Senior application support analyst Work, Jobs in Manchester (with Salaries)

Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Azure
- SQL
- Scripting
Senior FinOps / Cloud Optimisation Analyst
Softcat —Manchester
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
Senior Business Change Analyst
Manchester Metropolitan University —Manchester
- £48,822 - £56,535 a year
- Full-time
- Organisational skills
- Business
- Communication skills
- Life insurance
12d
Senior Strategy Analyst
Manchester Airport —Manchester
- Hybrid work
- Microsoft Excel
- Business development
- Analysis skills
- Free parking
- Employee discount
9d
Senior Implementation Analyst
XPS Pensions Group —Manchester
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Analysis skills
- Continuous improvement
- IT
Treasury Senior Analyst - Middle Office
Together —Cheadle
- Full-time
Quick apply
Healthcare Data Analyst & Web developer
Harley Street Mental Health —Altrincham
- £30,000 - £32,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
14d
Senior Service Desk Analyst
AJ Bell —Manchester
- Full-time
- Hybrid work
- Azure
- Administrative experience
- Analysis skills
- Employee assistance programme
Quick apply
7d
Quality Assurance Analyst (Financial Crime)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Banking
- Annual leave
Quick apply
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
Senior Business Analyst
Northrop Grumman —Manchester
- Analysis skills
- Travel
- Agile
Senior Business Analyst
Conferma —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior ePMO Analyst
Freshfields —Manchester
- Full-time
- Microsoft Office
- Presentation skills
- Mentoring
Senior Workday Analyst - Absence & Time Tracking
Freshfields —Manchester
- Human resources
- Communication skills
Group FP&A Analyst - Financial Modelling
Outcomes First Group —Manchester
- Up to £65,000 a year
- Microsoft Excel
- ERP systems
- Business development
Senior Workday Analyst - Talent & Performance
Freshfields —Manchester
- Human resources
- Communication skills
Senior Business Analyst
Softcat —Manchester
- Hybrid work
- Analysis skills
- Bachelor's degree
- School
- Flexible schedule
Senior Business Analyst
Co-op —Manchester
- £50,000 - £60,000 a year
- Hybrid work
- Employee discount
2d
FP&A Analyst
Bravura Solutions —Manchester
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
2d

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Senior Specialist, Production Services Application Support Analyst

The Bank of New York Mellon Corporation -
Manchester

Apply Now

Job details

Full-time

Qualifications

Azure
Visual Basic
WebSphere
SQL
Splunk
Scripting
GitHub
ServiceNow
Application support
AI
Communication skills
PowerShell

Full job description

We’re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our team. This role is located in Manchester .

In this role, you’ll make an impact in the following ways:

Collaborate with Engineering, business units, and client-facing teams to support BNY Pershing developed and third-party software applications in a dynamic environment.
Provide application monitoring and support to internal technical and non-technical teams, Client Support, external third-party application support groups, and users of BNY Pershing hosted applications.
Investigate and diagnose issues arising from software, business processes, usage, or recent software releases, routing unresolved problems to relevant teams.
Proactively identify opportunities to improve monitoring, investigation, and incident resolution processes using AI tools and automation to streamline workflows and enhance response times.

To be successful in this role, we’re seeking the following:

Technical skills:
- Excellent SQL scripting skills
- Knowledge of any scripting language such as PowerShell or VBScript
- Experience of using monitoring tools such as AppD, Splunk, Grafana, Cloudprober, Moogsoft
- Knowledge of any scripting language such as PowerShell or VBScript
- Experience of using Azure and Snowflake technology
- Knowledge of multi-tier application architecture
- Experience of web technologies and internet based applications
- Experience of working with Production and Non-production environments
- Experience of application recovery of priority incidents with limited support
- Understanding of Message Queuing (i.e. IBM WebSphere MQ or Microsoft MQ etc.)
- Knowledge of any issue/problem tracking system such as ServiceNow
- Common AI tools (e.g., Microsoft Copilot, ChatGPT, GitHub Copilot) to support troubleshooting, documentation and automation
- AI Automation
- Agentic AI
- Prompt Engineering

Soft Skills:
- Excellent verbal and written communication skills
- Has the right attitude towards the role and is willing to support all products and react to live problems with the utmost priority.
- Demonstrates the ability to work with cross-continental, cross-culture support teams with a proven ability to liaise and coordinate between disparate and multi-disciplined teams.
- High level of professionalism when communicating with external clients and internal users to resolve problems.
- Take ownership of problems and strive to bring the problem to closure whilst managing expectations.
- Results oriented, leading by example with excellent analytical and problem-solving skills.
- Maintain an attitude of continual service improvement to help suggest improvements and drive change.

Apply Now

Refine Your Search

senior application support analyst jobs in manchester

Senior Specialist, Production Services Application Support Analyst

Senior FinOps / Cloud Optimisation Analyst

Senior Business Change Analyst

Senior Strategy Analyst

Senior Implementation Analyst

Senior Manager - Real Time Delivery Manager EMEA

Treasury Senior Analyst - Middle Office

Healthcare Data Analyst & Web developer

Senior Service Desk Analyst

Quality Assurance Analyst (Financial Crime)

PMO Analyst

Senior Business Analyst

Senior Business Analyst

Senior ePMO Analyst

Senior Workday Analyst - Absence & Time Tracking

Group FP&A Analyst - Financial Modelling

Senior Workday Analyst - Talent & Performance

Senior Business Analyst

Senior Business Analyst

FP&A Analyst

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