Delivery manager Work, Jobs in Lochore, Fif (with Salaries)

Customer Success Operations Manager
Mail Bazar Digital Ltd —Edinburgh
- £4,700 - £5,100 a month
- Full-time
- CRM software
- Management
- English
Quick apply
12d
Work Area Manager (Night Shift)
Royal Mail Group —Edinburgh
- From £36,353 a year
- 12 hour shift
- Leadership
- Communication skills
- Annual leave
13d
Cyber Security Delivery Lead
SSE —Perth
- £59,800 - £114,100 a year
- IT
- Employee discount
- Gym membership
6d
Senior Delivery Lead
SSE —Perth
- £68,100 - £102,100 a year
- IT
- Employee discount
- Gym membership
6d
IT Service Delivery Manager
Epee Technology Services Ltd —Edinburgh
- £46,000 - £64,000 a year
- Full-time
- Computer Science
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
Quick apply
2d
Fleet Delivery Manager
Indie Campers —Broxburn
- £30,000 a year
- Full-time
- Driving
- Leadership
Quick apply
Digital Delivery Lead
Scottish Legal Aid Board —Edinburgh
- From £51,010 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
7d
Delivery Team Leader
Bestway Group —Newbridge
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
13d
Store Manager
WOURTH Group —Edinburgh
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Store discount
- Employee discount
Quick apply
Helpdesk Team Leader
Lovat's Group —Loanhead
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Branch Manager
BURTON ROOFING MERCHANTS LTD —Livingston
- Full-time
- Management
- Sales
- Customer service
Quick apply
12d
Operations delivery lead - Pension
SECCL —Edinburgh
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Leadership
- Tax experience
- Employee discount
Customer and Trading Manager - Nightshift
Sainsbury's —Loanhead
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Client Service Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Hybrid work
- Communication skills
- Time management
6d
Fleet Delivery Team Leader
Indie Campers —Broxburn
- £28,000 a year
- Seasonal
- Driving
- Leadership
Quick apply
Key Account Manager
Mitie —Edinburgh
- Full-time
- Customer service
- Leadership
Global Delivery Division Lead
Clearwater Analytics, Ltd. —Edinburgh
- Sales
- Microsoft Office
- Project management
Quick apply
8d
Service Delivery Manager - Seafood
LRQA group —Inverleith
- Leadership
- Communication skills
Customer Success Manager
Mindbody —Edinburgh
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
14d
Agency Account Manager
Bauer Media Group —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales

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Customer Success Operations Manager

Mail Bazar Digital Ltd
Edinburgh

Quick apply

Job details

Permanent | Full-time
£4,700 - £5,100 a month
12 days ago

Qualifications

CRM software
Management
English
Supervising experience
Account management

Full job description

About the Role:

Edinburgh is a growing centre for digital business, ecommerce, and customer-focused technology services. At Mail Bazar Digital Ltd, we support that growth by helping businesses improve customer communication, streamline service operations, and create smoother digital customer experiences.

We are looking for a Customer Success Operations Manager who can take ownership of customer success processes, service performance, reporting, and operational improvements. You are not just managing customer accounts; you are building the systems, workflows, and standards that help customers receive consistent, reliable, and professional support.

You will work closely with customer success teams, sales, support, operations, and internal stakeholders to improve retention, customer satisfaction, onboarding, reporting, and service delivery. This role is ideal for someone who is organised, commercially aware, data-driven, and confident in improving customer-facing operations.

Key Responsibilities:

Customer Success Operations: Manage and improve the day-to-day processes that support customer onboarding, account management, renewals, service reviews, and customer communication.

Process Improvement: Identify gaps in customer success workflows and implement practical improvements that increase efficiency, consistency, and customer satisfaction.

CRM and Reporting: Maintain accurate customer data, track key performance indicators, prepare reports, and use CRM insights to support better business decisions.

Customer Retention: Support customer retention strategies by identifying risks, monitoring engagement, and helping teams take action before issues affect customer relationships.

Team Coordination: Work with customer success, support, sales, and operations teams to ensure customer requests, escalations, and follow-ups are handled properly.

Service Standards: Create and maintain clear procedures, templates, and service guidelines to ensure a consistent customer experience.

Stakeholder Management: Present operational updates, performance trends, and improvement recommendations to internal management.

What We Are Looking For:

Experience: Previous experience in customer success, customer operations, account management, service delivery, or business operations is preferred.

Operational Skills: Strong understanding of customer workflows, CRM systems, reporting, onboarding processes, and service performance tracking.

Problem-Solving: You can identify operational issues, understand the root cause, and create practical solutions that improve both customer experience and team efficiency.

Communication: You can communicate clearly with customers, internal teams, and management. You are confident explaining processes, updates, and recommendations.

Organisation: You can manage multiple priorities, track deadlines, maintain accurate records, and ensure follow-ups are completed on time.

Mindset: You are proactive, customer-focused, and commercially aware. You understand that strong customer operations help protect revenue, improve satisfaction, and support long-term business growth.

Pay: £4,700.00-£5,100.00 per month

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in lochore, fif

Customer Success Operations Manager

Work Area Manager (Night Shift)

Cyber Security Delivery Lead

Senior Delivery Lead

IT Service Delivery Manager

Fleet Delivery Manager

Digital Delivery Lead

Delivery Team Leader

Store Manager

Helpdesk Team Leader

Branch Manager

Operations delivery lead - Pension

Customer and Trading Manager - Nightshift

Client Service Manager

Fleet Delivery Team Leader

Key Account Manager

Global Delivery Division Lead

Service Delivery Manager - Seafood

Customer Success Manager

Agency Account Manager

I want to receive the latest job alerts for delivery manager in lochore, fif

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