Customer experience manager Work, Jobs in Douglas, Iom (with Salaries)

Customer Service Officer
Isle of Man Government —Douglas
- £29,336 - £35,386 a year
- Full-time
- Relocation assistance
- Annual leave
2d
Promotions Manager
Games Global Operations Limited —Douglas
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
1d
Business Manager
Standard Bank —Douglas
- Full-time
- Team management
- Business
- Leadership
13d
Assistant Hotel Manager
Premier Inn —Douglas
- £35,000 - £38,500 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
5d
Senior Relationship Manager, Business and Commercial Banking
Standard Bank —Douglas
- Full-time
- Customer service
- Business development
- Banking
Assistant Store Manager
Mountain Warehouse —Douglas
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
2d
Assistant Manager - Douglas
Hays Travel —Douglas
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
2d
Counter Manager - Douglas IOM
Benefit Cosmetics UK —Douglas
- Part-time
- Sales
- Customer service
- Annual leave
- Referral programme
8d
Quality Assurance Officer
Standard Bank —Douglas
- Full-time
- Quality control
- Banking
- Analytics
14d
International Private Banking Relationship Associate
Lloyds Banking Group —Douglas
- £33,203 - £34,950 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Banking
1d
Accounts Services Administrator (Fixed Term Contract)
Standard Bank —Douglas
- Full-time
- Continuous improvement
- Banking
12d
Content Marketing Manager
Canonical —Douglas
- Remote
- Social media management
- English
- Project management
- Employee assistance programme
Quick apply
Regional SDR Director
Canonical —Douglas
- Remote
- Business development
- Bachelor's degree
- Team management
- Employee assistance programme
Quick apply
7d
Operational Regulatory Reporting Analyst
Zurich Insurance —Douglas
- Continuous improvement
- Mentoring
- Training & development
Beauty Therapist
Superdrug —Douglas
- £15 an hour
- Customer service
- Store discount
- Employee discount
Quick apply
Staff Design Engineer - Cloud Networking UX
Canonical —Douglas
- Remote
- Bachelor's degree
- Travel
- Computer networking
- Employee assistance programme
Quick apply
Engineering Manager - Security Standards and Hardening
Canonical —Douglas
- Remote
- Computer Science
- English
- Bachelor's degree
- Employee assistance programme
Quick apply
Containerization & Virtualisation Engineer
Canonical —Douglas
- Remote
- Computer Science
- English
- Bachelor's degree
- Employee assistance programme
Quick apply
Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics
Canonical —Douglas
- Remote
- Presentation skills
- Bachelor's degree
- Machine learning
- Employee assistance programme
Quick apply
Senior Web Engineer
Canonical —Douglas
- Remote
- Computer Science
- Software troubleshooting
- English
- Employee assistance programme
Quick apply

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Customer Service Officer

Isle of Man Government -
Douglas

Apply Now

Job details

Full-time
£29,336 - £35,386 a year
2 days ago

Benefits

Relocation assistance
Cycle to work scheme
Annual leave
Company pension
Canteen
Pay rise

Qualifications

Customer support
Customer interaction

Full job description

About the role

Do you enjoy combining customer service with detailed, accurate decision making? As a Customer Service Officer within Social Security, you'll assess benefit claims, review supporting evidence, calculate entitlements, process payments and provide one to one support to customers. Working in a fast paced team, you'll manage a varied workload, dealing with enquiries, maintaining records and ensuring claims are processed efficiently and correctly.

You'll enjoy a role that combines problem solving, customer interaction and responsibility. Supporting customers, making informed decisions and contributing to continuous improvement, you'll play an important part in delivering an efficient and professional service. Put your customer service, organisation and attention to detail skills to good use in a role where every day brings new challenges, your decisions matter, and your work helps deliver essential support to people across the Isle of Man. Apply today!

A workplace that invests in you

A competitive salary that increases each 12 months until you reach the salary maximum.

A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.

A flexi-time scheme where you can accrue additional time worked to take time off in line with the relevant flexi-time scheme.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Things to note

Please note a relocation package is not available for this role.

Ready to apply?

We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at [email protected].

To get the best out of your application, read our article on the important essentials you need to know before applying.

Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online, please contact us on 01624 685000 or by email at [email protected].

Apply Now

Refine Your Search

customer experience manager jobs in douglas, iom

Customer Service Officer

Promotions Manager

Business Manager

Assistant Hotel Manager

Senior Relationship Manager, Business and Commercial Banking

Assistant Store Manager

Assistant Manager - Douglas

Counter Manager - Douglas IOM

Quality Assurance Officer

International Private Banking Relationship Associate

Accounts Services Administrator (Fixed Term Contract)

Content Marketing Manager

Regional SDR Director

Operational Regulatory Reporting Analyst

Beauty Therapist

Staff Design Engineer - Cloud Networking UX

Engineering Manager - Security Standards and Hardening

Containerization & Virtualisation Engineer

Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics

Senior Web Engineer

I want to receive the latest job alerts for customer experience manager in douglas, iom

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