Technical support Work, Jobs in Falkirk (with Salaries)

IT Desktop Support Technician - 12 Month FTC
Merck KGaA —Glasgow
- Laboratory experience
- SharePoint
8d
Service Desk Engineer
Waterstons Ltd —Glasgow
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Sick pay
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
7d
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- Computer skills
IT Support Apprentice
QA Apprenticeships —Glasgow
- £16,000 a year
- Full-time
- Hybrid work
- Communication skills
5d
Senior Systems Administrator (RevTech) - UK Remote
Everway —Glasgow
- Remote
- Salesforce
- Flexible schedule
Quick apply
13d
IT Support Engineer - 12 Month FTC
Plexus —Livingston
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
People Systems Administrator
Scottish Courts and Tribunals Service —Edinburgh
- From £28,782 a year
- Full-time
- Continuous improvement
- Communication skills
1d
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Computer literacy
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
F&C 5207 - G1 IT Support Services Assistant (607529) - 5207
South Lanarkshire —Hamilton
- £25,183 - £27,063 a year
- Computer literacy
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
11d
1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
1d
Senior Group IT Business Support Partner
Finsbury Food Group —Hamilton
- Full-time
- Analysis skills
- Bakery
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh
Deloitte —Edinburgh
- Hybrid work
- In-person
- Communication skills
6d
Service Desk Manager
GAP Group —Glasgow
- Full-time
- Continuous improvement
IT Security and Compliance Specialist
Craneware —Edinburgh
- Hybrid work
- Customer service
- Analysis skills
12d

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Business Development Director - Aftermarket Services – EMEA (Remote - Europe))
Plexus —Livingston
Market Intelligence: Maintain a deep understanding of current and potential customers, including their products, funding, and future manufacturing strategies.
Software Engineer, Data Infrastructure & Acquisition - Glasgow, United Kingdom
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Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP).
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technical support jobs near falkirk

IT Desktop Support Technician - 12 Month FTC

Merck KGaA -
Glasgow

Apply Now

Job details

Fixed term contract
8 days ago

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Driving Licence
Incident management
SCCM
Laboratory experience
SharePoint
Technical writing
Customer support
Customer interaction
Application support
CompTIA A+
Intune
Mobile devices
Identity & access management

Full job description

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your role:
We have an exciting opportunity for an IT Desktop Support Technician to join our team in Glasgow on a 12 Month Fixed Term Contract. In this role, you will be working as part of the local IT team providing 2nd and 3rd line support for incident management, both on-site & remotely, across all our locations in Scotland.

Key responsibilities include:

Supporting onboarding and transfer requests.
Providing support for integration activities.
Collaborating with global teams to resolve complex and advanced IT issues.
Supporting all services related to Lifecycle Management, Asset Management, License Management, and User Access Management for end-user software and hardware.
Delivering a positive, supportive experience to customers and colleagues.
Maintaining up-to-date knowledge of service offerings across all IT units (including training offerings and available resources).
Coordinating uninterrupted IT support and communicating ongoing strategy and execution with colleagues.
Providing end-user training, advice, and guidance on IT systems and processes.

Who you are:

Previous IT experience in a customer-facing role.
Experience supporting Windows laptops/desktops, Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive), and mobile devices (iPhones, iPads), including working with MDM solutions such as Intune and SOTI.
Proven experience handling enquiries, troubleshooting and escalations, and building partnerships with key customers for Infrastructure and End User Support.

Nice to have:

Microsoft Windows Desktop certification(s) or CompTIA A+; experience with Microsoft SCCM; ITIL certification.
Experience with technical documentation and knowledge management.
Understanding of security and quality standards.
Experience with innovation initiatives (e.g., process improvements, pilots, PoCs).
Experience providing IT support in a manufacturing or laboratory environment.
Experience working in a validated environment with specialist systems.
Flexibility to travel within the country to Stirling approximately once per month (driving licence preferred).

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Apply Now

Refine Your Search

technical support jobs in falkirk

IT Desktop Support Technician - 12 Month FTC

Service Desk Engineer

ITS Support Engineer I, IT Services

Service Desk Engineer

Digital Help Desk Apprentice

IT Support Apprentice

Senior Systems Administrator (RevTech) - UK Remote

IT Support Engineer - 12 Month FTC

People Systems Administrator

Desktop Admin II - 12 Month FTC

F&C 5207 - G1 IT Support Services Assistant (607529) - 5207

1st Line Support Analyst

Senior Group IT Business Support Partner

Onsite Senior Technical Analyst, IT Infrastructure Services, Edinburgh

Service Desk Manager

IT Security and Compliance Specialist

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