It Work, Jobs in Springburn, Glg (with Salaries)

Inbound Technical Support Advisor
Concentrix —Falkirk
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Apprentice
QA Apprenticeships —Glasgow
- £16,000 a year
- Full-time
- Hybrid work
- Communication skills
6d
Managing Consultant/ Senior Manager- IT Mergers & Acquisitions
Capgemini —Glasgow
- Hybrid work
- Azure
- Management
- Business development
Senior Category Manager - IT (Cloud and Infrastructure)
SSE —Glasgow
- £59,800 - £89,900 a year
- Full-time
- Employee discount
- Gym membership
2d
Strategic IT Manager, The Klondyke Group
The Klondyke Group —Grangemouth
- Full-time
- PMP
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Solutions Architect
BAE Systems —Glasgow
- Up to £77,000 a year
- Agile
- IT
- SDLC
Senior Systems Administrator (RevTech) - UK Remote
Everway —Glasgow
- Remote
- Salesforce
- Flexible schedule
Quick apply
13d
Senior Group IT Business Support Partner
Finsbury Food Group —Hamilton
- Full-time
- Analysis skills
- Bakery
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Solution & Security Architect
Scottish Power —Glasgow
- £63,000 - £79,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Service Desk Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
Networks Engineer
Last Mile Group —Hamilton
- Up to £52,500 a year
- Hybrid work
- Engineering
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior Network Engineer
Spire —Glasgow
- Hybrid work
- AWS
- Scripting
- Employee stock purchase plan
- Annual leave
Lead Gas Network Engineer
GTC Infrastructure —Glasgow
- From £48,556 a year
- Hybrid work
- Writing skills
- Engineering
- Contracts
7d
QC Team Leader (Technical Support)
Piramal Healthcare UK Limited —Grangemouth
- Quality control
1d
Senior Network Engineer
Spire Global —Glasgow
- Hybrid work
- AWS
- Scripting
- Employee stock purchase plan
- Annual leave
Lead CX Solutions Architect - Enterprise Markets
Gamma —Glasgow
- Full-time
- Business development
- AWS
- Mentoring
- Annual leave
- Employee discount
Quick apply
1d

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Warehouse Operative (Picker) - Full Time
Farmfoods —Cumbernauld
We are looking to recruit warehouse operatives who will be responsible for picking orders for our shops at our distribution centre in Cumbernauld, North…
£13.69 - £14.85 an hour
Quick apply
9d
Mail Sorter
Royal Mail Group —Glasgow
Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
£13.68 an hour
19h

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Inbound Technical Support Advisor

Concentrix -
Falkirk

Apply Now

Job details

Full-time
£26,520 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Personal upselling recommendations
Client engagement
Customer support
Customer interaction
Communication skills
Add-on sales
Help desk

Full job description

Technical Support Advisor – Customer Experience Focus

Are you someone who enjoys helping others, solving problems, and building positive relationships? Join Concentrix, partnering with a leading telecommunications provider, where you’ll support customers through technical queries while making a real difference to their day.

This role is ideal if you’re looking for a stable, people‑focused career with clear development pathways, supportive training, and family‑friendly benefits that fit around real life.

What you’ll be doing

Supporting customers with confidence and care
You’ll listen carefully to understand each customer’s needs and guide them to effective technical solutions in a clear, reassuring way.
Creating positive customer experiences
By showing empathy, patience and understanding, you’ll help customers feel heard, supported and valued.
Identifying helpful product options
Where appropriate, you’ll suggest relevant upgrades or services that genuinely benefit the customer, passing warm leads to our sales team.
Working as part of a supportive team
You’ll collaborate with colleagues and team leaders who are focused on shared success, quality outcomes and continuous improvement.

What we’re looking for

We welcome applicants from a wide range of backgrounds. You don’t need to “tick every box” — training and support are provided.

Strong communication and listening skills
An interest in technology and helping people use it confidently
A thoughtful, problem‑solving approach
Comfortable learning new systems with guidance
A positive, dependable mindset focused on customer care

Training & development you can rely on

A comprehensive, structured training programme
A supported nesting period to build confidence
Ongoing coaching, refresher training and career development opportunities
Clear progression pathways within Concentrix

What’s in it for you?

Pay & hours

Permanent 40‑hour contract
Convenient location, at Central Business Park, Larbert
5 days out of 7, between 8am–9pm
£26,520 annual salary
Bonus opportunity of up to £250 per month, plus uncapped bonus from successful lead generation

Family‑friendly & wellbeing benefits

Employee Assistance Programme (EAP) – free, confidential support for you and your dependants, including:
- Emotional wellbeing & counselling
- Financial and legal advice
- Work‑life and family support
Group Life Assurance from day one – financial peace of mind for your loved ones
Pension scheme with company contributions
Eyecare vouchers (Specsavers)
Dental cover options
Gym discount with PureGym
Employee savings & lifestyle discounts via Benefex
Discounted broadband, mobile and TV packages, including family & friends deals

Why Concentrix?

At Concentrix, we believe great customer experiences start with supported employees. We’re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.

Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Apply Now

Refine Your Search

it jobs in springburn, glg

Inbound Technical Support Advisor

IT Support Apprentice

Managing Consultant/ Senior Manager- IT Mergers & Acquisitions

Senior Category Manager - IT (Cloud and Infrastructure)

Strategic IT Manager, The Klondyke Group

Solutions Architect

Senior Systems Administrator (RevTech) - UK Remote

Senior Group IT Business Support Partner

Solution & Security Architect

Service Desk Apprentice

Networks Engineer

Senior Network Engineer

Lead Gas Network Engineer

QC Team Leader (Technical Support)

Senior Network Engineer

Lead CX Solutions Architect - Enterprise Markets

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