Associate manager Work, Jobs in Melbourne, Dby (with Salaries)

Student Support Officer
Fairfield School of Business —Leicester
- Weekend availability
- Bachelor's degree
- No degree
- In-person
Quick apply
1d
Senior ERM Consultant
Gallagher —Meadows
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Flexible schedule
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Service Manager
Gallagher —Meadows
- Remote
- Bachelor's degree
- Travel
- Computer skills
15h
Customer Stock Controller
Incora —Derby
- £25,500 - £27,500 a year
- Overtime
- Customer service
- Warehouse experience
- Annual leave
2h
Marketing Manager
Syensqo —Heanor
- £65,000 - £90,000 a year
- Business development
Quick apply
12h
Retail Sales Advisor - Leicester
Oak Furnitureland —Leicester
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Remedial Team Manager
Rehlko —Heanor
- Up to £55,000 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
2d
Area Manager, Fulfillment Center
Amazon UK Services Ltd. —Mansfield
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Records Management Associate
Perceptive —Nottingham
- Full-time
- English
- Administrative experience
- Communication skills
Customer Service Manager - Furniture and Lighting
Soane Britain —Thurmaston
- Full-time
- Leadership
Purchasing Manager
Rehlko —Nottingham
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
2d
Counter Manager
Estee Lauder —Leicester
- Weekend availability
- Sales
- Customer service
- Microsoft Office
Business Development Manager
Brush Group —Loughborough
- Monday to Friday
- Hybrid work
- CRM software
- English
- Microsoft Office
- Employee assistance programme
- Life insurance
Corporate Tax Associate
Cooper Parry —Derby
- Full-time
- Remote
- Analysis skills
- Accounting
- Communication skills
Sales Assistant
Claire's —Lichfield
- Part-time
- Sales
- Maths
- Communication skills
- Employee discount
Service Transition Consultant
Capital One UK —Nottingham
- Full-time
- Hybrid work
- AWS
- Continuous improvement
- Agile
1d
ICQA Area Manager
Amazon UK Services Ltd. —Mansfield
- Full-time
- Bachelor's degree
Continuous Improvement (CI) Manager
Griffith Foods —Somercotes
- £50 - £52 an hour
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
Mechanical Test Technician
Syensqo —Heanor
- £30,000 - £35,000 a year
- Microsoft Powerpoint
- No experience needed
- Continuous improvement
Quick apply
12h

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associate manager jobs near melbourne, dby

Student Support Officer

Fairfield School of Business -
Leicester

Quick apply

Job details

Permanent | Full-time
1 day ago

Qualifications

Record keeping
Customer communication
Student engagement
Internal department liaison
Complaint handling
Bachelor's degree
Working with students
Client services
Post-secondary education experience
Student welfare
Signposting to community resources
Communication skills

Full job description

Fairfield School of Business is where ambition meets opportunity. Established in 2006 and registered with the Office for Students, FSB is a fast growing and high performing higher education provider. We deliver career-focused qualifications across a range of subjects in partnership with leading UK universities.

With over 200 expert staff, a strong and growing turnover, and campuses across England, including London, Birmingham, Leicester, and Sheffield, FSB combines the strength of a national organisation with a personalised, student first approach.

At FSB, we specialise in opening doors. We support students from diverse backgrounds, including those returning to education, balancing work and family commitments, or without traditional qualifications. Our flexible study options and inclusive learning environment are designed to help every student succeed.

Joining FSB means being part of an organisation that is committed to transforming lives through education. We empower students with the confidence, skills, and support they need to achieve their goals and build their future.

Job Purpose

The Student Support Officer will provide direct support for students with any administrative, pastoral and welfare issues. They will provide high-quality, proactive, services that enhance the student experience and promote engagement and wellbeing. The Student Support Officer serves as a key point of contact for students, offering advice, guidance, and referrals to appropriate services within or outside the institution.

The Student Support Officer will be located in one of the teaching campuses and will report directly to the Associate Dean of the respective Campus. The Student Support Officer is part of the Student Support and Welfare Services, which is overseen by the Student Life Cycle and Enhancement Manager.

Key ResponsibilitiesPrincipal Duties

Act as the first point of contact for students seeking support with administrative, personal, welfare, or wellbeing concerns and offer confidential, impartial and non-judgmental advice and guidance. This includes meeting students in person and answering emails and phone calls.
Monitor student engagement and attendance, identifying those at risk and providing early support or intervention where appropriate.
Provide support to students regarding applications to the Student Loan Company and any related queries.
Support students with policies and procedures relating to Extensions, Mitigating Circumstances, Appeals, Interruptions, Withdrawals, and Complaints.
Work with students on an individual basis to solve issues before they become formal complaints.
Maintain accurate and up-to-date records of student interactions in line with GDPR and institutional policies.
Support student’s welfare and wellbeing by providing confidential advice and guidance on a wide range of issues including mental health, housing, financial hardship, bullying or harassment, and general wellbeing.
Work collaboratively with internal departments to ensure students have access to the support they need (e.g., Student Welfare, safeguarding, Personal Academic Tutors or Academic Support), or refer to trusted external agencies as required.
Support and contribute to the delivery of induction, wellbeing workshops, and student engagement activities and events.
Conduct Student Support Interviews with students and applicants, where additional needs and reasonable adjustments may be required, and ensure their implementation.
Assist students in applying for Disabled Student Allowance (DSA), and in the support allocated to them.
Assist in measures to enhance and capture the student voice.
Engage in continuing professional development (CPD)
Any other required duties from the department.

Person Specification

Essential:

Previous experience in a customer-facing or client-facing role.
Excellent interpersonal and communication skills, with the ability to work empathetically and confidentially.
Excellent organisational and record-keeping skills.
Ability to maintain a calm attitude under pressure, for example when dealing with challenging and stressful situations.
Ability to work as part of a team and to collaborate with others in ensuring holistic support is provided to students to support their pastoral and learning needs.
Ability to work within set processes, policies and guidelines.
Flexibility to work evenings and weekends.
Commitment to helping FSB meet its institutional Values namely:
Education and learning through excellence
Accountability and academic integrity
Professionalism and support
Widening access and participation and promoting equality of opportunity

Desirable:

A Bachelor’s degree or equivalent professional qualification, ideally in a relevant subject (e.g. customer service, events, Mental Health, Social Work, Education/Teaching).
Experience of working in a Higher Education (HE) institution.
Knowledge of various issues that affect students e.g. mental health, disabilities, neurodivergence, and social needs.
Experience of supporting events and/or delivering workshops.
Knowledge of relevant policy e.g. Data Protection, Safeguarding, Equality, Diversity and Inclusivity.

Work Location: In person

Quick apply

Refine Your Search

associate manager jobs in melbourne, dby

Student Support Officer

Senior ERM Consultant

Customer Account Coordinator

Client Service Manager

Customer Stock Controller

Marketing Manager

Retail Sales Advisor - Leicester

Remedial Team Manager

Area Manager, Fulfillment Center

Records Management Associate

Customer Service Manager - Furniture and Lighting

Purchasing Manager

Counter Manager

Business Development Manager

Corporate Tax Associate

Sales Assistant

Service Transition Consultant

ICQA Area Manager

Continuous Improvement (CI) Manager

Mechanical Test Technician

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