Process analyst Work, Jobs in Sheffield (with Salaries)

Customer Service & Operational Analyst
National Westminster Bank PLC —Rotherham
- £36,550 - £51,600 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Annual leave
Data Analyst
University of Sheffield —Sheffield
- £32,080 - £39,906 a year
- Full-time
- Hybrid work
- ERP systems
- Data analysis skills
- SQL
- Annual leave
- Employee discount
2d
Inventory Analyst
Arthrex —Sheffield
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
7d
Work Flow Information Analyst
NEXT —Rotherham
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Free parking
- Employee discount
3d
Inventory and Laboratory Operations Lead
Charles River Laboratories —High Peak
- £32,000 - £40,000 a year
- Full-time
- Sales
- Microsoft Office
- Travel
6d
Business Analyst - 12 Month Fixed Term
Flair Rugs —Glossop
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- ERP systems
- Agile
- Free parking
- Employee discount
Data Scientist
NewAt9 Digital Ltd. —Sheffield
- £45,000 - £81,000 a year
- Full-time
- Azure
- Computer Science
- SQL
- Free parking
- Work from home
Quick apply
Clinical Informatics Analyst
Hill Brow Partnership —Barnsley
- Full-time
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
Quick apply
4d
Senior Response Manager - Home Office Cyber Security Operations Centre
Home Office —Sheffield
- £49,850 - £52,850 a year
- Part-time
- Management
- English
- Presentation skills
- Annual leave
2d
Business Analyst
Network Plus —Alfreton
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
Quick apply
Jr Collections Analyst UK
Transaction Network Services —Sheffield
- Full-time
- Accounting
Senior Business Analyst (HR)
Greencore Group —Worksop
- Full-time
- Bachelor's degree
- Human resources
- IT
- Employee discount
- Life insurance
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- Computer networking
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
14d
Supply Chain Operations Planner
TotalEnergies Marketing UK Limited —Knottingley
- Up to £32,000 a year
- Monday to Friday
- Microsoft Excel
- In-person
- Communication skills
Quick apply
Senior Business Analyst
Greencore Group —Worksop
- Full-time
- IT
- Employee discount
- Life insurance
Operations Manager
Ferraris Piston Service Ltd —Rotherham
- Microsoft Office
- Warehouse experience
- Leadership
Quick apply
8d
Data Engineer - 2 roles
Sheffield Hallam University —Sheffield
- £46,049 - £58,225 a year
- Full-time
- APIs
- IT
- Communication skills
7d
Looker Developer / BI Analyst
Tes Global —Sheffield
- £40,000 - £50,000 a year
- Full-time
- SQL
- AWS
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Accounts & Data Analyst
Footprint Recycling —Huddersfield
- £32,000 a year
- Full-time
- Data entry
- In-person
Quick apply

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Customer Service & Operational Analyst

National Westminster Bank PLC -
Rotherham

Apply Now

Job details

Permanent | Full-time
£36,550 - £51,600 a year

Benefits

Annual leave
Company pension

Qualifications

Customer service
Continuous improvement
Organisational skills
Communication skills
Banking

Full job description

Closing date for applications: 31/07/2026

Location Rotherham, United Kingdom

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Entry Level

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00281069

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service & Operations Analyst

We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs
You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis
You will be required to be full time office working for the first 5 weeks whilst completing training and accreditation, After this the role is a Hybrid role consisting of 2 days in the office per week
This job does not meet Skilled Worker visa sponsorship requirements

What you'll do

As a Customer Service & Operations Analyst, you’ll be responding to queries from customers promptly and tactfully within our SLAs. We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times.

Your day-to-day will include:

Authorising and investigating all transactions to our KPIs
Collecting the required information from the customers and businesses
Reviewing processes which could be automated or enhanced to improve the customer and business experience

The skills you'll need

In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge. You’ll work well in a fast-paced environment and have good organisational skills to deliver to deadlines. And, if you have experience of coaching and giving feedback, this would be an advantage.

You’ll also demonstrate:

An awareness of changes in trends, policies and regulations
A thorough understanding of products, processes and banking systems
The ability to interpret information and provide analysis and solutions to support continuous improvement
An understanding of our industry and its customers
Excellent written and verbal communication skills

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

Your leave allowance

25 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

process analyst jobs in sheffield

Customer Service & Operational Analyst

Data Analyst

Inventory Analyst

Work Flow Information Analyst

Inventory and Laboratory Operations Lead

Business Analyst - 12 Month Fixed Term

Data Scientist

Clinical Informatics Analyst

Senior Response Manager - Home Office Cyber Security Operations Centre

Business Analyst

Jr Collections Analyst UK

Senior Business Analyst (HR)

IT Service Desk Analyst

IT Support Analyst -2nd Line

Supply Chain Operations Planner

Senior Business Analyst

Operations Manager

Data Engineer - 2 roles

Looker Developer / BI Analyst

Accounts & Data Analyst

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