Operations manager Work, Jobs in Oxford, Eng (with Salaries)

Operations Manager, Oxford
Pass the Keys —Oxford
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Guest services
Quick apply
Customer Operations Manager
Royal Mail Group —Chipping Norton
- £45,888 - £50,476 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Sick pay
12d
Office and Operations Manager
Electrogenos —Abingdon
- Human resources
- Computer skills
Quick apply
3d
Head of Human Resources, Joint Head of Operations
University of Oxford —Oxford
- £56,623 - £65,336 a year
- Team management
- Human resources
- Recruiting
4d
Graduate Operations Manager
Network Plus —Kidlington
- £30,000 a year
- Microsoft Word
- IT
Quick apply
Operations Fulfilment/Product Project Manager
Essentra —Kidlington
- Hybrid work
- PMP
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Operations Supervisor
Coach —Bicester
- £33,280 - £36,000 a year
- Full-time
- Conflict management
- Training & development
- Employee discount
Watersports Centre Manager
Oxford Sail Training Trust —Cumnor
- £40,000 - £45,000 a year
- Weekend availability
- Management
- Team management
- Budgeting
- Free parking
- Life insurance
Quick apply
2d
Operations Team Leader
Smiths News —Oxford
- Training & development
- Communication skills
- Free parking
- Referral programme
Laboratory Manager (Operations & Contracts)
Analytical Expert Labs —Wantage
- Full-time
- Continuous improvement
- Team management
- Contracts
- Free parking
- Gym membership
Quick apply
Senior Manager, Trade Operations & Compliance, EMEA
Moderna, Inc. —Oxford
- Full-time
- English
- Analysis skills
- Bachelor's degree
- Annual leave
Operations Administrator
RABI —Oxford
- £28,000 a year
- Full-time
- Computer literacy
- Databases
- Travel
- Annual leave
- Employee assistance programme
13d
Director of Customer Engagement and Operations, EMEA
IPCI —High Wycombe
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
Transport & Operations Manager
Flogas Britain Limited —Aylesbury
- £37,227.44 - £40,774.00 a year
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager (Veterinary)
The Ralph Veterinary Referral Centre PLC —Marlow
- £50,000 - £60,000 a year
- Weekend availability
- Management
- English
- Contracts
- Free parking
- Annual leave
Quick apply
5d
Retail Security Operations Manager
Mitie —Reading
- Computer literacy
- Analysis skills
- Travel
Asset Management Operations Specialist (Fixed Term Contract)
Oxford University Press —Oxford
- £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
6d
VP & Managing Director, Clinical Strategic Operations, Mid-Sized Pharma Partnerships
IQVIA —Reading
- Full-time
- Hybrid work
- Business development
- Team management
- Leadership
14d
Microsoft Licensing Operations Manager
iomart —Marlow
- Full-time
- Continuous improvement
Operations Officer
1st Shield Security Service —Oxford
- £13.00 - £13.50 an hour
- Full-time
Quick apply

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Operations Manager, Oxford

Pass the Keys -
Oxford

Quick apply

Job details

Full-time
£33,000 - £35,000 a year

Benefits

Company pension

Qualifications

Operations management
Mobile applications
Housekeeping coordination
Decision making
Organisational skills
Supplier quality management
Household contractor coordination
Guest services
Communication skills
Property management
Vendor performance monitoring

Full job description

Pass the Keys is the UK’s leading full-service short-let and holiday-let management company, simplifying property hosting for homeowners since 2015. Our mission is to empower homeowners by delivering a hassle-free hosting experience while ensuring an exceptional guest stay.

Reporting to the Territory Manager, you will be the engine of our local operations, responsible for the end-to-end service delivery for our portfolio of properties. This is a performance-driven role where your success will be measured by core operational KPIs, including guest satisfaction ratings, cleanliness scores, health and safety compliance, and supplier performance. The ideal candidate thrives in a fast-paced environment, excels at complex scheduling and problem-solving, and has a passion for creating seamless, five-star experiences.

This is a hands-on role that requires strong organisational skills, and a sharp eye for detail.

We're looking for someone who is ambitious and keen to grow with the business. This role offers a clear development pathway, and we're looking for someone with the potential to progress into a Territory Manager position in the future.

Key Responsibilities

Service Delivery & Scheduling

Manage the day-to-day operations of the territory, ensuring properties are guest-ready for every stay.
Coordinate cleaning, maintenance and operational tasks across the property portfolio.
Plan resources for upcoming bookings and respond to day-to-day operational issues, including guest check-ins and check-outs.

Supplier & Provider Management

Recruit, onboard and support third-party service providers.
Monitor supplier performance, quality and availability, taking action where required.
Manage provider communications, hours and operational adjustments.

Quality, Compliance & Stock

Carry out property inspections and spot checks to maintain quality standards.
Ensure all properties remain compliant with health and safety requirements.
Manage linen, consumables, key control and property inventory.

Guest & Host Support

Coordinate the operational setup of new properties before launch.
Resolve operational issues for guests and hosts professionally and efficiently.
Review guest feedback and identify opportunities to improve the guest experience.

Key Performance Indicators (KPIs)

Performance will be measured against a range of operational KPIs, including:

Guest review ratings and cleanliness scores.
Property inspection and quality standards.
Health & safety compliance.
Service provider performance and app usage.
Operational contribution to territory profitability through efficient service delivery.

Requirements

Skills & ExperienceEssential

Experience in an Operations, Hospitality or Property Management role.
Excellent organisational and scheduling skills.
Strong problem-solving and decision-making abilities.
Experience managing suppliers or third-party contractors.
Excellent communication skills.
Confident using technology and mobile apps.
A hands-on approach with a willingness to visit properties regularly.

Desirable

Experience in short-term rental or property management.
Knowledge of property management software or ticketing systems.

Additional Requirements

Location: Remote role, but you must be based in Oxford with access to a car to visit properties.
Travel: Occasional travel to other Pass the Keys territories for meetings and training.

Benefits

Why Join Us?

At Pass the Keys, we are committed to fostering an environment where success is both achievable and sustainable. We believe in empowering our teams with the tools, support, and knowledge they need to thrive. As part of our team, you will benefit from:

A Global Vision: Join an ambitious company aspiring to be the global leader in short-let and holiday-let property management.
A Strong Company Culture: Our four core values—Drive, Evolve, Take Pride, and Together—guide everything we do.
Autonomy & Independence: We manage by results, not input. No micromanagement—just accountability and impact.
Professional Growth Opportunities: We encourage responsibility and development, allowing you to expand your skills as much as you can handle.
Flexible Work Arrangements: We understand the importance of work-life balance and support flexible scheduling where possible.
Competitive Salary: While there may be places that pay more, we offer competitive wages with strong career progression opportunities.
A Great Team: Work alongside inspiring colleagues in a supportive and collaborative environment.

UK-Specific Benefits:

30 days of holiday (including bank holidays) plus an extra day off for your birthday.
Pension scheme with salary sacrifice, matching contributions up to 7%.
Enhanced maternity pay—up to 90% of salary for six months.
Bonus scheme available after passing probation

Salary: £33,000-£35,000 guaranteed basic salary, plus quarterly uncapped bonus potential

Quick apply

Refine Your Search

operations manager jobs in oxford, eng

Operations Manager, Oxford

Customer Operations Manager

Office and Operations Manager

Head of Human Resources, Joint Head of Operations

Graduate Operations Manager

Operations Fulfilment/Product Project Manager

Operations Supervisor

Watersports Centre Manager

Operations Team Leader

Laboratory Manager (Operations & Contracts)

Senior Manager, Trade Operations & Compliance, EMEA

Operations Administrator

Director of Customer Engagement and Operations, EMEA

Transport & Operations Manager

Operations Manager (Veterinary)

Retail Security Operations Manager

Asset Management Operations Specialist (Fixed Term Contract)

VP & Managing Director, Clinical Strategic Operations, Mid-Sized Pharma Partnerships

Microsoft Licensing Operations Manager

Operations Officer

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