Senior Deal Desk Analyst
Harvey —London
- Full-time
- Hybrid work
- Salesforce
- Contracts
- AI
9h
Dispatcher Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Annual leave
Quick apply
Transport Operative
DHL Supply Chain —Scunthorpe
- £28,619.54 a year
- Rotating shift
- Computer literacy
- Communication skills
- Free parking
13d
R&D Region Commercial Change and Ops Jr Scientist
PepsiCo —Leicester
- Microsoft Powerpoint
- Microsoft Word
- English
Logistics Apprenticeships – Driving • HGV Tech • Traffic Office • Warehouse
The Welch Group —Duxford
- £7.55 - £12.39 an hour
- School
- Annual leave
Strategy Associate & Key Account Manager
JINGDONG RETAIL (UK) LIMITED —London
- English
- Business development
- Communication skills
Quick apply
Customer Experience Manager
SURI —London
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Graphic Designer
lalamove —London
- Full-time
- English
- Bachelor's degree
- Marketing
People Operations Specialist
Kraken —London
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Communication skills
Quick apply
2d
People Operations Specialist - Contract
RedCloud —London
- Hybrid work
- Contracts
Head of Client Integrations
InPost UK —London
- Hybrid work
- APIs
Quick apply
Director, International Marketing
Motive —London
- Spanish
- Master's degree
- Business development
Senior Production Executive
Fred. Olsen —Ipswich
- Weekend availability
- No degree
- Travel
- AI
- Employee discount
1d
Creative Projects and Production Executive
Ancient + Brave —Lewes
- Full-time
- Employee assistance programme
- Employee discount
HR Advisor
Arvato —Datchet
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Continuous improvement
- Annual leave
- Employee discount
Distribution Customer Service Representative
Expeditors —Bristol
- Full-time
- Continuous improvement
- Data entry
- Organisational skills
- Employee stock purchase plan
Quick apply
Site Engineer
Balfour Beatty —Leiston
- Weekend availability
- Microsoft Powerpoint
- AutoCAD
- Civil engineering
- Annual leave
Customer Programme Manager
Greyparrot —London
- Full-time
- Hybrid work
- CRM software
- PMP
- English
Quick apply
Account Manager
Expeditors —Newtownabbey
- Full-time
- CRM software
- Customer service
- Business development
- Employee stock purchase plan
- Life insurance
Quick apply
Growth Marketing, Sr. Manager - EMEA and APAC
Blackboard —Remote
- Full-time
- Remote
- English
- AI
- Communication skills

I want to receive the latest job alerts for ops logistics

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Deal Desk Analyst

Harvey -
London

Apply Now

Job details

Full-time
9 hours ago

Qualifications

Jira
Sales support
Pricing strategies
Salesforce
Ticket management
Business analysis
Process improvement
Internal department liaison
Scenario modelling
Financial analysis
Zendesk
Contracts
Business requirements
AI

Full job description

Location

London

Employment Type

Full time

Location Type

Hybrid

Department

Go to Market

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

We are looking to hire a Deal Desk Analyst to support Harvey AI’s growing global sales organization. This is a hybrid role which combines quote-to-cash execution and deal structure and pricing strategy, partnering closely with Sales, Finance, and Legal to ensure deals are accurately priced, structured, approved, and closed.

Roughly half this role is deal execution (order ops, SFDC hygiene, queue management) and half is deal strategy (pricing analysis, deal structuring, customer-facing collateral).

This is a hands-on role for someone who enjoys being close to the deal flow, solving process issues in real time, and helping scale systems and workflows as the business grows.

What You'll Do

Deal Operations
- Review, validate, and process customer orders to ensure accuracy, compliance with pricing and contracting policies, and readiness for booking and billing
- Support Sales reps with Salesforce (SFDC) opportunity management, quoting workflows, and deal hygiene
- Manage and triage a Deal Operations ticketing queue, ensuring timely responses and clear communication with stakeholders
- Partner with Deal Desk to support pricing approvals, contract structures, and deal execution logistics
- Act as a frontline support resource for SFDC and CPQ-related questions from Sales
- Assist with CRM and CPQ enhancement on an ad hoc basis, including:
  - gathering and drafting business requirements
  - supporting user acceptance testing (UAT) and QA
  - helping roll out new workflows, fields, or guardrails
Deal Strategy
- Assist with structuring, pricing, and negotiating complex deals side-by-side with GTM account teams
- Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) to support deal structuring and executive approvals.
- Leverage product telemetry (feature use, token usage)
- Summarize and escalate deal approvals through leadership chains
Contribute to sales and deal desk enablement, including documentation, process guides, and training support
Identify recurring issues or inefficiencies in overall process and straegy and surface recommendations for improvement

What You Have

2-4+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or in a financial analytical capacity
Strong attention to detail and comfort working with complex deal structures
Ability to communicate clearly with Sales, Finance, Legal, and Operations stakeholders
Comfortable operating in a fast-paced, evolving environment where processes are still being defined
Working knowledge of Salesforce (SFDC) as a CRM, including opportunity and quoting workflows
Exposure to CPQ tools (e.g., Salesforce CPQ, DealHub, Ironclad CLM, or similar), with a basic understanding of how pricing and approvals are operationalized
Experience managing or working within a ticketing or queue-based support model (e.g., Zendesk, Jira, Salesforce cases, or similar)
Prior involvement in CRM/CPQ projects or enhancements, such as documenting requirements, participating in testing, or supporting system rollouts
Strong Excel or Google Sheets skills, including the ability to build pricing models and scenario analyses from scratch
Aptitude and skillset for leveraging AI tools to help drive efficiencies for the internal Deal Desk team and GTM stakeholders
Familiarity with consumption or usage-based pricing models is a plus

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

#LI-LL1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Apply Now

Refine Your Search

ops logistics jobs

Senior Deal Desk Analyst

Dispatcher Supervisor

Transport Operative

R&D Region Commercial Change and Ops Jr Scientist

Logistics Apprenticeships – Driving • HGV Tech • Traffic Office • Warehouse

Strategy Associate & Key Account Manager

Customer Experience Manager

Graphic Designer

People Operations Specialist

People Operations Specialist - Contract

Head of Client Integrations

Director, International Marketing

Senior Production Executive

Creative Projects and Production Executive

HR Advisor

Distribution Customer Service Representative

Site Engineer

Customer Programme Manager

Account Manager

Growth Marketing, Sr. Manager - EMEA and APAC

I want to receive the latest job alerts for ops logistics

Related Searches

Explore jobs in more locations

Location

Employment Type

Location Type

Department

Why Harvey

Role Overview

What You'll Do

What You Have

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

Jobseeker tools

Employer Tools

Browse

Stay Connected