Restaurant reception manager Work, Jobs in London (with Salaries)

Reception Manager
ETM Group —London
- Full-time
- Hospitality
- Bar
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Casual Receptionist
The Rubens at the Palace Hotel —London
- £15.59 an hour
- Part-time
- Hospitality
- Bar
- English
- Employee assistance programme
- Referral programme
Quick apply
14d
Hotel Reception Manager - Nights
The Cumberland —London
- £35,875 a year
- Full-time
- Hospitality
- Hotel
- Analysis skills
- Employee discount
- Referral programme
Quick apply
4d
Hotel Reception Manager - Nights
The Royal Horseguards —London
- £33,825 a year
- Full-time
- Hospitality
- Hotel
- Analysis skills
- Employee discount
- Referral programme
Quick apply
Guest Service Manager
Rapport —London
- Full-time
- Front desk
- Guest services
- Employee assistance programme
10d
Office Manager / Executive Assistant
Newsweek —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Front Office Manager
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Duty Manager, The Savoy Hotel
FAIRMONT —London
- Hospitality
- English
- Hotel
- Language training provided
- Employee assistance programme
Quick apply
7d
Night Manager
The Guardsman Hotel —London
- £33,500 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Flexible schedule
Quick apply
2d
Night Manager
Richmond Harbour Hotel —Richmond
- £26,000 - £28,000 a year
- Part-time
- Hotel
- Front desk
- IT
- Employee assistance programme
Quick apply
Front of House Manager - 6 months FTC
The Royal Horseguards —London
- £47,000 a year
- Hotel
- Analysis skills
- Guest services
- Employee discount
- Referral programme
Quick apply
Guest Relations Manager
Hilton —London
- Full-time
- Hospitality
- Hotel
- IT
Assistant Front Office Manager
Hilton —London
- Full-time
- Hospitality
- Sales
- Hotel
Head Host/Hostess
74 Duke —London
- Weekend availability
- Hospitality
- Bar
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Hotel Duty Manager
Premier Inn —Dartford
- Up to £13.86 an hour
- Part-time
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
6d
Guest Service Manager
The Cura - Reception —London
- Weekend availability
- Management
- Hotel
- Supervising experience
- Annual leave
- Employee discount
Quick apply
Airlines Guest Relations Manager
MERCURE —London
- Full-time
- Hospitality
- Hotel
- Restaurant
- Employee discount
Quick apply
Front of House Staff
MAD-LAGREE Fitness —London
- £13 an hour
- Part-time
- Hospitality
- Customer service
- English
- Store discount
- Employee discount
Quick apply
Front Office Receptionist
Kimpton —London
- £30,472 a year
- Weekend availability
- English
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
12d
Night Manager
Hilton Garden Inn London Heathrow Airport —Hounslow
- £32,448 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
7d

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Reception Manager

ETM Group -
London

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Hospitality
Front desk
Leadership
Communication skills

Full job description

Wagtail is a premium rooftop restaurant and bar in the heart of the City of London, offering a refined dining experience, elegant atmosphere, and a strong focus on exceptional service. Set across multiple terraces with striking views of London's skyline, Wagtail delivers modern British cuisine alongside a curated drinks offering, creating a sophisticated and memorable guest experience.

As part of ETM Collection within ETM Group, Wagtail sits within a portfolio recognised for operational excellence, people development, and some of London's most distinctive hospitality venues.

Role Overview:

At ETM Group, being a Reception Manager is a key guest-facing leadership role within our premium hospitality environments. You're not just managing bookings - you're shaping the guest journey from the very first interaction, ensuring a seamless, polished, and memorable arrival experience that reflects our EPIC values.

Across our ETM Collection venues - from rooftop restaurants to refined dining spaces - our Reception Managers play a vital role in delivering an exceptional front-of-house experience. You will oversee reservations, manage guest flow, and ensure every interaction is handled with professionalism, warmth, and attention to detail.

Working closely with your General Manager and wider management team, you will take ownership of the reception operation, including team leadership, booking management, and guest relations. This is a hands-on role where you will lead from the front, support your team, and ensure the reception area operates with efficiency and precision at all times.

If you are highly organised, guest-focused, and passionate about delivering outstanding first impressions, this is an opportunity to grow within one of London's leading hospitality groups.

Company Benefits:

Competitive industry pay (based on salary & Tronc)
Guaranteed 48 hours per week contract
50% discount for you and up to 5 friends at any of our venues
5.6 weeks paid annual leave
Pension
Quarterly Bonus Scheme
Generous employee referral scheme
Discounted shopping at many high street stores
Cycle to work scheme
Access to Wagestream for better money management
Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
Group wide Learning and Development opportunities
Complementary hot drinks in your venue
Complementary meal on shift
Your birthday lunch is on us

The Ideal Candidate Will Present:

Proven Experience: You have experience in a reception, reservations, or front-of-house management role within a premium or high-end hospitality environment.

Leadership Skills: You are a confident and organised leader, able to manage and develop a reception team.

Guest-centred Approach: You are passionate about delivering a warm, polished, and professional guest experience.

Organisation & Attention to Detail: You can manage reservations, guest flow, and table planning with precision.

Communication Skills: You communicate clearly and professionally with guests and internal teams.

Commercial Awareness: You understand the importance of reservations management in driving covers and maximising revenue.

Problem-Solving Ability: You are proactive and confident in resolving guest queries and handling challenges.

Hands-On Approach: You lead from the front, ensuring the reception area runs smoothly and efficiently at all times.

About Us:

ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, - we deliver exceptional food, drink, entertainment, and guest experiences across the capital.

From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge.

ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Quick apply

Refine Your Search

restaurant reception manager jobs in london

Reception Manager

Casual Receptionist

Hotel Reception Manager - Nights

Hotel Reception Manager - Nights

Guest Service Manager

Office Manager / Executive Assistant

Front Office Manager

Duty Manager, The Savoy Hotel

Night Manager

Night Manager

Front of House Manager - 6 months FTC

Guest Relations Manager

Assistant Front Office Manager

Head Host/Hostess

Hotel Duty Manager

Guest Service Manager

Airlines Guest Relations Manager

Front of House Staff

Front Office Receptionist

Night Manager

I want to receive the latest job alerts for restaurant reception manager in london

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