Executive support Work, Jobs in Willand, Dev (with Salaries)

Customer Service Advisor
Bako group —Cullompton
- £23,504 a year
- Monday to Friday
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Sales Executive
FW3 Group Limited —Tiverton
- £26,520 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
1d
Internal Sales Executive – Robotics & Automation
SCM Handling Ltd —Bishops Lydeard
- £32,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Digital Marketing Executive
GK Signs & Screenprint Ltd —Exeter
- £25,000 - £30,000 a year
- Full-time
- Sales
- Marketing
- English
- Free parking
Quick apply
International Development Delivery Managers
Met Office —Heavitree
- £43,081 - £60,268 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
Marketing Manager (Maternity Cover)
Otter Garden Centres —Ottery Saint Mary
- £24,000 - £40,000 a year
- Temporary
- Project management
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
4d
Staff Officer - Local Operations
South Western Ambulance Service NHS Foundation Trust —Exeter
- £49,387 - £56,515 a year
- Overtime
- Travel
- Patient care
- Free parking
- Employee discount
3d
Graduate Sales Executive (Exeter & Surrounding Areas)
VetPlus —Exeter
- From £30,000 a year
- Sales
Creative Marketing Executive
Queen's College, Taunton —Taunton
- £26,227.50 a year
- Weekend availability
- In-person
- School
- Free parking
- Health & wellbeing programme
Quick apply
1d
Account Executive
Benefact Group —Taunton
- Up to £55,000 a year
- Full-time
- Annual leave
- Sick pay
Head of Risk
Somerset NHS Foundation Trust —Taunton
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- Management
- Master's degree
- Presentation skills
- Annual leave
- Employee discount
Executive Administrator (20 to 25 hours per week)
Albert Goodman LLP —Taunton
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
New Business Development Executive
Shared Apprenticeships —Exeter
- Up to £32,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Work from home
Quick apply
5d
Sales Manager
Furniture Village —Taunton
- £42,500 - £51,500 a year
- Full-time
- Employee discount
Quick apply
Data Governance Manager
UK Hydrographic Office —Taunton
- £48,746 a year
- Part-time
- Hybrid work
- Presentation skills
2d
General Operative
Mears Group —Exeter
- Up to £29,488.20 a year
- Customer service
- Maintenance
- Driving
- Annual leave
- Employee discount
Sales Executive
Vertu Motors —Bridgwater
- £22,000 - £43,000 a year
- 8 hour shift
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
8d
Senior Data Architect
UK Hydrographic Office —Taunton
- £48,746 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
Marketing Executive
Westcotts Chartered Accountants and Business Advisers —Exeter
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Social media management
- Microsoft Office
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Sales Executive
CPM UK —Exeter
- £28,121.60 a year
- Full-time
- Sales
- Communication skills
Quick apply

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Customer Service Advisor

Bako group
Cullompton

Apply Now

Job details

£23,504 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Food industry
Communication skills

Full job description

Job Details

Customer Service Advisor

Hours - Monday - Friday 8am - 3.30pm with a 30 minute unpaid break.

Salary - £23,504.00

A bit about BAKO Group....!

BAKO is a leading supplier of Bakery Products and Ingredients servicing customers throughout the United Kingdom. BAKO Ltd forms an integral part of the BAKO Group Ltd with revenues of £150m and over 350 employees. The Group is the largest bakery goods wholesaler in the UK with National coverage serviced via its depots in Preston, Devon, Wimbledon, Durham and Northern Ireland.

Launched over 60 years ago, BAKO offers the food industry an outstanding combination of competitive prices plus the exceptional customer service only a local company can provide. Today our customers enjoy the combined purchasing power, logistics and resources of one of the largest nationwide distributors to the food industry. From large pallet deliveries to products for the small & home baker, BAKO caters to all size of customer.

Purpose of Job

To ensure all sales opportunities are maximised with the maximum efficiency of all sales office activities. To ensure that all actions comply with the company's policies and procedures and to achieve the highest standards of customer care. Together with any other duties required the business may require.

Main Duties

Sales

Ensure all orders are processed in a timely fashion taking into consideration cut off times and that sales opportunities are maximised wherever possible through effective account management.
To ensure all new customer enquiries are dealt with in a professional manner and communicated to the relevant sales personnel with as much factual information as possible.
To ensure all existing customer enquiries are dealt with professionally and efficiently converting the enquiry to a live order where possible.
To encourage monthly promotions and new product launches
To raise credit notes accurately and efficiently.
Customer Care
Focus on the customer's requirements at all times to ensure maximum customer service excellence.
To liaise with other departments in order to achieve the customer's requirements
To report any areas of non-conformance to the relevant personnel and ensure effective use of quality incident reports.
To identify and handle all service or product complaints in accordance with procedures and closed out to the satisfaction of the customer within set timescales.
Report any obstacles to achieving customer service excellence to the Customer Service Manager or Commercial Manager.

Administration

To ensure all administrative requirements, procedures and policies are performed efficiently and accurately liaising with other departments where needed.
To ensure the working area including office, desks and kitchen are kept tidy and obstacle free at all times.

Communication

To ensure that there is a high level of awareness of the need for accurate and quality information and communication between all departments and
members of the qroup displavinq positive enthusiasm where necessary e.g. new products, promotions.
To ensure communication amongst you and your field sales executive is effective.
To report any ineffective communication to the customer service manager in articular where service levels are compromised.

Health & Safety

Promote and maintain a safe working environment by adhering to all company Health & Safety policies and procedures.
Take reasonable care of your own health and safety, as well as that of others who may be affected by your actions or omissions.
Promptly report any hazards, unsafe practices, incidents, or near misses to your line manager or the Health & Safety team.
Cooperate with management on all matters relating to health and safety, including attending mandatory training and following issued guidance or instructions.
Use equipment and personal protective equipment (PPE) properly and as instructed to minimise risk.
Participate in risk assessments and contribute to the identification and control of workplace hazards.
Support a culture of continuous improvement in workplace safety by actively engaging in health and safety initiatives and suggestions.

Job Requirements

Essentials

Ideally 2 years’ experience in a customer service call centre or retail environment
Experience in cross selling, introducing new lines and selling promotional products
Ability to work on own initiative
Excellent customer service skills
Excellent communication and interpersonal skills
Experience of working towards pre-defined KPI’s
be flexible
be a good team player

What We Offer

28 days holiday inclusive of bank holidays (pro rata)
Company Pension Scheme
Life Assurance cover
Employee Discount Scheme
Cycle to work Scheme
Employee Assistance Programme

How to Apply

To apply for this role, please click "Apply" button

Apply Now

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A bit about BAKO Group....!

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What We Offer

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