Ticketing assistant Work, Jobs (with Salaries)

Accounts Customer Support Assistant
Ruth Miskin Training —London
- £28,000 - £28,860 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
15h
Sales Assistant - Furniture Retail
Enzio Designs —Blackburn
- £33,000 - £40,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Employee discount
Quick apply
14d
Oxford Concert Steward and Promotional Assistant
Bach to Baby —Oxford
- £13.50 an hour
- School
- Marketing
Corporate Reporting Assistant – 15 month FTC
UK Atomic Energy Authority —Culham
- £32,903 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Senior Digital Operations Coordinator
Michael Kors —London
- £36,000 - £48,000 a year
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
IT Operations Analyst
Mako —London
- Hybrid work
- In-person
- AI
Quick apply
13d
Assistant Front Of House Manager
The Roof Gardens —London
- Up to £53,000 a year
- Weekend availability
- Organisational skills
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Corporate Reporting Assistant - 15 month FTC
UK Atomic Energy Authority —Culham
- £32,903 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Quick apply
2d
People Assistant (T&D)
DAC Beachcroft —Bristol
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Writing skills
Quick apply
Sales and Service Ambassador Jewellery Harrods
Hermès Paris —London
- Full-time
- CRM software
- Merchandising
- Communication skills
Part Time Duty Manager
TJ Hughes —Corby
- £20,763.60 a year
- Part-time
- Customer service
- Computer literacy
- English
- Employee discount
Quick apply
8d
Junior Maintenance Technician
Canvas Offices —London
- £28,000 - £30,000 a year
- Computer literacy
- Annual leave
Assistant Vice President - Technology (Network Engineer)
PJT Partners —London
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
HR Consultant – Contact Centre
Select Engineering —Whitley Bay
- £28.43 an hour
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
1d
Tour Accountant
Live Nation —London
- Weekend availability
- Travel
- Accounting
- Communication skills
- Annual leave
1d
Head of Knowledge Management
International SOS —London
- Computer Science
- Master's degree
- Bachelor's degree
Assistant Project Director - Mixed-Use Construction
NBCUniversal —Bedford
- Full-time
- Management
- Engineering
- Hotel
Assisstant Traffic Control Engineer
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
Kitchen Assistant | Southend Theatres | Casual
Trafalgar Enterainment —Southend-on-Sea
- £12.71 an hour
- Maintenance
- Quality control
- Annual leave
- Flexible schedule
OSS & Autonomous Network Engineer
Capgemini Sogeti —London
- Hybrid work
- Master's degree
- Travel
- Scripting

I want to receive the latest job alerts for ticketing assistant

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Accounts Customer Support Assistant

Ruth Miskin Training
London

Quick apply

Job details

Full-time
£28,000 - £28,860 a year
15 hours ago

Qualifications

Customer service call handling
Financial reconciliation support
UK GDPR
Ticket management
Administrative support experience
Microsoft Office Suite
Xero
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Account reconciliation

Full job description

Accounts Customer Support Assistant

Contract type: Full-time, permanent

Reports to: Finance Manager

Hours: 8.30am to 5pm (with 1hr unpaid for lunch)

Location: Hybrid

About the role:

Ruth Miskin Training provides training to schools in the UK and internationally on Read Write Inc. Phonics and other literacy programmes. We are passionate about teaching every child to read and keeping them reading.

Main responsibilities:

Customer support

provide support to clients promptly and professionally (via email and phone)
investigate queries/information thoroughly (using Xero and other relevant systems)
use and comply with the company’s ticketing systems (e.g. Freshdesk)
keep up to date with any changes to systems
flag issues to the Finance Manager promptly

Invoice and quote processing

review automated invoices and quotes
ensure accuracy and completeness prior to issuing
fix errors after issuing, if necessary.

Account reconciliation

assist in the reconciliation of accounts
Help maintain accurate financial records
contact clients promptly regarding credits or overpayments, ensuring accuracy prior to making contact
resolve any discrepancies in a timely manner – liaising with the team for support where required.
understand the company’s payment terms in full
ensure invoices are paid on time (as per company terms)

Company bills

assist the team with processing bills and receipts promptly

Accounting process

demonstrate a full understanding of the company’s accounting systems
keep up to date with any changes
protect and manage confidential information with care – ensuring GDPR compliance
flag any issues identified to the Finance Manager

General administrative tasks

complete general administration tasks, as requested by the Finance Manager
follow the team’s process and systems in place
update documentation as required
complete assigned, scheduled tasks to specified deadlines

Essential Skills & Experience

At least 1 years' experience in a customer service, customer support, or administrative role.
Strong communication and relationship-building skills, with the ability to resolve enquiries accurately and efficiently.
Excellent telephone and email manner with all customers, giving friendly, helpful advice and service
High level of accuracy and attention to detail, particularly when handling customer and financial data.
Good organisational skills, with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Proficiency in Microsoft Office, including Excel.
Ability to follow established processes, investigate issues, and resolve discrepancies using sound judgement.
Able to work independently, use initiative, and contribute positively within a team.

Desirable:

Experience using accounting softwares or booking platforms (e.g. Xero and Stripe)
Experience of an admin customer support role in a finance department
Knowledge of the UK education system
Experience using a ticketing system for handling high numbers of emails (e.g. FreshDesk)

Recruitment Process

Application end date: Friday 21st August 2026 at 5pm

Shortlisting: Monday 24th August 2026 – Wed 26th August 2026

Interviews: Thursday 27th August 2026

Outcomes: Friday 28th August 2026

Start date: Wednesday 2nd September 2026

A task from TestGorilla will be sent to applicants who are being considered for interview.

While we have set a closing date and scheduled interview dates for this position, we will be reviewing applications on a rolling basis and we may proceed with hiring before the stated deadlines.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified and the list above is not exhaustive. The Accounts Assistant will be expected to comply with any reasonable request from the Finance Manager and/ or Director of Operations to undertake work of a similar level that is not specified in this job description. This job description may be amended at any time following discussions with the Finance Manager and/or Director of Operations.

In line with Keeping Children Safe In Education (KCSiE) guidelines, we are required to carry out an online search as part of our shortlisting process. For more information regarding this process, please email [email protected]

Equality Diversity and Inclusion

At Ruth Miskin Training we value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.

We welcome applications from people of all backgrounds and cultures. Should you require any reasonable adjustments to the application or interview process please contact [email protected]

As part of our commitment to equality, diversity and inclusion- we invite all job applicants to share diversity information during the recruitment process.

This data is treated confidentially and is used solely to help us understand, review and improve our processes to support a more diverse and inclusive workforce.

The form is anonymous and can be found here for completion: EDI monitoring form - Job applicants - Accounts Customer Support Assistant – Fill in form

Please be sure to add [email protected] to your contact list to ensure delivery of all correspondence from us.

Quick apply

Refine Your Search

ticketing assistant jobs

Accounts Customer Support Assistant

Sales Assistant - Furniture Retail

Oxford Concert Steward and Promotional Assistant

Corporate Reporting Assistant – 15 month FTC

Senior Digital Operations Coordinator

IT Operations Analyst

Assistant Front Of House Manager

Corporate Reporting Assistant - 15 month FTC

People Assistant (T&D)

Sales and Service Ambassador Jewellery Harrods

Part Time Duty Manager

Junior Maintenance Technician

Assistant Vice President - Technology (Network Engineer)

HR Consultant – Contact Centre

Tour Accountant

Head of Knowledge Management

Assistant Project Director - Mixed-Use Construction

Assisstant Traffic Control Engineer

Kitchen Assistant | Southend Theatres | Casual

OSS & Autonomous Network Engineer

I want to receive the latest job alerts for ticketing assistant

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected