Modern workplace engineer Work, Jobs in Birmingham, Eng (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Warwick
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
6h
Software Engineer C++
Autodesk —Birmingham
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- CAD
HSE Manager
NP Aerospace —Coventry
- £50,000 - £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- AI
- Annual leave
- Flexible schedule
7d
HSE Manager
NP Aerospace Limited —Coventry
- £50,000 - £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- AI
- Annual leave
- Flexible schedule
7d
Maintenance Engineer - Measham
Forterra Building Products Ltd —Swadlincote
- Full-time
- Maintenance
- Continuous improvement
- Employee assistance programme
- Referral programme
Senior Data Scientist
Active Travel England —Birmingham
- £44,241 - £58,997 a year
- Part-time
- Hybrid work
- Presentation skills
- Machine learning
- Travel
- Annual leave
- Employee assistance programme
6d
Platform Engineer (contract)
Microsoft EMEA —Atherstone
- £306 - £344 a day
- Full-time
- Hybrid work
- Azure
- DevOps
Principal AI Security Specialist, UK&I
Zscaler —Birmingham
- Hybrid work
- Master's degree
- AI
- Communication skills
Quick apply
Engineering Manager - Rail Stations
WSP —Birmingham
- Part-time
- Hybrid work
- Mentoring
- In-person
- Flexitime
- Work from home
Senior Control Panel Designer
Bridges Electrical Engineers —Bromsgrove
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee discount
- Referral programme
Quick apply
Senior Product Designer
Civica —Dudley
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Senior/Principal Bridge Engineer
WSP —Birmingham
- Part-time
- Hybrid work
- Civil engineering
- Engineering
- Communication skills
- Flexitime
- Work from home
Technical Director Mechanical Engineer - Data Centres (Building Services)
WSP —Birmingham
- Part-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Flexitime
- Work from home
Agricultural Service Technician
T H White Ltd —Warwick
- Full-time
- Hybrid work
- In-person
- Mechanical knowledge
- Store discount
- Employee stock purchase plan
Quick apply
8h
Senior / Principal Transport Planner - Energy Sector
WSP —Birmingham
- Part-time
- Hybrid work
- Analysis skills
- Flexitime
- Work from home
Technical Director Electrical Engineer - Data Centres (Building Services)
WSP —Birmingham
- Part-time
- Hybrid work
- Business development
- Leadership
- Communication skills
- Flexitime
- Work from home
Senior to Associate Electrical Engineers - Data Centres (Building Services)
WSP —Birmingham
- Part-time
- Hybrid work
- Mentoring
- Flexitime
- Work from home
Tech Bar Engineer - Pegasus
SCC —Birmingham
- £32,000 - £37,000 a year
- Monday to Friday
- Hybrid work
- Bar
- Windows
- Communication skills
10h
3rd Line Engineer
Spire Technology Group Limited —Worcester
- £40 - £45 a year
- Hybrid work
- Azure
- AWS
- Mentoring
- Free parking
Quick apply
9h
Associate/Associate Director - Bridges
WSP —Birmingham
- Part-time
- Hybrid work
- Civil engineering
- Business development
- Mentoring
- Flexitime
- Work from home
6d

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1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Warwick

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Job details

Permanent | Full-time
6 hours ago

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
User account provisioning
Ticket management
Maintenance
Microsoft Exchange
Windows
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical writing
Customer support
Intune
Mobile devices

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

modern workplace engineer jobs in birmingham, eng

1st / 2nd Line IT Support Analyst

Software Engineer C++

HSE Manager

HSE Manager

Maintenance Engineer - Measham

Senior Data Scientist

Platform Engineer (contract)

Principal AI Security Specialist, UK&I

Engineering Manager - Rail Stations

Senior Control Panel Designer

Senior Product Designer

Senior/Principal Bridge Engineer

Technical Director Mechanical Engineer - Data Centres (Building Services)

Agricultural Service Technician

Senior / Principal Transport Planner - Energy Sector

Technical Director Electrical Engineer - Data Centres (Building Services)

Senior to Associate Electrical Engineers - Data Centres (Building Services)

Tech Bar Engineer - Pegasus

3rd Line Engineer

Associate/Associate Director - Bridges

I want to receive the latest job alerts for modern workplace engineer in birmingham, eng

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