Functional architect Work, Jobs in Stevenage, Hrt (with Salaries)

Senior ServiceNow Consultant
Technosys Limited —Chesham
- Management
- Sales
- IT
Retail Construction Project Manager
Hotel Chocolat —Royston
- Hybrid work
- Hospitality
- Hotel
- Project management
- Employee discount
4d
Technical Delivery manager
Orion Innovation —London
- Full-time
- Azure
- SQL
- Continuous improvement
Quick apply
Senior Technical Staff Engineer - Architect (SoC)
Microchip Technology —Cambridge
- Full-time
- Computer Science
- Engineering
- Master's degree
Software Engineer
Redgate —Cambridge
- Up to £55,000 a year
- Full-time
- Hybrid work
- Azure
- Heavy lifting
- SQL
- Annual leave
6d
Principal Enterprise Data Architect
Roche —Welwyn
- Mentoring
6d
Network Engineer (Integration and Trials)
MBDA —Stevenage
- Up to £52,500 a year
- Overtime
- Hybrid work
- Windows
- Computer networking
- IT
- Free parking
R&D Development Engineer
NicholsonSTS —Bassingbourn
- £30,000 - £45,000 a year
- Full-time
- AutoCAD
- CAD
- English
- Free parking
- Annual leave
Quick apply
Product Owner (18 month FTC)
Just Group —London
- Full-time
- Hybrid work
- Annual leave
Project Manager
Graphcore —Cambridge
- Project management
- Communication skills
Contract Data Engineer
Connells Group —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
Quick apply
12d
Graduate Landscape Architect
Bidwells —Cambridge
- Full-time
- AutoCAD
- Bachelor's degree
- Communication skills
- Employee discount
5d
Lead Business Analyst
Graphcore —Cambridge
Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Sales
- AWS
- Bachelor's degree
Senior Software Engineer, Windows/Desktop Applications - Cambridge, United Kingdom
Speechify —Cambridge
- Remote
- Windows
- C++
- Mentoring
13d
Senior Project Manager
Cognite - AI for Industry —London Colney
- Remote
- Azure
- Computer Science
- PMP
Quick apply
D365 Senior SCM Consultant
Dominos —Milton Keynes
- Full-time
- Computer Science
- Continuous improvement
- Travel
Senior Marketing Planning Manager
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Marketing
- Agile
- AI
11d
Business Analyst (French Speaking)
IQGeo —Cambridge
- Up to £50,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- APIs
- Annual leave
Quick apply
Staff Product Security Engineer
Entrust —Cambridge
- Full-time
- Hybrid work
- Computer Science
- Java
- Master's degree
3d

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Senior ServiceNow Consultant

Technosys Limited -
Chesham

Apply Now

Job details

Permanent

Qualifications

ITIL Certification
Management
Sales
Application development
ITIL
ServiceNow
IT
Requirements gathering
Leadership
Communication skills

Full job description

ServiceNow certified implementer is required to assess client critical business challenges and develop formal recommendations that help the client achieve objectives using sound industry leading strategies. The key focus of this role will be on IT Service Management, and the configuration and customisation of Service Management tools (particularly ServiceNow) to support its effective and efficient execution.

The key here is to ensure that the tool is configured, customised and used in the right way to:

Add maximum value within the ITIL v3 service management context, and
Be a sustainable and supportable configuration which maximises the benefits of the SaaS model.

Operationally accountable for the outcome of own engagements, and acts as a lead consultant on both Advisory and Technical solution engagements which require a team of multiple consultants. Works in a professional manner to represent to the client at a senior level, and to deliver high customer satisfaction by completing project responsibilities to a high quality, on time and to budget.

Responsibilities

Assemble information to determine, document and agree customer requirements.
Plan and manage IT Service Management tools and process discovery activities, conduct executive scans and strategic assessments, analyse and report findings and make recommendations.
Design service management solutions together with supporting tooling configurations and/or functional specifications, based on industry best practice.
Identify opportunities to drive more value from an organization’s IT strategy by targeting areas which contribute to improved business performance and innovation.
Work collaboratively with clients, up to and including CIO level, to develop and execute solution strategies that support organizational direction.
Architect ServiceNow solutions to support best practice processes needed to deliver business requirements.
Deliver advisory services centred on ServiceNow configuration optimisation for performance and capability.
Manage engagements and ensure continuity for customer from pre-sales to delivery.
Identify additional business opportunities resulting from CBC-ITIS engagements.
Actively develop practice IP, points of view, publish white papers and speak in specific practice industry forums.

Key skills and Experience

ITIL V3 certified (minimum foundation level)
Certified ServiceNow Implementer
Service Management best practices
Clear understanding of process-centric IT, the interaction of human-based and system-based processes and business events

Excellent Consulting Skills

Requirements gathering and problem solving methods
Communication and presentation skills
Client management
Capability to support the sales team to identify and develop business opportunities, within the existing work scope
Plan and manage discovery/assessment activities for consulting engagements/teams
Detailed knowledge and experience of ServiceNow at an architectural level
Knowledge of other ITSM tools at a similar level would be an advantage
Design, development and deployment best practices for the ServiceNow platform and similar ITSM toolsets
Technical design of cost-effective service management solutions
Integration of ServiceNow with other ITSM-related toolsets (e.g. event monitoring)
Creation of functional specifications for ServiceNow configuration and customisations needed to deliver defined requirements

ServiceNow Technical Skills

ServiceNow for custom Application Development
Create and modify workflows

External Client-Facing Consulting Experience, including

Gathering requirements, problem solving and making recommendations
Track record in mid-sized and Fortune 1000 customer environments

Demonstrated Success – Consulting Context

Developing and delivering solutions.
Achievement of high level of Customer Satisfaction on consulting engagements.

Broad IT Experience, Including

Full development lifecycle (requirements, design, build, test, deploy, support)
IT service delivery management experience
Demonstrable thought leadership, through authorship (or participation in) white papers or presentation at conferences.
Team leading and/or management, including team planning, prioritizing & goal setting
Identification and exploitation of opportunities to drive more value from an organization’s IT strategy by targeting areas which contribute to improved business performance and innovation
Working collaboratively with clients to develop and execute solution strategies to support organizational direction
Architecting Service Management tools and process implementations as solutions to business requirements.

To apply please send your CV to [email protected] or simply contact us and one of our team members will call you for a friendly chat.

Apply Now

Refine Your Search

functional architect jobs in stevenage, hrt

Senior ServiceNow Consultant

Retail Construction Project Manager

Technical Delivery manager

Senior Technical Staff Engineer - Architect (SoC)

Software Engineer

Principal Enterprise Data Architect

Network Engineer (Integration and Trials)

R&D Development Engineer

Product Owner (18 month FTC)

Project Manager

Contract Data Engineer

Graduate Landscape Architect

Lead Business Analyst

Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence

Senior Software Engineer, Windows/Desktop Applications - Cambridge, United Kingdom

Senior Project Manager

D365 Senior SCM Consultant

Senior Marketing Planning Manager

Business Analyst (French Speaking)

Staff Product Security Engineer

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Responsibilities

Key skills and Experience

Excellent Consulting Skills

ServiceNow Technical Skills

External Client-Facing Consulting Experience, including

Demonstrated Success – Consulting Context

Broad IT Experience, Including

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