Integrity engineer Work, Jobs in Upper Slaughter, Gls (with Salaries)

Service Support
Fortress Technology (Europe) Ltd —Banbury
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Optical AIT Engineer
Archangel Lightworks —Oxford
- Full-time
- Assembly
- Continuous improvement
- Travel
- Annual leave
Quick apply
MOLDING OPERATOR II
TE Connectivity —Swindon
- Travel
- No travel
Heating Engineer
Sureserve —Oxford
- £42,000 a year
- Monday to Friday
- Annual leave
Quick apply
R&D Technician
Tuthill —Wardington
- £32,000 - £42,000 a year
- Full-time
- Maths
- Quality control
- Organisational skills
Quick apply
1d
Principal Composites Structures Engineer
iCOMAT —Gloucester
- Doctoral degree
- Engineering
- Master's degree
Quality Engineer
Prodrive —Banbury
- Analysis skills
- Travel
- Employee discount
Head of Continuous Improvement
Safran —Gloucester
- Full-time
- Military
- Continuous improvement
Associate Software Engineer
Atkin Group —Stratford-upon-Avon
- £26,381.80 - £82,160.26 a year
- Full-time
- Azure
- Java
- SQL
Quick apply
Embedded Software Engineer
Archangel Lightworks —Oxford
- Full-time
- Annual leave
Quick apply
Project Engineer
Moog Inc. —Tewkesbury
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Free parking
- Annual leave
Chief Engineer
ZeroAvia —Kemble
- Full-time
- Engineering
- English
- Bachelor's degree
- Employee assistance programme
Quick apply
Senior Safety Case Engineer
Amentum —Gloucester
- Full-time
- Case management
- Mentoring
- Communication skills
- Employee assistance programme
- Flexible schedule
B1.3 Licensed Engineer, Brunei
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Sales
- Maintenance
- In-person
Product Quality Engineer
OrganOx —Oxford
- Full-time
- Engineering
- Bachelor's degree
- Quality control
Quick apply
13d
Principal Scientist, Bioanalytical & Molecular Assays
Moderna, Inc. —Oxford
- Full-time
- Doctoral degree
- Master's degree
- Annual leave
Product Manager (Platform)
VoCoVo —Chipping Norton
- £60,000 - £65,000 a year
- Hybrid work
- Presentation skills
- Product management
- Travel
- Employee assistance programme
- Sick pay
Associate Programme Manager (Infrastructure Construction)
AECOM —Oxford
- Full-time
- Hybrid work
- Business development
- Construction experience
- Leadership
12d
Associate Engineer, GxP IT Support
Moderna, Inc. —Oxford
- Full-time
- Oracle
- Microsoft Outlook
- Computer Science
- Annual leave
Product Security Engineer
Arctic Research and Development —Cirencester
- Full-time
8d

I want to receive the latest job alerts for integrity engineer in upper slaughter, gls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Support

Fortress Technology (Europe) Ltd
Banbury

Quick apply

Job details

Permanent | Full-time
£28,000 a year

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Microsoft Word
Sage
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Organisational skills
Typing
Phone etiquette
Communication skills

Full job description

Position: Service Support

Reporting to: Service Manager

Direct Reports: 0

Working Hours: Monday to Friday 08:45-16:45

This individual will be providing expansive administrative support to the Service team comprising the office team and the remote Service Engineers.

The position is a multi-disciplined role requiring a wide range of skills or abilities to support activities such as:

· Raising quotations for Service engineer visit, After sales service products and Training

· PO/Order Entry

· Arranging Service Visits (both UK and Overseas incl. booking of flights, hotels, parking, hire cars, transfers, visa’s etc)

· Dealing with urgent customer requests and complaints in a timely fashion

· Comprehensive Service diary management

· Processing and conclusion of service engineer visits

· Escalation of open service issues communicated via service engineer submitted paperwork.

· Other tasks include in-office duties such as logging, Customer Satisfaction stats and general day-to-day services activities.

· A strong ability to work cross-functionally and as part of a team.

The individual must have an eye for detail with a desire to improve processes and efficiencies whilst also having the ability to work independently and prioritise workloads.

· Ensure quotations, PO receipt/Order Entry are carried out in a timely manner with excellent attention to detail.

· Manage and arrange the Service Engineers job timetable, by location and customer demand.

· Review customer demand and schedule engineers based on skills matrix.

· Responsible for UK and overseas Service visits, booking fights, hotels, parking, hire car, transfers etc.

· Manage the Service filing system (to include archiving when necessary)

· Create and assist in raising quotations for service visits, training, and service contracts.

Ensure prompt submission of service engineer paperwork

· Professional and proficient in Telephone handling and handling in-depth or complex queries to locate the right source of direction of call.

· Ability to work cross-functionally to be able to respond to all customer inquiries in a timely manner.

Identify areas of improvements which aid response times to customers

· Adhere to the validation process from contacting customers, raising visits to sending out completed reports, certificates, and all service-related documents.

· Adhere to the Service Call process for all outbound jobs from completion to invoicing.

· Promotion and sale of service products to UK customers

Responsible for ISO service requirements

Please note: Duties will vary and fluctuate depending on the level of work within the team. There is the opportunity to develop and learn new skills, so duties may increase once a good understanding of the business has been achieved.

Personal attributes - the jobholder will need to demonstrate:

· Pro-activity and initiative (including the ability to anticipate and resolve potential problems and challenges).

· confidentiality and integrity

· flexibility and the ability to respond well to change and pressure.

· ability to positively influence and build effective relationships.

· a personable approach with a good telephone and communication skills.

· self-motivation and energy.

· strong planning and organisation skills.

· a meticulous approach and a high level of accuracy, demonstrating strong attention to detail.

· Excellent communication skills.

Specific Skills

· Microsoft Word, Excel.

· Outlook Email or similar system.

· Use of a CRM system.

· Use of Sage, SAP, or similar accounts package – desirable but not essential.

Working Hours & Benefits

· Working Monday to Friday, 8.45am to 4.45pm.

· 25 days annual leave plus bank holidays.

· Company Pension (you 5% / Fortress 3%).

· Eyecare scheme.

· Cycle to work scheme.

· Fortress Hub – giving employees access to discount vouchers for high street stores, entertainment, holidays, and gym memberships.

· Employee Assistance Program, which provides weekly information and webinars, and gives access to confidential, independent, and impartial support for all employees.

· Training – full induction, and ongoing training relevant to job role.

· Opportunities for career development via a development plan.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Banbury OX16 4XS: reliably commute or plan to relocate before starting work (required)

Experience:

customer service: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

integrity engineer jobs in upper slaughter, gls

Service Support

Optical AIT Engineer

MOLDING OPERATOR II

Heating Engineer

R&D Technician

Principal Composites Structures Engineer

Quality Engineer

Head of Continuous Improvement

Associate Software Engineer

Embedded Software Engineer

Project Engineer

Chief Engineer

Senior Safety Case Engineer

B1.3 Licensed Engineer, Brunei

Product Quality Engineer

Principal Scientist, Bioanalytical & Molecular Assays

Product Manager (Platform)

Associate Programme Manager (Infrastructure Construction)

Associate Engineer, GxP IT Support

Product Security Engineer

I want to receive the latest job alerts for integrity engineer in upper slaughter, gls

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected