Technology analyst Work, Jobs in Cheltenham, Gls (with Salaries)

EDR Operations Analyst
Accenture —Cheltenham
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
18h
PMO Analyst - Aerospace
Segula Technologies —Gloucester
- Full-time
- Microsoft Office
- Project management
- Organisational skills
Quick apply
10d
Experienced Data Analyst
iPipeline —Cheltenham
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Health & wellbeing programme
- Annual leave
Senior IT Business Analyst
Kohler —Quedgeley
- Microsoft Excel
- Computer Science
- SQL
Supply Chain Planning Analyst
Northrop Grumman —Cheltenham
- Travel
- Contracts
- IT
Data Centre Operator
Barclays —Gloucester
- Maintenance
- Administrative experience
- Computer networking
Associate SOC Analyst
NCC Group —Cheltenham
- Full-time
- Hybrid work
- AWS
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
9d
Microsoft Analyst
PoloWorks —Cheltenham
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
11d
SAP Support Analyst
L3Harris Technologies —Tewkesbury
- ERP systems
- Linux
- Gym membership
8d
Finance Analyst (6 month FTC)
Spirax Sarco —Cheltenham
- Microsoft Excel
- ERP systems
- Analysis skills
- Free parking
- Annual leave
7d
Configuration Management Database (CMDB) Analyst
Claranet —Gloucester
- Full-time
- Management
- English
- Travel
Cyber Software Engineer
Roke Manor Research Limited —Gloucester
- Windows
- C++
- Agile
Delivery Manager
Roke Manor Research Limited —Gloucester
- Full-time
- Microsoft Office
- Project management
- No degree
6d
IT Business Solutions Manager - EMEA & Wellness
Kohler —Quedgeley
- IT
Principal Senior Technical Architect - Data
QinetiQ —Malvern
- £71,100 - £79,000 a year
- Full-time
- Hybrid work
- Travel
- AI
- Leadership
- Employee discount
Senior Full Stack Software Engineer
Roke Manor Research Limited —Gloucester
- DevOps
- Java
- AWS
Lead Data Architect
QinetiQ —Malvern
- £76,725 - £85,250 a year
- Full-time
- Hybrid work
- Mentoring
- Employee discount
Senior Insight and Performance Analyst
Ecotricity Group Limited —Stroud
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Project management
- Free parking
- Employee discount
Quick apply
3d
Business Analyst - Team Leader
Northrop Grumman —Cheltenham
- £77,000 - £110,000 a year
- Bachelor's degree
- Travel
- Mentoring
Lead Business Analyst
Northrop Grumman —Cheltenham
- Analysis skills
- Travel
- Agile

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EDR Operations Analyst

Accenture -
Cheltenham

Apply Now

Job details

Full-time
18 hours ago

Qualifications

ITIL Certification
Customer service
ITIL
IT support
IT
Cybersecurity
CompTIA Security+
Communication skills

Full job description

EDR Operations Analyst

Location: Cheltenham (hybrid 2 days on site)

Career Level: Analyst/ Senior Analyst

Please Note: Any offer of employment is subject to satisfactory BPSS and the candidate being granted a level of security clearance which typically requires 5 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK. Note: The above information relates to a specific client requirement

Purpose

The EDR Operations Analyst provides first-line support across endpoint security operations and IT Service Desk activities. The is responsible for triaging low-priority Microsoft Defender alerts, performing routine EDR platform administration, managing service tickets, and escalating security incidents where appropriate.

Key Responsibilities

Perform Level 1 triage of Microsoft Defender for Endpoint alerts.
Investigate and close low-risk alerts in line with documented procedures.
Escalate suspicious or complex incidents to senior analysts or the client.
Carry out routine EDR administration, including device management and user access requests.
Manage and resolve IT Service Desk tickets within agreed SLAs.
Provide first-line support to end users and maintain accurate ticket records.
Follow established operational and security procedures.

Essential Skills & Experience

Experience in an IT Service Desk, IT Support, or similar support environment.
Exposure to Microsoft Defender for Endpoint or another EDR platform.
Understanding of basic cybersecurity and incident triage concepts.
Experience working with ticketing/ITSM systems.
Strong communication and customer service skills.
Ability to prioritise workload and follow documented processes.

Desirable Skills & Experience

Experience within a SOC or cybersecurity team.
Exposure to Microsoft Defender, Sentinel, or Microsoft 365 Security tools.
Knowledge of endpoint security technologies.
ITIL Foundation, SC-900, Security+, or similar certifications.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Apply Now

Refine Your Search

technology analyst jobs in cheltenham, gls

EDR Operations Analyst

PMO Analyst - Aerospace

Experienced Data Analyst

Senior IT Business Analyst

Supply Chain Planning Analyst

Data Centre Operator

Associate SOC Analyst

Microsoft Analyst

SAP Support Analyst

Finance Analyst (6 month FTC)

Configuration Management Database (CMDB) Analyst

Cyber Software Engineer

Delivery Manager

IT Business Solutions Manager - EMEA & Wellness

Principal Senior Technical Architect - Data

Senior Full Stack Software Engineer

Lead Data Architect

Senior Insight and Performance Analyst

Business Analyst - Team Leader

Lead Business Analyst

I want to receive the latest job alerts for technology analyst in cheltenham, gls

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