Work from home Work, Jobs in Kettering Nn15 (with Salaries)

Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Sales
- Customer service
- Organisational skills
- Work from home
- Employee discount
Business Development Representative - B2C
LSL Property Services —Kettering
- Full-time
- Remote
- CRM software
- Business development
- Communication skills
5d
Trading Standards Officer
Peterborough City Council —Peterborough
- £39,152 - £42,839 a year
- Remote
- Annual leave
- Employee discount
8d
Final MileTerritory Manager
Evri —Northampton
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
11d
Payroll Administrator
Education Personnel Management Ltd —Huntingdon
- Full-time
- Remote
- Customer service
- Data entry
- Communication skills
- Annual leave
- Sick pay
Quick apply
1d
Accounting Technician
U.S. Air Forces, Europe —Alconbury
- £16.50 an hour
- Full-time
- Remote
- Travel
- Accounting
- In-person
Remote Sales Executive
Bathroom Showroom —Crick
- Weekend availability
- Remote
- CAD
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
13d
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
Supplier Relations Specialist - Bilingual Italian & English
apexanalytix —Milton Keynes
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Assistant Psychologist
Keys Group —Milton Keynes
- £26,300 a year
- Full-time
- Remote
- Military
- Driving
- Psychology
Quick apply
Head of FM Key Accounts
PHSGroup —Milton Keynes
- Remote
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Employee discount
13d
3rd Line Engineer 24/7
Ekco —Milton Keynes
- Night shift
- Remote
- SharePoint
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Strategic Service Accounts Manager - EMEA
Vertiv —Bedford
- Remote
- Travel
- Communication skills
14d
Customer Support Engineer
SPX —Wappenham
- Remote
- Maintenance
- Mentoring
- In-person
Quick apply
Business Development Manager
DHL Supply Chain —Rugby
- Remote
- Up to 50% travel
- Sales
- Research
- Annual leave
2d
Sales Specialist Manager - North
ABAgri —Peterborough
- From £65,000 a year
- Remote
- Team management
2d
Project Manager,
KOMPAN —Milton Keynes
- Remote
- Management
- Microsoft Office
- Project management
Finance Business Partner
DHL Supply Chain —Milton Keynes
- Remote
- Travel
- Accounting
- Contracts
7d
Solutions Designer
DHL Supply Chain —Rugby
- Remote
- Continuous improvement
- Communication skills
- Annual leave
13d

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Cruise Travel Expert

Iglu.com -
Rugby

Apply Now

Job details

Full-time

Benefits

Work from home
Discounted gym membership
Employee discount
Car scheme

Qualifications

Sales
Customer service
Numeracy
Organisational skills
IT
Negotiation

Full job description

Role Purpose

As a cruise travel expert you will be responsible for ensuring each customer's journey is seamless, from the first phone call or email to when they depart using your extensive knowledge of cruise lines and destinations. You will be part of an energetic and positive team. We’re after people with drive, enthusiasm and flexibility because that’s what our customers expect these days. We want enthusiastic, innovative and passionate people.

Key Responsibilities:

By using your expertise you will maximise sales through the selling of cruise holiday products, ancillaries and spot opportunities to upsell, whilst executing accuracy and diligence
Ability to Switch sell products where needed whilst at the same time taking into account customer needs and desires.
Ensuring all forms of contact - such as phone calls and emails are handled quickly but met with a consistent level of service and meets company standards.
Responsible for completing all required administrative tasks to set guidelines.
You will be accountable for meeting and exceeding personal sales targets and KPIs
You will build valuable relationships with your customers, ensuring your tone of voice, language and contact are in line with our brand guidelines.
Take ownership of customer experience whilst delivering a high level of customer service
Actively working with the business to share recommendations for change based on customer feedback.
Effectively resolve customer complaints where needed

Skills and Experience:

Strong negotiation skills
Target driven mindset with history of meeting and exceeding KPI’s.
Experience of handling customer enquiries, calls and emails professionally.
Good Standard of IT skills including but not limiting to Word, Excel, GDocs

Behavioural Role Fit:

A real passion for travel and customer service
A confident communicator written and spoken with proven persuasive and influencing skills.
Ability to really listen to the customer, quickly identify their needs and make sound recommendations.
Drive for results, commitment, loyalty and service excellence to brand and customers
Have a positive and hard working mentality and enjoy working as part of a team.
Thrives in a sales environment, working under pressure, is self motivated to achieve performance targets.
Excellent attention to detail and understands the impact of errors on the business and customers.
An expert in areas they have visited and can share that knowledge with our customers and colleagues.
Excellent numeracy skills
First-rate organisational skills
Flexibility is key to the success of this role. The ability to adapt to different people, customers, challenges and ways of working.

Role Key Performance Indicators:

Conversion
Base Margin
Margin per booking
Transactions per hour
quality and % of error free work
attendance and adherence
Customer Satisfaction

Why Join Iglu?

Iglu.com is the UK’s largest specialist ski and cruise travel agency, we pride ourselves on our first-hand knowledge of the unique packages and holiday experiences we offer.

Hybrid and Remote working options, you must be based in the UK
Discounted travel offers for family and friends
Gym discounts at all major chains across the UK
Mental Health and Wellbeing Support
Electric Vehicle Scheme
24/7 Online GP Service
Life Assurance for all
Help shape the culture of Iglu by getting involved in our Charity or Social Committee
Bi-annual Company Get Togethers

Working Hours:

37.5 hours over 5 days if applying for full time hours.
Shift pattern between the hours of 9am and 10pm Monday to Friday, 9am - 9pm on Saturday and 10am - 9pm on Sunday/
You will be expected to work 5 out of 8 weekend days.

Start date for this role is 19th Oct 2026

Apply Now

Refine Your Search

work from home jobs in kettering nn15

Cruise Travel Expert

Business Development Representative - B2C

Trading Standards Officer

Final MileTerritory Manager

Payroll Administrator

Accounting Technician

Remote Sales Executive

Coalition Support Service Desk Technician

Supplier Relations Specialist - Bilingual Italian & English

TPA Liability Claims Handler

Assistant Psychologist

Head of FM Key Accounts

3rd Line Engineer 24/7

Strategic Service Accounts Manager - EMEA

Customer Support Engineer

Business Development Manager

Sales Specialist Manager - North

Project Manager,

Finance Business Partner

Solutions Designer

I want to receive the latest job alerts for work from home in kettering nn15

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Why Join Iglu?

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