Staff software engineer Work, Jobs in Birmingham, Eng (with Salaries)

Second Line IT Engineer
GT Stewart Limited —Birmingham
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
3d
Programmer
Staffordshire County Council —Stafford
- £33,699 - £38,220 a year
- Weekend availability
- No degree
- Flexitime
10d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
Advanced Research Engineer
The Manufacturing Technology Centre —Coventry
- £42,000 - £48,000 a year
- Full-time
- Analysis skills
- AI
- Communication skills
Quick apply
Research Engineer
The Manufacturing Technology Centre —Coventry
- £36,000 - £40,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
Project Engineer Digital
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Engineering
- No degree
Road Engineer
WSP —Birmingham
- Part-time
- Hybrid work
- Engineering
- Flexitime
- Work from home
Lighting Design Engineer
REXEL —Birmingham
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
12d
Staff Civil Drainage Engineer - Transmission & Distribution (Multiple Locations, UK)
Burns & McDonnell —Birmingham
- Full-time
- Civil engineering
- Engineering
- Analysis skills
5d
Principal Water Quality Scientist/ Modeller
AECOM —Birmingham
- Full-time
- Hybrid work
- Master's degree
- Mentoring
- Scripting
Senior Design Engineer
Sisk —Birmingham
- Full-time
- Continuous improvement
- Mentoring
- Training & development
- Annual leave
HGV Technician / Mechanical Engineer - Nights
DPD Group UK —Hinckley
- Up to £63 an hour
- Full-time
- Organisational skills
- Automotive diagnostics
- Time management
- Free parking
Quick apply
Senior Revit Designer - Transmission & Distribution (Birmingham, UK)
Burns & McDonnell —Birmingham
- Full-time
- Engineering
- Bachelor's degree
- Quality control
Senior Automation & Machinery Design Engineer - Coventry
Brett Martin Daylight Systems —Coventry
- Full-time
- Programmable logic controllers
- Free parking
- Annual leave
Quick apply
Senior/Principal Chartered Landscape Architect
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- English
- Business development
- Project management
Data Center Electrical Technical Director
Springtide Project Services —Birmingham
- Full-time
- Engineering
- Business development
- Analysis skills
JCB Engineer
Chandlers Farm Equipment —Bridgnorth
- £39,000 - £65,000 a year
- Overtime
- Customer service
- Computer skills
- Communication skills
- Employee discount
- Referral programme
Senior HV Plant Engineer - Transmission & Distribution (Multiple Location, UK)
Burns & McDonnell —Birmingham
- Full-time
- Computer literacy
- Business development
- Analysis skills
Senior Control Panel Designer
Bridges Electrical Engineers —Bromsgrove
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee discount
- Referral programme
Quick apply
Associate Director - Project Planning
AECOM —Birmingham
- Full-time
- Hybrid work
- Sales
- Business development
- Continuous improvement
13d

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Second Line IT Engineer

GT Stewart Limited
Birmingham

Quick apply

Job details

Permanent
£28,000 - £32,000 a year
3 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Cloud infrastructure
Driving Licence
Software deployment
Disaster recovery
Microsoft Exchange
Network infrastructure
User account management
Network support
SharePoint
Technical writing
IP networking
Customer support
Application support
Cybersecurity
Communication skills
Active Directory
Intune
Mobile devices

Full job description

Job Title: Second Line IT Engineer

Location: Birmingham (with travel to other GT Stewart offices as required)

Salary: £28,000 – £32,000 per annum (depending on experience)

Hours: Full-time, 37.5 hours per week

Overview

GT Stewart Solicitors is seeking a proactive and technically skilled Second Line IT Engineer to join our growing IT team. The successful candidate will provide high-quality second-line technical support across the firm, resolving more complex IT issues, maintaining infrastructure, and supporting the delivery of IT projects.

Working closely with the Head of IT, you will help ensure our systems remain secure, reliable and efficient, enabling our staff to provide an exceptional service to clients.

Key Responsibilities

Second Line Technical Support

Act as the escalation point for technical issues that cannot be resolved by first-line support.
Diagnose and resolve hardware, software, operating system and application issues.
Troubleshoot networking, printer, telephony and remote access problems.
Support Microsoft Windows desktop environments and Microsoft 365 applications.
Install, configure and maintain desktops, laptops, mobile devices and peripherals.
Maintain accurate documentation within the IT service desk system.

Infrastructure & Systems Support

Assist with the administration and maintenance of the firm's servers, network and cloud infrastructure.
Support Active Directory and Microsoft Entra ID user administration.
Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive.
Support software deployments, operating system upgrades and routine maintenance.
Assist with backup solutions, disaster recovery processes and business continuity planning.
Support Mobile Device Management (MDM) and endpoint management solutions.

Security & Compliance

Apply security updates and software patches.
Assist in monitoring security alerts and responding to incidents.
Ensure IT systems operate in accordance with firm policies, GDPR and Cyber Essentials requirements.
Promote good cyber security practices throughout the firm.

Projects

Support infrastructure improvements and IT projects.
Assist with office moves, hardware refreshes and technology rollouts.
Work with third-party suppliers to resolve technical issues.

Customer Service

Deliver professional and friendly support to colleagues across the business.
Keep users updated throughout the lifecycle of support requests.
Produce technical documentation and user guides where appropriate.
Provide occasional user training on new systems and technologies.

Continuous Improvement

Identify recurring issues and recommend permanent solutions.
Contribute to improving IT processes and documentation.
Keep technical knowledge current through continuous professional development.

Person Specification

Essential

Previous experience providing second-line IT support.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory, Microsoft Entra ID, Exchange Online and Teams.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP and VPN).
Experience supporting desktops, laptops, printers and mobile devices.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to manage competing priorities effectively.
Full UK driving licence and willingness to travel to other GT Stewart offices when required.

Desirable

Experience within a legal or professional services environment.
Knowledge of Microsoft Intune and endpoint management.
Experience supporting Hyper-V or VMware.
Knowledge of backup and disaster recovery technologies.
IT certifications such as Microsoft, CompTIA or ITIL.

Reporting Line

Reporting to the Head of IT.

Company Overview

Please visit https://gtstewart.co.uk/ for more information

Quick apply

Refine Your Search

staff software engineer jobs in birmingham, eng

Second Line IT Engineer

Programmer

1st / 2nd Line IT Support Analyst

Advanced Research Engineer

Research Engineer

Project Engineer Digital

Road Engineer

Lighting Design Engineer

Staff Civil Drainage Engineer - Transmission & Distribution (Multiple Locations, UK)

Principal Water Quality Scientist/ Modeller

Senior Design Engineer

HGV Technician / Mechanical Engineer - Nights

Senior Revit Designer - Transmission & Distribution (Birmingham, UK)

Senior Automation & Machinery Design Engineer - Coventry

Senior/Principal Chartered Landscape Architect

Data Center Electrical Technical Director

JCB Engineer

Senior HV Plant Engineer - Transmission & Distribution (Multiple Location, UK)

Senior Control Panel Designer

Associate Director - Project Planning

I want to receive the latest job alerts for staff software engineer in birmingham, eng

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