Enjoy Keeping Things Moving?
Are you an organised coordinator who enjoys a busy, varied role where no two days are the same? Would you like to be the person who keeps a commercial vehicle rental fleet compliant, ready, and out earning with customers? If so, we would like to hear from you.
About Us
Hexagon Leasing is an award-winning provider of contract hire, rental, and fleet management in the commercial vehicle sector. With around 2,000 assets, we supply and manage some of the highest-profile transport and distribution companies in the UK.
At Hexagon we look to recruit individuals from different backgrounds, we celebrate diversity and promote inclusivity.
The Role
As Rental Coordinator, you will report to the Rental Business Manager and handle the day-to-day coordination of our rental fleet - making sure every vehicle is legally compliant, well presented, ready to rent, and delivered to customers on time.
A big part of the job is keeping vehicles earning. When a vehicle comes off hire, you will get it checked in, any repairs instructed and chased, and the vehicle back on the available list as quickly as possible. You will be part of the team that is the main operational contact for our rental customers, managing bookings, extensions, and off-hires, and keeping everyone informed along the way. You will work closely with our Operations, Sales, and Finance teams, our drivers, and a network of repair providers.
Key Responsibilities:
- Fleet Readiness: Coordinate daily vehicle availability, carry out check-ins and check-outs, and make sure every vehicle released meets our Rental Ready Standard for cleanliness, condition, compliance, and documentation.
- Repairs: Assess vehicles on return, instruct and chase repair agents, and escalate delays to keep vehicle off road time to a minimum.
- Maintenance Planning: Work with the Operations team to plan services, MOTs, and inspections around bookings, keeping downtime low and customers informed of any changes.
- Customer Service: Act as the first point of contact for rental customers - managing bookings, amendments, extensions, and off-hires, responding promptly to enquiries, and converting new queries into reservations.
- Compliance & Documentation: Make sure no vehicle leaves without a signed rental agreement and full compliance paperwork, keep records up to date in our fleet systems, and support regular compliance audits.
- Logistics: Coordinate deliveries, collections, and handovers, working with our drivers and yard team to keep daily movements running smoothly.
- Commercial Performance: Support rental utilisation targets and spot opportunities to improve how we work.
We would love to hear from you if you have:
- Experience in a coordination, scheduling, or customer service role - ideally within commercial vehicle rental, hire, fleet, transport, or a similar fast-moving operational environment.
- Strong organisational skills and the ability to juggle multiple priorities at once.
- A customer-first approach and confident, professional communication skills.
- Good attention to detail, particularly with paperwork, records, and compliance.
- A practical, solution-focused mindset - you get problems sorted rather than passing them on.
- Confidence using IT systems to keep records accurate and up to date.
This role is fully office based at our Head Office in Alrewas, so you will need to live within a comfortable commute.
Our People
What do we value in our team members?
- A positive mindset coupled with a can-do attitude.
- A friendly demeanour with an eagerness to collaborate, building on our culture of learning, support, and growth.
- A balance between personal result-driven focus and a strong affinity for teamwork.
- Effective workload management skills and a proven ability to meet deadlines.
Benefits
In return, we offer a competitive salary, a generous holiday allowance, and a company pension. You will join an organisation with a strong reputation in the industry, and we empower our employees to take ownership of their roles, with ongoing opportunities for professional growth and development.
People join us for stability and security. But they stay for our fun and friendly culture that supports everyone to be the best they can be.
If you are an organised, customer-focused coordinator looking for a busy and varied role, please submit your application with a CV highlighting your relevant experience.
Apply now and take the next step in your career with Hexagon Leasing.
Benefits:
- Casual dress
- Company pension
- Free parking
- Life insurance
- On-site parking
Work Location: In person
