Technical support Work, Jobs in Alfreton, Dby (with Salaries)

Technical Support
20i Ltd —Mansfield
- £25,000 a year
- Weekend availability
- Computer Science
- Customer service
- Linux
- Free parking
Quick apply
IT Service Desk Engineer
Your IT Department Ltd —Eastwood
- Up to £35,000 a year
- Full-time
- Hybrid work
- Mentoring
- Computer networking
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
IT Support Analyst
UnionLine —Sheffield
- From £24,479 a year
- Full-time
- Microsoft Outlook
- Maintenance
- Organisational skills
- Free parking
- Sick pay
Quick apply
1d
Technical Support Specialist
UL Solutions —Nottingham
- Spanish
- Computer Science
- Engineering
3d
IT Support & Administration Engineer
Natural Innovations —Beeston
- ERP systems
- Communication skills
Quick apply
10d
AV Technical Support Officer
Loughborough University —Loughborough
- £29,588 - £34,610 a year
- Full-time
- Hybrid work
- University
Technology Support Technician
Arnold Hill Spencer Academy —Nottingham
- £29,541 - £31,525 a year
4d
IT Support Manager
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Leadership
- Communication skills
Desktop Support Analyst - Derby
Brightwell —Derby
- Analysis skills
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Service Desk Analyst
Sheffield Hallam University —Sheffield
- £28,031 - £31,236 a year
- Full-time
3d
1st Line Support Analyst
Debenhams Group —Tinsley
- Full-time
- Customer service
- Communication skills
Quick apply
2d
NOC/NSCC Technician I
Transaction Network Services —Sheffield
- 12 hour shift
- Time management
9d
First Line Analyst
Computacenter —Derby
- 12 hour shift
- Project management
- Presentation skills
- Computer networking
4d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Complex Product Support Associate
Tes Global —Sheffield
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Service Representative
Telecom Rentals (UK) Limited —Nottingham
- From £24,500 a year
- Full-time
- Administrative experience
- Office experience
- Free parking
- Gym membership
Quick apply
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Continuous improvement
- Team management
- Mentoring
- Employee discount
- Referral programme
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Computer networking
- Communication skills
- Employee assistance programme
IT Application Support
Advanced Supply Chain Group —Sheffield
- £30,000 - £43,000 a year
- Full-time
- Hybrid work
- Annual leave
IT Apprentice
Redhill Academy Trust —Nottingham
- £8.00 - £12.71 an hour
- School
- Annual leave
- Employee assistance programme
5d

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technical support jobs near alfreton, dby

Technical Support

20i Ltd
Mansfield

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Casual dress
Discounted or free food
Company pension
Private medical insurance

Qualifications

Live chat
Technical troubleshooting
Computer Science
WordPress
Customer service
Ticket management
Ticket management systems
DNS
Customer interaction
Linux
Communication skills
Joomla
Help desk

Full job description

Are you a computing graduate looking to start your career in the IT industry? 20i is a great opportunity for graduates passionate about technology to grow their experience in an engaging, forward-looking company.

Since being founded, 20i has grown into the UK’s largest web host, hosting over 1 million websites. We supply the UK’s top web agencies, professionals and businesses with high-end hosting solutions. We’re continuously developing cutting-edge technology to add more value to the platform than any other host, coupled with our team of support specialists, 20i’s agile development and support makes it the perfect company to grow your career.

You’ll be provided full on-the-job training with emphasis placed heavily on personal progression in the role. The role presents a clear path to progress through the levels of support, and to other areas of the business.

The role is based at our recently refurbished offices in the 70-acre woodland park, Ransom Wood in Mansfield, Nottinghamshire. Given the nature of our 24/7 support team, this position is on a rotational shift basis, with the earliest start at 7am and the latest finish at 10pm. Weekend availability is also required, with a rotation of approximately one in four weekends. 37.5 hours per week.

In this role, you will be the first point of contact for our customers and resellers, providing top-notch support through ticketing systems and live chat. Responsibilities will include diagnosing and resolving technical issues, guiding customers through troubleshooting processes, and escalating complex problems to higher-level support when necessary. The ideal candidate will have excellent written and verbal communication skills, a strong interest in technology, and a passion for delivering exceptional customer service. Providing outstanding customer service is one of our key company values, and this role is crucial in ensuring that our customers have a seamless and efficient experience.

We do holidays a bit differently too: You get 33 days including bank holidays with the ability to use the bank holiday allowance whenever you like.

The following experience is required for this role:

Studied IT/Computer Science (or closely related) at University or College
A genuine love for technology.
Good grades at school and college.
Excellent customer service skills.
Ability to work well within a team and independently.
Excellent written and verbal communication skills
Confident and self-motivated with a positive can-do attitude.
A desire to learn and progress through the business.
Able to commute reliably to our office in Mansfield, Nottinghamshire daily.

The following would be beneficial:

Experience within a Web Hosting and/or Support Desk environment.
Knowledge of applications like WordPress, Joomla and WHMCS a major advantage.
A good understanding of DNS and Domains.
Familiarity with the Linux Command Line Interface.
An understanding of HTML, CSS and JavaScript

What you will get from us:

£25,000 Annual Salary.
33 days annual holiday including bank holidays.
Private Healthcare.
Free snacks, fresh coffee, weekly pizza and soft drinks.
No dress code.
Company pension with a high matched contribution.
A working environment that encourages progression, learning and career development.
Performance-based weekly and monthly awards.
Free unlimited web hosting to use how you want.

Pay: £25,000.00 per year

Benefits:

Casual dress
Company pension
Discounted or free food
Free parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in alfreton, dby

Technical Support

IT Service Desk Engineer

IT Support Analyst

Technical Support Specialist

IT Support & Administration Engineer

AV Technical Support Officer

Technology Support Technician

IT Support Manager

Desktop Support Analyst - Derby

Service Desk Analyst

1st Line Support Analyst

NOC/NSCC Technician I

First Line Analyst

1st-2nd Line IT Support Engineer

Complex Product Support Associate

Customer Service Representative

Service Desk Team Manager

Level 1 Helpdesk Engineer

IT Application Support

IT Apprentice

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