineer

Day/Night IT Technician

Second Line Analyst

Level 1 Helpdesk Engineer

IT Application Support

Digital Inclusion Worker

3rd Line Service Desk Engineer

Product Support Specialist

I want to receive the latest job alerts for technical support in clowne, dby

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