E commerce manager Work, Jobs in Glossop, Dby (with Salaries)

Fraud Operations Manager
JDSPORTS —Rochdale
- Overtime
- Analysis skills
- Continuous improvement
- Team management
- Store discount
- Employee discount
Quick apply
2h
Final Mile Territory Manager
Hermes Europe —Sheffield
- £35,000 - £39,000 a year
- Analysis skills
- Continuous improvement
- Organisational skills
12d
Influencer Outreach Executive
Club L London —Manchester
- Organisational skills
- Budgeting
- Communication skills
- Annual leave
- Employee discount
Quick apply
Financial Planning & Analysis Senior Manager / FP&A Senior Manager
OnBuy —Manchester
- £80,000 - £90,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Deputy Manager
The Watches of Switzerland Group —Trafford
- Business development
- Recruiting
- Retail management
- Employee assistance programme
Assistant Store Manager - Sheffield Store
Pop Mart UK —Sheffield
- £32,000 a year
- Weekend availability
- Customer service
- English
- POS
- Employee assistance programme
- Flexible schedule
Quick apply
5d
Principal Product Designer
On the Beach —Manchester
- Full-time
- Hybrid work
- Annual leave
- Work from home
6d
Client Service Coordinator
BDA —Manchester
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- Marketing
- Salesforce
Quick apply
14d
Delivery Team Trainer
Hermes Europe —Sheffield
- £12.71 an hour
- Full-time
- Travel
- Mentoring
12d
Transport Manager
JD.COM INTERNATIONAL UK LTD —Manchester
- Full-time
- Bachelor's degree
- Continuous improvement
- In-person
Quick apply
Delivery Manager - Logistics Technology
THG Ingenuity —Manchester
- Conflict management
- Communication skills
Quick apply
Head of Paid Media
Somerce —Manchester
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee discount
- Flexible schedule
Quick apply
Paid Social Manager
The Fragrance Shop —Manchester
- Analysis skills
- Communication skills
Digital Trade Marketing Executive
Aviko —Salford
- Full-time
- Hybrid work
- Organisational skills
- AI
- Analytics
Quick apply
Transport Shift Manager
Evri —Barnsley
- £38,000 a year
- Full-time
- Computer literacy
AI Engineer
Bumper —Sheffield
- Full-time
- Hybrid work
- Analysis skills
- AI
- Python
- Annual leave
Business Development Specialist
FULFILX LTD —Chadderton
- £26,500 - £30,000 a year
- Full-time
- Business development
- In-person
Quick apply
Senior Business Development Manager (Powders) - THG Manufacturing
THG —Manchester
- Remote
- Sales
- Mentoring
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Airfreight Import Operator
DHL —Manchester
- Full-time
- Continuous improvement
- Data entry
- Communication skills
- Employee assistance programme
Graphic Designer
Hulcan —Sheffield
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
Quick apply

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Fraud Operations Manager

JDSPORTS -
Rochdale

Quick apply

Job details

Full-time
2 hours ago

Benefits

Store discount
Employee discount
Car scheme

Qualifications

Stakeholder collaboration
Stakeholder liaison
SQL querying
Performance management
Analysis skills
Continuous improvement
Continuous improvement cycles oversight
Team management
Risk management
Management reporting
Fraud prevention and detection
Training & development
Loss prevention
Communication skills
Analytics

Full job description

This is JD. Born in 1981. Built for Now.

At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry.
We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you’re ready to bring your energy, ideas, and personality to a team that values them.
This is your moment. This is JD. Are you in?

______________________

JOB TITLE: Fraud Operations Manager
REPORTING TO: Multi-Channel Group PAP Manager
BASED AT: Kingsway Distribution Centre, Rochdale (Office Based)
HOURS: 8:30am-5pm (Monday-Friday)

Role Overview:
Lead the Group Fraud Operations function, driving fraud prevention, detection, and investigation across all channels. Responsible for protecting the business from fraud-related losses while delivering excellent customer outcomes, maintaining strong governance, and leading a high-performing operational team.

Leadership & People

Lead, coach, and develop a team of Fraud Investigators and Claims Handlers.
Drive a high-performance culture focused on accountability, engagement, and continuous improvement.
Manage performance, employee relations, development plans, and team wellbeing.
Act as a role model for company values and professional standards

Fraud Operations & Risk Management

Own day-to-day fraud operations, ensuring KPIs and service levels are achieved.
Monitor fraud trends, chargeback/dispute rates, and operational performance.
Lead high-risk and complex fraud investigations.
Produce performance reporting and actionable insights for senior stakeholders.
Ensure compliance with policies, regulatory requirements, and audit standards.
Adapt controls and processes to mitigate emerging fraud threats.

Operational Delivery

Oversee the day-to-day Fraud Operations function, ensuring performance targets, service levels, and KPIs are consistently achieved.
Monitor team performance through daily and weekly metrics, implementing actions to address any performance gaps.
Maintain oversight of key fraud KPIs, including chargeback/dispute rates, proactively managing trends and mitigating risk.
Ensure operational resilience through effective resource planning, including holiday approvals, overtime, and peak trading coverage.
Ensure payroll inputs and administrative processes are accurate and delivered on time.

Continuous Improvement & Collaboration

Drive process improvements that reduce loss, improve efficiency, and enhance customer outcomes.
Promote a continuous improvement mindset across the team.
Collaborate with internal stakeholders, payment providers, and group businesses to strengthen fraud controls and investigations

Skills/Experience/Knowledge Needed:

Proven background in Fraud, Risk, E-commerce Fraud, or Loss Prevention.
Experience leading and developing operational teams.
Track record of delivering operational improvements and change initiatives.
Strong analytical and problem-solving capability.
Advanced Microsoft Excel skills.
Experience with fraud detection systems.
SQL knowledge (Oracle or equivalent) desirable.
Proven ability to coach, train, and develop individuals and teams.
Strong communication, stakeholder management, coaching, and influencing skills.

Benefits:

Colleague store discount
JD gyms discount
Salary sacrifice car scheme

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD

Quick apply

Refine Your Search

e commerce manager jobs in glossop, dby

Fraud Operations Manager

Final Mile Territory Manager

Influencer Outreach Executive

Financial Planning & Analysis Senior Manager / FP&A Senior Manager

Deputy Manager

Assistant Store Manager - Sheffield Store

Principal Product Designer

Client Service Coordinator

Delivery Team Trainer

Transport Manager

Delivery Manager - Logistics Technology

Head of Paid Media

Paid Social Manager

Digital Trade Marketing Executive

Transport Shift Manager

AI Engineer

Business Development Specialist

Senior Business Development Manager (Powders) - THG Manufacturing

Airfreight Import Operator

Graphic Designer

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