Application support engineer Work, Jobs in Oxford, Oxf (with Salaries)

Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
Experienced/Senior DevOps Engineer (AWS/Azure) - Tech Team
Rebellion —Oxford
- Full-time
- Azure
- DevOps
- AWS
- Free parking
- Relocation assistance
Quick apply
Full-Stack Software Engineer III
Elsevier —Oxford
- Full-time
- Java
- SQL
- JavaScript
Full-Stack Software Engineer III
RELX —Oxford
- Full-time
- Java
- SQL
- JavaScript
Software Test Engineer
MDA —Didcot
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Employee assistance programme
- Life insurance
10d
Junior Embedded Engineer (RTOS)
Lumai —Oxford
- Full-time
- Hybrid work
- Engineering
- C++
- Bachelor's degree
- Annual leave
Quick apply
Software Engineer II
Tripadvisor —Oxford
- Java
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Senior Software Engineer
Audi Motorsport AG —Bicester
- Full-time
- English
- APIs
- AI
Sr. Software Engineer
MDA —Didcot
- Full-time
- Hybrid work
- Analysis skills
- C++
- Presentation skills
- Employee assistance programme
- Life insurance
Data Ops Analyst
Primark —Reading
- Analysis skills
- Continuous improvement
4d
Cyber Software and Dev Ops Lead
Vodafone —Newbury
- Full-time
- Master's degree
- Bachelor's degree
- Annual leave
5d
Senior Infrastructure Engineer
Dexory —Wallingford
- Azure
- DevOps
- AWS
- Employee assistance programme
- Life insurance
Quick apply
Graduate Controls Engineer
Alloyed —Kidlington
- From £42,000 a year
- Engineering
- C++
- Communication skills
Senior Python Cloud Developer
Oxford Nanopore Technologies —Oxford
- Full-time
- AWS
- JavaScript
- APIs
Senior Software Engineer
KANTAR —Reading
- Full-time
- Hybrid work
- Azure
- AWS
- APIs
Senior React Frontend Developer (Data)
Open Cosmos —Didcot
- Hybrid work
- English
- JavaScript
- APIs
Digital Transformation Tech Authority
Vodafone —Newbury
- Full-time
- DevOps
- SQL
- Analysis skills
- Annual leave
Embedded Systems Engineer (Hardware)
Alloyed —Kidlington
- Engineering
- C++
- Communication skills
VHDL Firmware Engineer
ALTEN —Reading
- £35,000 - £65,000 a year
- Full-time
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Senior Software Developer
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Work from home
- Employee assistance programme

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application support engineer jobs near oxford, oxf

Sr. Premium Support Engineer - Identity & Access Management (IAM)

OpenText -
Reading

Apply Now

Job details

Qualifications

Authentication
TCP
Azure
Oracle
Kubernetes
Microsoft SQL Server
Technical support
Java
Firewall
AWS
Docker
Bachelor's degree
SSL
PostgreSQL
Linux
TCP/IP
Communication skills
Python
Shell Scripting

Full job description

OPENTEXT - THE INFORMATION COMPANY
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact
Come join us as aSenior Premium Support Engineer inReading, GBR where you will act as a Senior Technical Support Engineer who will assist assigned customers by providing a single point of contact into the OpenText Technical Support organization. You will add value for your assigned Premium Support customers by gaining first-hand knowledge of theirNetIQ IAM environment(s), configuration and support requirements. This familiarity will accelerate response times and resolution times for support incidents.

What the role offers

Be the single point of contact for NetIQ IAM technical support cases logged by your assigned Premium Support customers,
Develop an in-depth understanding of your customers’ NetIQ IAM environment and configuration to resolve their support cases more efficiently,
Develop a strong working relationship with the customer's technical team,
Provide proactive technical support advice to assigned customers to improve the performance and reliability of their NetIQ IAM solutions and minimise operational support issues,
Coordinate with other OpenText technical experts and IAM Product Engineering as required to expedite timely resolution of support cases.

What you need to succeed

3+ years of previous experience in a technical support environment (and a Bachelor's degree, or higher, in a technical field is considered a plus)
Calm and analytical individual with excellent troubleshooting skills
Professional with excellent communication skills, authoritative voice during critical situations
Helpful, flexible and willing to go the extra mile to ensure customer satisfaction.
Advanced knowledge of NetIQ IAM products: Identity Manager, Access Manager, Identity Governance, eDirectory, SSPR, Advanced Authentication, Privileged Access Manager.
Familiarity with the following would beadvantageous:
Windows and Linux administration
Advanced networking knowledge: TCP/IP, Firewalls, Proxy servers
Basic understanding of databases (PostgreSQL, Oracle, MS SQL Server)
Basic understanding of web technologies (HTTP/SSL/web servers)
Cloud experience: AWS and Azure specifically
Containers experience: Docker/Kubernetes or any of the open-source alternatives
Python, Java and Shell scripting.#LI-Onsite

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

Refine Your Search

application support engineer jobs in oxford, oxf

Sr. Premium Support Engineer - Identity & Access Management (IAM)

Experienced/Senior DevOps Engineer (AWS/Azure) - Tech Team

Full-Stack Software Engineer III

Full-Stack Software Engineer III

Software Test Engineer

Junior Embedded Engineer (RTOS)

Software Engineer II

Senior Software Engineer

Sr. Software Engineer

Data Ops Analyst

Cyber Software and Dev Ops Lead

Senior Infrastructure Engineer

Graduate Controls Engineer

Senior Python Cloud Developer

Senior Software Engineer

Senior React Frontend Developer (Data)

Digital Transformation Tech Authority

Embedded Systems Engineer (Hardware)

VHDL Firmware Engineer

Senior Software Developer

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