Shipping analyst Work, Jobs in London (with Salaries)

Support Analyst
dunnhumby —London
- Travel
- Organisational skills
- Time management
- Flexible schedule
Quick apply
2d
Senior Software Engineer II - Data Onboarding & Reporting
Wise —London
- £111,000 - £145,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
Quick apply
8d
Sales Development Representative - Europe
Sparta —London
- Full-time
- Hybrid work
- Bilingual
- AI
- Communication skills
2d
Logistics Fulfilment Analyst
Everfox —London
- £43,800 - £60,300 a year
- Full-time
- Communication skills
- Annual leave
8d
Product Management Analyst
Atominvest Software —London
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Databases
- APIs
Quick apply
2h
Market Data Business Analyst
bp —London
- Full-time
- Hybrid work
- Machine learning
- In-person
- Communication skills
- Relocation assistance
1d
Senior Financial Analyst, Amazon Shipping
Amazon EU SARL (UK Branch) —London
- Full-time
- Microsoft Access
- Bachelor's degree
- Conflict management
Commercial Analyst
Lomar Shipping Limited —London
- Microsoft Powerpoint
- Computer Science
- Writing skills
2d
Performance Analyst
Vitol —London
- Full-time
- Microsoft Excel
- Engineering
- Data analysis skills
Quick apply
MARKET RISK ANALYST (Analytics)
Eni —London
- Microsoft Excel
- English
- Microsoft Office
Business Analyst, Global Mile
Amazon UK Services Ltd. —London
- Full-time
- Master's degree
- SQL
- Analysis skills
Freight Trading Analyst, Asset Book
ExxonMobil —London
- Engineering
- Master's degree
- Analysis skills
3d
Freight Trading Analyst
ExxonMobil —London
- Engineering
- Master's degree
- Analysis skills
3d
MARKET RISK ANALYST (LNG, Power, Emissions)
Eni —London
- Microsoft Excel
- English
- Microsoft Office
AI/ML Engineer
Future Works —London
- Remote
- Master's degree
- Machine learning
- Contracts
Senior Trade Control Analyst
Eni —London
- Microsoft Excel
- English
- SQL
Business Intelligence Engineer, Amazon Customer Service
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Oracle
- Engineering
- Master's degree
Senior Product Manager (Tech), Pricing, Amazon Shipping
Amazon EU SARL (UK Branch) —London
- Full-time
- Bachelor's degree
- Product management
- Leadership
14d
Assistant Vice President Trade Finance Services
MUFG —London
- Full-time
- Mentoring
- Training & development
- Communication skills
2h
Product Manager (US Loans)
Lendable —London
- Full-time
- Hybrid work
- SQL
- Machine learning
- Financial services
- Referral programme

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Support Analyst

dunnhumby -
London

Quick apply

Job details

2 days ago

Benefits

Flexible schedule

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
Ticket management
ITIL
Organisational skills
ServiceNow
Customer support
Customer interaction
Active Directory
Time management
Mobile devices

Full job description

dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

We're looking for a Support Analyst who expects more from their career. The Support Analyst will provide high-quality, office based IT support from the Support Bar, acting as a first point of contact for users and delivering excellent customer experience while resolving day-to-day IT issues using defined tools, processes and escalation paths.

Key accountabilities:

Technical Support
- Deliver level 1 and 2 technical support across Windows/macOS, Microsoft 365, mobile devices, AV and meeting room technology to walk-up users.
- Deliver level 2 technical support across Windows/macOS, Microsoft 365, mobile devices, AV and meeting room technology to remote users.
- Troubleshoot hardware, software, account and configuration issues and escalate to senior Support Bar Analysts where required.
- Support Joiners, Movers and Leavers processes with device builds/wiping, imaging, deployments and basic Active Directory administration tasks.
Operational & Service Delivery
- Log and manage tickets accurately in ServiceNow, ensuring SLA adherence and correct prioritisation.
- Contribute to knowledge articles and documentation to improve team capability, Service Desk and Automation coverage.
- Maintain stock levels, assist with asset management/CMDB record accuracy and support shipping and procurement activities.
User Experience & Communication
- Ensure proactive coverage of the Support Bar and maintain high standards of customer service at all times.
- Demonstrate consistently professional engagement with users with frequent updates.
Collaboration
- Work collaboratively with global teams and support remote site activities where required.
- Develop towards being main point of contact (Office Champion) for remote sites. This will require some European travel.

What we expect from you:

Exposure to enterprise IT environments and basic ITIL understanding would be advantageous but not essential.
A passion for technology and a strong customer service mindset.
Solid time management and organisational skills.

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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Refine Your Search

shipping analyst jobs in london

Support Analyst

Senior Software Engineer II - Data Onboarding & Reporting

Sales Development Representative - Europe

Logistics Fulfilment Analyst

Product Management Analyst

Market Data Business Analyst

Senior Financial Analyst, Amazon Shipping

Commercial Analyst

Performance Analyst

MARKET RISK ANALYST (Analytics)

Business Analyst, Global Mile

Freight Trading Analyst, Asset Book

Freight Trading Analyst

MARKET RISK ANALYST (LNG, Power, Emissions)

AI/ML Engineer

Senior Trade Control Analyst

Business Intelligence Engineer, Amazon Customer Service

Senior Product Manager (Tech), Pricing, Amazon Shipping

Assistant Vice President Trade Finance Services

Product Manager (US Loans)

I want to receive the latest job alerts for shipping analyst in london

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