Application support engineer Work, Jobs in Remote (with Salaries)

Technical Support Engineer
Axonius —Remote
- Remote
- Computer networking
- APIs
- Linux
13d
IT Support Engineer
Leidos —Remote
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
6d
Associate Software Engineer
3Solutions —Remote
- £27,418.93 - £83,962.27 a year
- Part-time
- Remote
- Azure
- Java
- SQL
Quick apply
4d
Staff Backend Engineer - Alerting | UK | Remote
Grafana Labs —Remote
- £103,958 - £124,750 a year
- Remote
- Java
- C++
- Communication skills
- Annual leave
6d
SRE / DevOps Engineer (human)
CopeCart GmbH —Remote
- Remote
- DevOps
- AWS
- Linux
- Flexible schedule
Quick apply
Senior Site Reliability Engineer (Remote UK)
TechInsights —Remote
- £77,600 - £82,200 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Engineering
- Gym membership
Quick apply
Full-Stack Software Engineer (React/Typescript)
Ascenti —Remote
- £50,000 - £60,000 a year
- Full-time
- Remote
- Azure
- Continuous improvement
- JavaScript
3d
Senior Software Engineer
GitHub, Inc. —Remote
- £76,900 - £142,900 a year
- Full-time
- Remote
- Doctoral degree
- Computer Science
- Engineering
DevOps Engineer
Impartner —Remote
- Full-time
- Remote
- Computer Science
- DevOps
- Windows
Quick apply
Principal Backend Engineer
SchemeServe —Remote
- £60,000 - £65,000 a year
- Full-time
- Remote
- Azure
- Mentoring
- Software development
AWS DevOps Engineer
Leidos —Remote
- £47,600 - £61,000 a year
- Full-time
- Remote
- Azure
- DevOps
- Java
- Annual leave
- Work from home
Senior Software Engineer - Grafana Cloud Observability Provider | UK | Remote
Grafana Labs —Remote
- £91,755 - £110,106 a year
- Remote
- Java
- Software development
- APIs
- Annual leave
Staff Software Engineer - Databases SRE | UK | Remote
Grafana Labs —Remote
- £103,958 - £124,750 a year
- Remote
- Azure
- Java
- AWS
- Annual leave
14d
Senior Software Engineer
Vladimer Avdalov Technologies Ltd —Remote
- £65,000 - £110,000 a year
- Full-time
- Remote
- English
- AWS
- Bachelor's degree
- Work from home
Quick apply
Senior Site Reliability Engineer (SRE)
The Virtual Forge —Remote
- £43,602.62 - £112,893.39 a year
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
Quick apply
14d
HTP Software Engineer
Amber Labs —Remote
- Full-time
- Remote
- DevOps
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
Lead Engineer, CSRE
Live Nation —Remote
- Full-time
- Remote
- Master's degree
- Analysis skills
- IT
Head of Web, Unsplash
Getty Images —Remote
- Remote
- JavaScript
- APIs
- Leadership
- Employee stock purchase plan
- Annual leave
Quick apply
Forward Deployed Engineer - UK
GitLab —Remote
- Full-time
- Remote
- Up to 50% travel
- System design
- Travel
- Employee stock purchase plan
- Annual leave
Staff Engineer-FBG-Trading
Fanatics Betting & Gaming —Remote
- Full-time
- Remote
- Azure
- Travel
- Software development
Quick apply

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Technical Support Engineer

Axonius -
Remote

Apply Now

Job details

13 days ago

Qualifications

Authentication
TCP
cURL
MongoDB
Technical support
Firewall
Docker
SSL
REST
Computer networking
B2B
APIs
Linux
TCP/IP
Python
Shell Scripting

Full job description

The Technical Support Engineering team serves as the global foundation for customer success by providing expert technical assistance and driving efficient solutions to complex product challenges. As a Technical Support Engineer, you will act as a primary point of contact and escalation lead, ensuring high-quality incident resolution and continuous process improvement. The mission of this team is to deliver exceptional technical support through meticulous troubleshooting and proactive knowledge sharing.

Responsibilities

Manage the full lifecycle of assigned technical support tickets, performing routine follow-ups and documentation within the case management system.
Author and maintain internal and external knowledge-base articles, how-to guides, and troubleshooting documentation.
Analyze ticket patterns and provide objective feedback to management regarding improvements to support processes and procedures.

Minimum Qualifications

3+ years of professional experience in a Technical Support role, specifically within the software or technology sectors.
Professional experience in troubleshooting networking fundamentals, including TCP/IP, routing, subnets, firewall rules, and proxy connectivity.
Experience utilizing RESTful APIs and navigating Linux Shell environments to perform technical tasks in an enterprise setting.
Proven ability to translate complex technical concepts into written business-to-business documentation and escalation notes for senior engineering teams.

Preferred Qualifications

Experience reading or writing code, with a specific proficiency in Python.
Ability to analyze application logs, build cURL commands, and utilize data sets to resolve technical issues.
Technical experience troubleshooting TLS, SSL certificates, and SAML authentication protocols.
Proficiency with database platforms and the ability to troubleshoot data retrieval issues.
Hands-on experience with MongoDB and OpenVPN.
Professional experience managing and troubleshooting applications within Docker containers.

#LI-REMOTE

#LI-AZ1

About Axonius:

Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization's IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.

Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.

Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more about benefits at Axonius.

At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.

By submitting your application to us, you acknowledge that your personal data will be processed in accordance with our Global Job Candidate Privacy Notice.

Apply Now

Refine Your Search

application support engineer jobs in remote

Technical Support Engineer

IT Support Engineer

Associate Software Engineer

Staff Backend Engineer - Alerting | UK | Remote

SRE / DevOps Engineer (human)

Senior Site Reliability Engineer (Remote UK)

Full-Stack Software Engineer (React/Typescript)

Senior Software Engineer

DevOps Engineer

Principal Backend Engineer

AWS DevOps Engineer

Senior Software Engineer - Grafana Cloud Observability Provider | UK | Remote

Staff Software Engineer - Databases SRE | UK | Remote

Senior Software Engineer

Senior Site Reliability Engineer (SRE)

HTP Software Engineer

Lead Engineer, CSRE

Head of Web, Unsplash

Forward Deployed Engineer - UK

Staff Engineer-FBG-Trading

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