It support Work, Jobs in Westerleigh, Gls (with Salaries)

Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
MRO Systems Support Specialist
Boeing —Bristol
- Analysis skills
- Continuous improvement
- Communication skills
- Life insurance
Modern Workplace IT Specialist, Workstations
Amcor —Bristol
- Full-time
- Computer Science
- English
- Bachelor's degree
Senior ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
Public Sector - System Admin/Kubernetes Engineer
Hewlett Packard Enterprise —Bristol
- Full-time
- Computer Science
- English
- Bachelor's degree
Technical Account Manager
Xerox —Bristol
- Full-time
- Analysis skills
- In-person
- Leadership
6d
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workplace Engineer
Capgemini Sogeti —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Software Trainer
Mayden —Bath
- £40,000 a year
- Monday to Friday
- Hybrid work
- Public speaking
- Travel
- Training & development
- Annual leave
Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- SharePoint
Service Desk Analyst (L3),
Thorn SDS —Corsham
- Full-time
- Communication skills
- Annual leave
- Life insurance
Change Trainer
TLT —Bristol
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Organisational skills
Software Customer Service Manager
Oxford Instruments plc —Bristol
- Continuous improvement
- Training & development
- Annual leave
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- In-person
- Communication skills
4d
Field Based IT Technician - Schools and Business - Bristol - £28k to £30k
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Google Suite
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
8d
Part Time Technical Demonstrator: 3D Design
Bath Spa University —Bath
- £13,580 - £15,077 a year
- Part-time
- Hybrid work
- University
- Organisational skills
- Annual leave
- Employee assistance programme
Contract Change Trainer
TLT —Bristol
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
AC Technical Support Advisor
Daikin Industries Ltd. —Bristol
- Full-time
- Schematics
- Communication skills
Quick apply
AI Innovation and Enablement Specialist
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- AI
- Work from home
- Employee discount
Quick apply

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Senior Service Desk Analyst

Acacium Group -
Bristol

Quick apply

Job details

Full-time

Benefits

Employee assistance programme

Qualifications

Technical troubleshooting
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
IT permissions management
Ticket management systems
Technical support incident logging
Customer support
Remote diagnostics
Help desk

Full job description

We’re Hiring!

Senior Service Desk Analyst

Acacium Group

Bristol Pavilion, BS13 8AE

Monday to Friday (37.5 hours, permanent)

Competitive salary plus excellent benefits and bonus package

Unlock your potential:

As a Service Desk Analyst, you’ll be the go‑to support for our colleagues, helping them stay connected, productive and secure. You’ll handle user lifecycle requests, troubleshoot technical issues, and deliver an exceptional customer experience, all while working as part of a supportive and collaborative team.

As part of our global Service Desk team, we’re excited to offer a great opportunity for an IT professional to join us, supporting colleagues worldwide, with this role being based in Bristol.

As part of our global Group Delivery Services team within the Technology and Transformation division, you’ll play a key role in supporting our business units with expert advice and hands-on assistance. You’ll be at the heart of day-to-day operations while also contributing to the ongoing evolution of our workplace technology, making a real impact across the organisation.

About the Role

In this role, you will

Act as a senior point of escalation for complex technical issues, ensuring timely and effective resolution.
Manage user lifecycle processes including joiners, movers and leavers, access requests and permissions.
Diagnose and troubleshoot hardware, software, network and account‑related issues both remotely and on site.
Support device builds, deployments and maintenance, ensuring all equipment is secure and up to date.
Maintain accurate asset records and ensure all tickets are logged, prioritised and updated in line with SLAs.

What You’ll Bring

We don’t expect perfection. If most of this sounds like you, we’d love to hear from you:

Strong experience in a Service Desk or IT support role, ideally with exposure to a senior or escalation position.
Confident troubleshooting skills across hardware, software, networks and user access.
A customer‑focused mindset with the ability to communicate clearly and support users at all levels.

Why Join Us?

Your work will directly shape decisions that improve our services.
You’ll help us maximise value by ensuring data quality.
You’ll be part of a supportive team where new ideas are welcomed.
You’ll have opportunities to learn, grow, and develop your skills.

Your Benefits

Pensions scheme, free mortgage broker service & life assurance
Wellbeing Benefits. Employee Assistance Programme. Digital Health & Wellbeing App. Mental, Social, Physical & Financial Workshops
Endless learning and development opportunities at your fingertips, including fully funded qualifications
Recognition Benefits. Long Service awards, Exceptional performance awards & Increasing holiday allowance
Discounts. Shopping, lifestyle & cinema discounts

Experience We’re Looking For

Solid understanding of ITIL principles and service management best practice.
Experience managing user lifecycle processes and working with ticketing systems.
A proactive, solutions‑driven approach with the ability to work independently and prioritise effectively.

Inclusion & Accessibility

We are committed to creating a truly inclusive and diverse workplace where everyone feels valued, respected, and able to thrive. As an age-friendly and disability-confident employer, we welcome applications from people of all backgrounds, communities and ages, recognising unique skills, experience and perspectives individuals bring at every stage of their career. Guided by our core value of Putting People First, we are committed to fostering an inclusive culture and will consider flexible working options and reasonable adjustments wherever possible to suit individual needs.

#INDENT2022

Quick apply

Refine Your Search

it support jobs in westerleigh, gls

Senior Service Desk Analyst

MRO Systems Support Specialist

Modern Workplace IT Specialist, Workstations

Senior ICT Network Engineer

Public Sector - System Admin/Kubernetes Engineer

Technical Account Manager

Product Technical Support Engineer - TMS

Workplace Engineer

Software Trainer

Workplace Engineer

Service Desk Analyst (L3),

Change Trainer

Software Customer Service Manager

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

Field Based IT Technician - Schools and Business - Bristol - £28k to £30k

Part Time Technical Demonstrator: 3D Design

Contract Change Trainer

AC Technical Support Advisor

AI Innovation and Enablement Specialist

More jobs to discover

I want to receive the latest job alerts for it support in westerleigh, gls

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